Reply from Roofing Superstore
[REPLY]
- Reviews (1,193)
- Richard Phelan
- 1 Review
Excellent Service
Great Company to deal with. Will most certainly use Roofing Superstore again!!
- Geoff Cooper
- 2 Reviews
Ordering and receiving were easy and without problem.
This is the way it should be --- Simple!
- NIGEL
- 1 Review
Not to be slated!
Well the choice of items with regard to renovating my sash windows was comprehensive and the ordering was easy. Delivery was extremely quick as well and the products were very good quality.
I will certainly use them again.
- Raymond
- 1 Review
Very professional +polite and helpful staf ,cannot think of any faults
a very professional outfit ,nothing was to much trouble ,would highly recommend this company
- Maxim
- 1 Review
Excellent customer service
Wide range of roofing materials, quick order updates. You might get your items faster then it stated on their website and choose am delivery (if you ask a member of the sales team in advance), but the delivery cost is very high! Deliveries are always on time. Also we had to return some items so they were fully refunded with no questions (although the postage was on us)
On the negative side: there is no description for some items on the website and sometimes even staff don't have correct information on a product.
Plus we received some roofing felt not as ordered - the manufacturer and the color of the items were different from those on the website.
Overall: good company, definitely would recommend
- Linda Stroud
- 4 Reviews
Great prices, Just what I wanted
I looked for a while and then I found you. Great selection and prices Thank you
- David
- 1 Review
Good supplier, great prices.
I was looking for roofing materials to complete a job; roofing superstore had every thing I needed at better rates than local merchants including delivery costs!
I used their help line for assistance on materials that I hadn't used before and the advise was great. Delivery by courier was very efficient.
I wouldn't hesitate using this web site again. Brilliant.
- William Walsh
- 1 Review
A great service
As an ordinary 'civilian' /not in the trade, I got good and friendly advice on the phone. I got a good idea about when my stuff would arrive and the man who delivered it was friendly and helpful. I don't expect to re-roof a shed again but I wouldn't hesitate recommending this company.
- John
- 1 Review
excellent service, and speedy delivery
would recommend to all, good range of products and competitive prices
- james Dillon
- 4 Reviews
GOOD PRICE AND DELIVERY
HI ALL
CRACKING PRICE AND DELIVERY QUICK AS
SAVED £100 FROM MY LOCAL ROOFING COMPANY
- william
- 1 Review
What a great company to work with
Really good company to work with and I don't normally write reviews but just had to let people know how good these people are. I sent an order to them and received the tiles two days later. Having started the job realized that I had under ordered and so ordered 2 more packs which were ordered on a Sunday and delivered at 9am Tuesday. I also looked around for the best price for my tiles and these were the cheapest out there. Would recommend them to anyone.
- Ivan
- 1 Review
Excellent service
Materials ordered were exactly as described. Very competetively priced and delivered on time.Would definitely use again.
- stephen brockman
- 2 Reviews
Excellent Service
Excellent service and prompt delivery to the North East of Scotland which many companies consider to be the back of beyond and charge extra for delivery. Not so with this company, happy to recommend them.
- Stefano
- 1 Review
Goood availability of products, quick reply to the answers, fast delivery
I found the product I was seareching at the best price.
- westhaddon
- 1 Review
They blew the roof off!! :-)
I had to refelt the roof.
After looking at the site I settled for Shingles after seeing a super video that showed how easy it was! (Well if you know what you are doing!)
The order arrived quickly and the products were great.
My roofing skils were not great but I managed to do an ok job and the roof now looks wonderful.
I hope to never use your site again, because i hope the roof will last a long time! :-)
Thank you
- Patricio
- 2 Reviews
Shingle shopping
Greast shop to buy your shingles from and delivered to your door within 3 days
- Phil
- 1 Review
Not called roofing superstore for nothing
Good value,delivered within time frame.All went very smoothly.Delivery driver was exceptional,phoned us the night before to arrange delivery.Arrived spot on time and helped with unloading.A very good ambassador for the company.Would recommend this company.Thanks again.
- Wint
- 1 Review
Very good customer service and prompt delivery.
Special instruction box for delivery on order form was very helpful and I was kept informed about every step of order processing.
- Leslie
- 1 Review
everything to do the job
Quality products with all the gear you need and reliable delivery,reasonably priced too.
- Andrew
- 1 Review
Perfect. Delivered on time and exactly as ordered. Thank you A++++++++++++
Works every time.
