This is the way it should be --- Simple!
Well the choice of items with regard to renovating my sash windows was comprehensive and the ordering was easy. Delivery was extremely quick as well and the products were very good quality.
I will certainly use them again.
a very professional outfit ,nothing was to much trouble ,would highly recommend this company
Wide range of roofing materials, quick order updates. You might get your items faster then it stated on their website and choose am delivery (if you ask a member of the sales team in advance), but the delivery cost is very high! Deliveries are always on time. Also we had to return some items so they were fully refunded with no questions (although the postage was on us)
On the negative side: there is no description for some items on the website and sometimes even staff don't have correct information on a product.
Plus we received some roofing felt not as ordered - the manufacturer and the color of the items were different from those on the website.
Overall: good company, definitely would recommend
I was looking for roofing materials to complete a job; roofing superstore had every thing I needed at better rates than local merchants including delivery costs!
I used their help line for assistance on materials that I hadn't used before and the advise was great. Delivery by courier was very efficient.
I wouldn't hesitate using this web site again. Brilliant.
As an ordinary 'civilian' /not in the trade, I got good and friendly advice on the phone. I got a good idea about when my stuff would arrive and the man who delivered it was friendly and helpful. I don't expect to re-roof a shed again but I wouldn't hesitate recommending this company.
Really good company to work with and I don't normally write reviews but just had to let people know how good these people are. I sent an order to them and received the tiles two days later. Having started the job realized that I had under ordered and so ordered 2 more packs which were ordered on a Sunday and delivered at 9am Tuesday. I also looked around for the best price for my tiles and these were the cheapest out there. Would recommend them to anyone.
Excellent service and prompt delivery to the North East of Scotland which many companies consider to be the back of beyond and charge extra for delivery. Not so with this company, happy to recommend them.
I found the product I was seareching at the best price.
I had to refelt the roof.
After looking at the site I settled for Shingles after seeing a super video that showed how easy it was! (Well if you know what you are doing!)
The order arrived quickly and the products were great.
My roofing skils were not great but I managed to do an ok job and the roof now looks wonderful.
I hope to never use your site again, because i hope the roof will last a long time! :-)
Good value,delivered within time frame.All went very smoothly.Delivery driver was exceptional,phoned us the night before to arrange delivery.Arrived spot on time and helped with unloading.A very good ambassador for the company.Would recommend this company.Thanks again.
Works every time.
great service and very reasonable priced goods will defo use again and again.
The real test of a company is when things go wrong. Roofing Superstore gave outstanding customer support when we had a problem with a blind. They sorted out the problem, reacted to us quickly and kept us informed every step of the way. Jason was superb and the whole experience was of dealing with a real class company. No reservations in recommending them.
I ordered and the product was with me next day no fuss. Shame I had to answer a review. I am getting to the point that great companies need their egos massaging and so ask for reviews. If your good deal with it if your bad do something about it. Simples.
I generally buy chimney cowls and I would have bought all of my cowls from roofing superstore but I found the descriptions very basic so I'm not always sure what product I'm buying. I tend to buy elsewhere but there are some cowls I can't get anywhere else so buy those from RS.
I find the shipping costs excessive. £9 for a cowl!? I think smaller or single items should have a lower shipping cost. Other that that they are great.
On my first visit to their website, I could tell there was no need to look elsewhere. Found what I wanted, simple ordering process with fast payment and speedy delivery. Best of all the communication so you know where your order is until it reaches your doorstep. Highly recommended!
I purchased 2 non-UK standard Velux windows and was really impressed with the advise and service provided. The advisors were knowledgeable, polite, respectful and I would have NO hesitation in recommending or using Roofing Superstore again!
Damaged goods during transit, however when they were informed about this very apologetic and offered recompense on next order. Definately will use them again.
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