I HAVE REQUESTED ON 3 OCCASIONS MY DELIVERY INSTRUCTIONS AND ASKED FOR A PHONE CALL EITHER FROM YOUR COMPANY OR THE COURIER,NOBODY HAS HAD THE DECENCY TO GIVE ME A CALL AND I STILL DONT HAVE MY PURCHASE,I AM EXTREMELY DISSAPOINTED WITH THE SERVICE I HAVE BEEN GIVEN BY BOTH COMPANIES,IF I DONT RECEIVE MY DELIVERY TOMORROW OR A CALL,I SHALL CANCEL MY ORDER AND GO ELSEWHERE,JOHN BASTIANELLI
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I'm sorry that you find our customer service shocking. On the 9th January, we were still trying to catch up with our phone calls and customer service tickets from Monday, and I do apologise that we were not able to call you back.
I would encourage you to contact us directly today as things have calmed down a bit and we would be more than happy to take a look at your customer account and further assist you!