- Eric John
- 1 Review
Review
Allow aproximately 4 working days if ordering from west coast Scotland
- trevor hill
- 3 Reviews
bob the builder
A very fast and effecient service, this is the first time that i have used this company and will do so again in the near future thanks once again.
- Paul
- 1 Review
EXCELLENT SERVICE
Ordering was easy and kept up todate on delivery times.
Arrived as promised.
- Navesh
- 1 Review
Great customer service
Great communication for what was only a small order. Very impressed!
- william
- 1 Review
Great Experience and would use again without a doubt
great service and very reasonable priced goods will defo use again and again.
- Sidney
- 2 Reviews
Prompt delivery
Delivered as promised, with friendly customer service.
- Mike
- 1 Review
Excellent service, would recommend
A great service recieved, goods arrived exactly when promised and at a great price. Helpful and friendly person took the order, would use again and recommed to others
- John
- 1 Review
Very easy to order and very help full
Well worth shopping around good prise and fast delivery
- Garden User
- 5 Reviews
Outstanding customer service
The real test of a company is when things go wrong. Roofing Superstore gave outstanding customer support when we had a problem with a blind. They sorted out the problem, reacted to us quickly and kept us informed every step of the way. Jason was superb and the whole experience was of dealing with a real class company. No reservations in recommending them.
- Mark
- 1 Review
Fast and Trouble free
I ordered and the product was with me next day no fuss. Shame I had to answer a review. I am getting to the point that great companies need their egos massaging and so ask for reviews. If your good deal with it if your bad do something about it. Simples.
Reply from Roofing Superstore
The reason we have implemented a review system is so that genuine customers can share their shopping experience with others - good or bad.
This then gives new customers peace of mind before placing an order.
- Jamie
- 1 Review
Shipping costs and lack of product info are the only let downs
I generally buy chimney cowls and I would have bought all of my cowls from roofing superstore but I found the descriptions very basic so I'm not always sure what product I'm buying. I tend to buy elsewhere but there are some cowls I can't get anywhere else so buy those from RS.
I find the shipping costs excessive. £9 for a cowl!? I think smaller or single items should have a lower shipping cost. Other that that they are great.
Reply from Roofing Superstore
Sorry to hear this. After our previous conversation we have addressed this and are re-vamping our chimney cowl section.
The £8.50 +VAT delivery charge is a flat rate for cowls; so may be worth ordering several at a time?
We're glad there's some products we can continue to supply you with. Please contact us if you have any questions about any products.
- Richard
- 1 Review
good communication throughout.
Only one hitch, concerning a delivery time for a couple of items but altogether, pleased
- Nick
- 4 Reviews
Good price, quick delivery & well packaged...
Had the size of flashing I needed...nowhere else had anything less than 3m long. Leak fixed, Thanks!
- simon
- 1 Review
Excellent service and communication
Very good service only point is the delivery charge on one item was way to much do bought it elsewhere but all other items were as expected
- robert
- 1 Review
Excellent
Ordered online, goods arrived within 3 days. Good quality and good shingles.
Thanks bob.
- Marinos
- 1 Review
It's the place for trade, quality materials when you need them!
On my first visit to their website, I could tell there was no need to look elsewhere. Found what I wanted, simple ordering process with fast payment and speedy delivery. Best of all the communication so you know where your order is until it reaches your doorstep. Highly recommended!
- ASA99
- 1 Review
Excellent service!!
I purchased 2 non-UK standard Velux windows and was really impressed with the advise and service provided. The advisors were knowledgeable, polite, respectful and I would have NO hesitation in recommending or using Roofing Superstore again!
- George
- 1 Review
ROOFING SUPERSTORE HAVE WHAT YOU WANT
Could not find what I wanted elsewhere. Goods arrived on the day they were promised.
- Andrew
- 1 Review
Helpful, competitively priced, easy ordering and quick delivery.
Damaged goods during transit, however when they were informed about this very apologetic and offered recompense on next order. Definately will use them again.
Roofing Superstore Details
Above and Beyond . . .
We pride ourselves on our customer care. We promise to do everything we can to provide you with a second-to-none service. No order too Big or Small.
VELUX Specialists
If VELUX make it, we can get it. From Blinds to Atriums, we've got it covered. Call our VELUX team now on 01752 692760.
About Roofing Superstore
Roofing Superstore is the largest online supplier of quality roofing materials and supplies in UK. Aimed to provide customer satisfaction and convenient shopping for your roofing supply needs.
Visit Roofing Superstore
Contact Roofing Superstore
PL6 7PP Plymouth
United Kingdom
Category
Roofing Superstore is ranked 7 out of 58 in the category Categories Home & Garden Construction
