Rlrdistribution reviews

Rlrdistribution reviews

Good
8.7
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Review by confirmed purchaser

Excellent

Competitive prices, great service, job done!
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Review by confirmed purchaser

Spot on

You've done it again. Spot on!
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Review by confirmed purchaser

First time i've bought from rlrdistribution won't be the last

Excellent prices, cheapest I found for my item by a mile , really good value for money, communication from their customer services and the dispatch time for the goods you order, is second to none.But just don't take my word for it because you're loosing bargain time!
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Review by confirmed purchaser

VeRy cheap - very quick delivery

All in all - great
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Review by confirmed purchaser

Exactly as described, fast delivery, will use again without hesitation!

Exactly as described, fast delivery, will use again without hesitation!
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Review by confirmed purchaser

Great price with great service :)

I was weary buying from this company only for the simple fact the price of the game was so much cheaper than other companies. I had nothing to fear as the game arrived in good time and I received updates on it's status.
Highly recommend this company and will use them again.
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Review by confirmed purchaser

1st class service

Goods Arrived sooner than expected! Excellent service, would recommend
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Review by confirmed purchaser

Easy to deal with, fast and efficient service.

I would highly recommend Rlrdistribution, a fast and efficient service with great prices.
I would have no hesitation in using this company again.
I have yet to see the item in use as it is a Christmas present,.
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Review by confirmed purchaser

Brilliant - Cheap and Quick

Excellent service. The cheapest I could source my Xbox game and it arrived 2 days after I'd ordered it. Packaging was fine. All good. 5*
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Review by confirmed purchaser

Top seller

Fast p&p reasonably priced.
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Review by confirmed purchaser

Excellent

got the game i pre ordered 1 day early and paid no delivery either!!! game came in good packaging and wasnt damaged.
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Review by confirmed purchaser

Excellent enough said :-)

Quick delivery excellent service well priced will be recommending to friends
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Late Delivery and inaccurate updates

I found RLR Distribution through Google shopping after my prefered website had run out of stock, I placed my 1st order based on reviews Iā€™d read and expected a great service however, after 5 days of my order status showing "Awaiting Dispatch" I emailed their support to find out what was going on, I then had to phone to chase after no response only to be told the pallet was damaged but more had come in and I would receive my order the next day and their system couldn't email everyone to tell them.

Later that same day I received an email saying the courier had not turned up and they will log a complaint and thefore my order will be delivered a day later than promoised, except the tracking details I was given earlier showed they did turn up but the item was not ready for collection. They then re-attended several hours later and collected the item.

The following morning my item was delivered, despite me being told via email the previous day the courier had not even turned up to collect the item.

I emailed again to express my dissatisfaction at the service i recieved and after 2 weeks I have still not had any response.

The site offers a great range of products, especially with Christmas coming up, but i won't be placing anymore orders. Stick to paying a few £££'s more for a service you can trust
rlrdistribution.co.uk

Reply from rlrdistribution.co.uk

Hi Alex,

Firstly we apologise for the issues you experienced with your order.

We had issues with our old courier service with City Link which as since forced us to close an account with them. As the majority of our TV deliveries were sent via this company we relied on their tracking information once the item had been dispatched and were let down on several occassions by false tracking information and missing parcels.

In the interest of our company and our loyal customers we had devoted a lot of time into courier service research and have since invested more into our new courier APC Overnight. We have found that our new service provides much better communication both to us and our customers.

We hope that you will use us again and can understand that we are constantly upgrading our processes to provide a better service to our customers.

Kind regards,

RLR Distribution
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Review by confirmed purchaser

Personal touch

Item was cheaper than Amazon at the time of purchase. Company emailed me to confirm delivery address was correct, as different from billing address. Item arrived quicly and adequately packaged.
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Review by confirmed purchaser

Great prices and speedy delivery

This was the cheapest price around for my tv. Ordered on the Friday and delivered Monday! Amazing. Would definitely shop there again!!
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Review by confirmed purchaser

Great service, poor invoice use.

I ordered an item as a Christmas present for my partner, it was lucky it tried to be delivered when he was out as I wasn't there to take the delivery myself and the item was clearly written on the front of the parcel. In future it might be an idea to keep the invoice items hidden. Other than that, fast shipment and great price which is why I didn't score really low.
rlrdistribution.co.uk

Reply from rlrdistribution.co.uk

Dear Sir/Madam,

Many thanks for your feedback. We have had a few responses in these weeks building up to Christmas and have now changed our packaging method to exclude any product information.

We are glad to hear that your surprise was not spoiled!

Kind regards and a Merry Christmas,

RLR Distribution
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Review by confirmed purchaser

polite company that still maintains a good customer service

I wanted my package delivered to an alternative address (as you do!) however because the billing and delivery address was different they wanted confirmation, an email was sent (i don't look at emails) then a few days later i received a phone call asking for confirmation.
Not many companies follow up to this level, its nice to know they did
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Review by confirmed purchaser

Super quick

Very quick delivery and good price. What more could anyone ask.
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Review by confirmed purchaser

Excellent Service

A very competetive price, no delivery charges, ordered on the Saturday, arrived on the Wednesday
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Review by confirmed purchaser

Stop searching the net for a bargain, this is the site for you.

This company provided excellent communication regarding the delivery date and time, the prices of the goods are really competitive and well worth trying. Excellent

rlrdistribution.co.uk Details

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