Rubbersole reviewed by

Portadown, US

2 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good customer service to overcome poor email comms

Unfortunately I had to phone Rubbersole's very helpful customer services several times as none of the emails they sent from their system reached me (not even in my spam folder) so I had no idea if they had received my order or dispatched. This was then compounded by the fact that I needed an exchange for a different size and the returns label didn't come through either. Otherwise a positive shopping experience.
    TrustScore 9.3 / 10
    4,330 Reviews

    Reply from Rubbersole

    Hi Hazel,

    I do apologise that your e-mails did not reach us, otherwise we would have surely replied!

    I am glad that you were able to contact us directly so we could get all of that sorted out for you in a phone call!

    Kind Regards,
    Katie, Rubbersole Customer Service
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