We bought the electric rotisserie attachment for our Weber kettle BBQ - it arrived in just a couple of days from ordering; we set it up, used it and the results (first time, straight out of the box) were excellent. It might look expensive but we couldn't fault the performance. Hopefully, like the other Weber stuff we've bought, the cost will be justified by its reliability and longevity.
As promised delivery was quick and the items very reasonably priced. Well packaged and on opening no damage so thumbs up so far then we tried the chairs out and they are exactly like the description said I would definitely do business with Riverside again so thank you for a great service 👍
Website was easy to use and prices were very fair. Like the idea of bundle deals very much. Although I had a problem with one of the items this was resolved the very next day most satisfactorily. Thank you I will be coming back
I searched for a Weber Fire Pit on line & Riverside Garden Centre came up with the best price considering free delivery.
I ordered late in the afternoon & as promised the fire pit was delivered the next day at no extra cost. It came well packed & with clear instructions on how to build.
I'm an over the moon customer & very impressed.
This was my first order from Riverside Garden Centre. I wanted a Weber fire pit for my partner's birthday:the price was competitive, I could buy everything else I needed in a cost effective package and next working day delivery was free.
The website was easy to navigate. I would have liked a box for special delivery instructions at the checkout, but I was able to phone the delivery company the next day to give these.
Based on this experience I would certainly buy from Riverside again
Needed some bits to keep my Webers' up and running, Googled & ebayed common theme outlet were Riverside. Just phoned them up after searching there Web Site. Extremely helpful, and mailed me when an issue arose followed up by a telephone call and a great deal. Would recommend them to you !;
The barbecue arrived in good time and in good condition, but I probably put a jinx on the weather by buying it! Tried it once but did not master how to get the charcoal going to the right temperature and had to finish off our meal in the indoor grill - probably me rather than the equipment!
Can't fault the service and website though!
I ordered a Weber barbecue quite late in the day.The check out was simple , did not have to set up an account. The item arrived the next morning in pristine condition. Very impressed.
A perfect fit cover to my fireplace outdoor heater, thanks.
Although there was a hitch in delivering our/another's goods to wrong addresses, the situation was dealt with promptly and efficiently by a member of staff who had excellent manner. Sorry I can't remember her name but she deserves a pay rise!
The Weber fireplace arrived the next day and looks great. It did take a little time to put it together but nothing difficult. We've not had a chance to use it yet but we are almost looking forward to the cooler weather so we can try it out.
Really pleased with the price and how easy it was to order. The barbecue came quickly and the fact that the delivery was swift and free as well was the deciding factor in buying from Riverside after looking at deals elsewhere. Had our first barbecue last night and really glad we got it! All good.
Perfect transaction, competitive pricing and fast free delivery!
Went to garden centre with my mother in law, staff were very friendly and not pushy at ! We enjoyed the day very much and although I didn't buy anything in store ( because I couldn't make up my mind a nice member of staff gave me the web site address ) so once I got home and made up my mind, and placed an order online and my chairs arrived the next day.
Ordered from Riverside Garden Centre one evening whilst browsing the internet. Within two days of the order I was cooking up a storm on it. Excellent service would definitely use this site again, M&M
My chosen Firepit was unfortunately damaged upon being picked in the warehouse.
I had a call within hours of ordering to make me aware and explain the slight delay.
It was unfortunate, but these things happen - the trick is to manage them with prompt, sincere communications and this is what I received.
Excellent service, I'd certainly shop again.
(and the Weber Fireplace is an excellent piece of kit!)
Bought Weber BBQ, quick delivery great price. Lid had crack in from manufacture, however the customer service offered by Riverside Garden Centre was exceptional. Replaced immediately after photo of crack emailed. I could not recommend them highly enough. I have absolute confidence in recommending them to anyone.
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