*** Company also known as Ripley Hampers, Ripley Fine Gifts, Ripley Sweets, Ripley Gift Experiences ****
This company is a scam. I ordered some flowers for Mother's day and my payment was processed immediately. I asked for delivery to be made on the day before Mother's day. The flowers did not arrive.
I called the number given on the website (0844 888 0256) and got the tone for "number not recognised", I have tried numerous times but still get the same tone. I emailed the address given firstname.lastname@example.org (the link on the website doesn't even work!!!) but did not receive a response.
Luckily I paid through PayPal and opened a dispute. I called the mobile number given on the PayPal transaction and got through to "David's" (presumably David Thomson, "chairman") answer phone, despite numerous attempts the phone was never on when I called. Eventually, "David" called me and told me that he would process the refund immediately. However, a week on the refund has not been made.
I tried to my best to see if this company was legit before I purchased from them, but neglected to call the number given. Had I known it was a fake number I never would have used them.
Please learn from my mistake and avoid this company at all costs. www.ripleyhampers.co.uk