Fantastic games and I couldn't believe how helpful and friendly the staff was on the chat. They really cared about my request and gave me a clear answer to my questions. I had a few winnings as well which at the end is what matters the most!
Roxy Palace certainly deserves a compliment. A great casino, very easy to navigate on their website and when I had a question customer service was very helpful and friendly. I would certainly advise anyone to try it out!
The customer service is the best I've ever experienced and I've been with a lot of online casinos. Where some other 'big name' casinos take ages to reply to your chats, Roxy Palace is instant help and very quick with replies and cash-ins. Top class act.
This is a great casino, the graphiics & sound on the games are awesome (although I expect this from a microgaming casino!) Payouts were good and depositing/withdrawing went down without a hitch - all of the above would give them a 4/5 but ir's their girls on live chat that really make this place work. I'm a bit fussy with good customer service but these guys get full marks for that alone - I got all the help I needed even in the small hours of the morning. They make you feel wanted here & as a result, I want to play more .....
There are loads of online casinos available for British players but I think Roxy Palace is one of the better ones. I only became aware of them in the last few months but apparently they've been around for ages - I'm told there're big on the continent. I'm mostly a blackjack player and I really like playing at the live casino they have.
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