Used the website with ease and found the price the cheapest on the net for my particular item (D.I.D 529 ert2 chain). Excellent product btw, very pleased with it!
The delivery was very quick, arrived on the quoted date, very pleased with this.
The only thing i would say is that the packaging was a bit tatty when i received the package, i realise that my parcel contained a strong item but for more delicate items a bit more care could be taken when being packaged.
Website is user friendly, very easy to use and ordering process was simple. Purchase Item arrived as expected without any trouble. Delivered by DPD service with email and text updates. Would recommend RideDirect to friends and family.
Was told I would have product last Friday to Yesterday still have not received goods hope it comes tomorrow, I paid extra for a quicker delivery as product is for a birthday present and I am quite disappointed that I still haven't received it.
Delivery was going to be delayed due to unavailablity of stock. They phoned to explain the situation and told me the options and likely best delivery date. In the end I got the goods I wanted in advance of the time they were expected in.
Bought a number of mixed items, website easy to use, prices seemed reasonable. Delivery came quickly and especially appreciated the text msg notification of delivery day and the time of delivery window on the day. Correct items delivered. Will definitely use again. Recommended
The item I requested was out of stock. The company quickly offered an alternative product, but I needed to stick with the original one. They kept me up to date on the restocking and told me immediately when it was in stock and dispatched the item that night. It arrived the next morning. Can't say fairer than that!
I would recommend this company to anyone. Excellent cuustomer service ,they kept me up to date on the status of my order and delivered on time. My son is thrilled with his bike which was very competetively priced. Thanks :)
Not only was their prices and website the best but they delivered the very next day. A text message confirmed delivery times too which was very handy indeed. Top marks! Would defo recommend to all.
Asked to make a comment on my experience of purchasing from ride direct over a week after making the purchase, however my item has not yet arrived. I have used many other biking on line shops whose service is infinitely better. Will stick to these websites in future.
Awesome service, very fast dispatch, even the delivery had the precision of a 1 hour time slot which was text to me first thing in the morning, the bike was very well protected and very clear, simple instructions for assembly.
I bought £60 worth of of oil and coolant from these guys. The packages were sent very quickly with free delivery BUT I am missing two bottles!! I ordered 2 of each coolant and 2 of each engine oil and 3 two stroke oil. The 3 two stroke oil arrived in a box neatly packed with a checked bit of paperwork included. The other box was twice as big but only had 1 of each bottles in instead of two of each as I paid for.
Very disappointed that they could get something as basic as 7 bottles wrong.
Gotta say these guys are brilliant. Searched around for the cheapest inner tubes online and came across Ridedirect.co.uk. I wasn't in a rush so picked free delivery expecting it to take upto a week to arrive. Item ordered on Sunday night and they arrived Tuesday afternoon by courier. Awesome! I was even sent a text first thing in the morning to let me know what time the delivery would arrive. I can't fault them at all!!
I will make these guys my first port of call when looking for bike parts!
I made my order it was to collect from the shop, i like to go down as there's some pretty cool stuff to look at....anything to do with two wheels and I'm there lol...the lads know what there talking about , dead helpfull too ... Try them out .. if they havnt got it in they will get it in ... Sorted !
Needed a couple pairs of goggles at short notice. Prefer Scott's and they had some that were perfect!
Great Price (just £19.99 a pair) free postage and still arrived in time for the Ryedale!
Can't ask for more than that!
The service was so fast, parcel arrived in 1.5 days! Had done a lot of research on Internet and this was the cheapest price, plus I got a further discount straightaway just for purchasing their £1 discount card. I will certainly check their website again before making any purchases.
Ordered a set of Oxford Heated Grips for her indoors bike on Monday @ 5pm, received two emails informing me re the status of my order on Tuesday & the grips arrived at 11 am on the Wednesday. That sort of delivery time normally costs extra- Ride Direct FOC - spot on.
The other spot on thing was the cost of the grips, after doing the normal slog of searching the web for the best price; I couldn’t find anywhere better than Ride Direct.
Will I use Ride Direct again - yep sure will.
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