Royal mail states that they have raised 1st class post to match the continent... yes, but the contienent offers a realiable service... its like the chicken or the egg, but with business you dont charge more to become better, your supposed to offer the best service and then charge more on the back of your repuation!
Have lost countless items with royal mail. Deutch post doesnt have these problems. Still when i lost anything of any value (under $40) they have refunded the items, so could be worse. Would have rather the items arrived in the first place however!
One other huge critisism is sometimes my postman has LIED 100% and put a letter through the box saying i wasnt in when trying to deliver something. Ive even been at the top of my stars (live in maisonette) when one postie put the letter through my box. Did she knock? lol, no, i didnt even realise until it was too late, thought it was just regular post)
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