I've used Royal Mail extensively over the last 20 years and would say, from my experience, that they are the best for both personal standard letters and parcels. I have recently had extensive problems with myHermes and other providers who have been selected over Royal Mail for cost savings. I really don't think it's worth the move. In addition, Royal Mail's collection service (for when we're out and the post woman or man hasn't been able to deliver) is brilliant. They even know us by first names in our North East London collection depot. Thoroughly recommended!
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