I actually stumbled upon Rosina Romance whilst initially searching for a costume. I have previously shopped with other well known adult stores and i certainly will not be doing again.
Rosina Romance has a HUGE range of products, i was shocked by this as i thought beacause i'd never heard of them my choices would be limited, how wrong could i be! There lists are endless and i was spoilt for choice to say the least.
I loved the online chat facility, and again amazed how knowledgable the member of staff was, these guys really know their stuff. My query was answered very quickly and i felt like i wasn't fobbed off by an automated response. It was evident to me that they really wanted to help even though my question was posted after midnight.
When it came to payment this was really easy as they have a PayPal option, this is a massive thumbs up for me as i hate having to run around to look for my purse. Thankyou Rosina for being in the 21st century.
My parcel arrived very quickly and was extremely discreet.
I will certainly reccommend a 5 star service from these guys you will not be dissapointed.
I love this website, the range and quality of products is fab and with the great prices Rosina Romance is far better than Ann Summers.
My questions regarding size of costumes was answered quickly and satisfactory and as a result it fitted perfectly. The delivery time was quick and I was really impressed with the quality of the product, the costume looked fab on gave the effect I wanted ;)
The website is easy to use, with detailed descriptions of the products and the on-line chat option is fantastic. I highly recommend Rosina Romance you won't be disappointed. I certainly will be using them again!
Rosina Romance for me is a unique brilliant company. Their website has unique bits like the online chat, wish lists and carts that don't vanish. I love that I can browse as much as I want and add items to my wish list, then as it comes to pay day I can move them into my cart and buy them.
The variety of products is brilliant. I have Purchased some items that were new to me but very exciting to learn and experience more, and the variety of products from Rosina Romance definitely makes that possible.
The online chat to customer service is amazing. I've never known this on a website but its perfect! As soon as u have a question it can be answered straight away rather than having to email and wait a couple of days for it to be replied to.
The delivery is very discreet and very very quick. Was so happy I've got my deliveries to quickly!
Overall, I have really enjoyed my experiences from Rosina Romance and will continue to use and recommend! From browsing to receiving your items everything is simple, quick and discreet!
Found the range of products absolutely amazing - one of the many reasons I have used Rosina Romance's services on numerous occasions. The website is inviting you to browse and discover new and exciting products as well as it offers live costumer support via the handy chat feature. When being in contact with customer services, I have found them to be extremely helpful and friendly. The various different products I have bought (not just for myself but for others, too) were all to full satisfaction, very quickly delivered and discreetly packaged. The prices are fantastic compared to other websites and there are always new exciting items to be found. I can't recommend Rosina Romance enough...
I have shopped with a few different companies for "toys" and admit I have gone to the predictable Ann Summers and other similar. They were okay, nothing to rant about. You can imagine my delight when I stumbled across Rosina Romance!! The website is easy to navigate and well informed. I could not believe the range of toys and products they have on offer - believe me I learnt a thing or two. That being said, it is all very tasteful and you feel secure in browsing and having a little nosey at things you might not have considered before.
On top of all this, I had a few questions about some of the more "unusual products" and found it so helpful that I could chat online with Rosina Romance and get my questions answered there are then! No other online shop of this kind have I had this convenience. In the past I have had to rely on reviews from other customers - most of the time there are none - or email and wait a couple of days for a response. So this was a massive winner.
With regards to the ordering process. This was very simple. I was able to add my items to my basket and then when I got carried away and wanted to add more, it let me return to the site and do so - no fuss! There are a couple of options for payment, Pay Pal and then on your card. I couldn't remember if I had a PayPal account and so just paid on my card, again no problems there. I placed my order at 11 at night on the Wednesday and it was despatched the next day (handy email was sent to me to keep me informed with the tracking number) and by Friday I was one happy lady with my new products in "hand"!! (They would have been with me on the Thursday but I was out and the post man returned them to the depot for collection. Fantastic service!
Products were well packaged and very discreet. This was a blessing as I had to take the box into work with me and the last thing I wanted was any questions about it's contents!!
I cannot comment on the returns policy as I was delighted with my purchase and will be shopping with Rosina Romance again - especially as you get a free gift with purchases over £45!
Overall, the shopping experience with Rosina Romance was excellent. Their customer service team are knowledgable and friendly. The products themselves are high quality and packaged well, and the delivery was superb. I would recommend to anyone!