I bought a Christmas gift there for £30 which the recipient didn't like. I tried to return on 27th December and after a long queue got to the front to be told they weren't doing returns today! Returned today to have another go to be told that I could only have a gift card because it had gone beyond 30 days since I'd bought the item. I remarked that I was suprised they had such a short return period during the Christmas period and they said actually it had been extended to 30 days for Christmas - it is usually 14 days! River Island I won't be coming back.