Rubbersole reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Ease of ordering good but left in the dark about my order.

Ordered the item no problem, web site was good and got notified of the order. That was A week ago. Today I get a request to confirm if I am satisfied...no way of tracking the order and no idea when it is going to be delivered. One week after the order was placed you would expect to hear something at least a tracking number. Not sure how I can rate a company at this stage.
    Rubbersole
    TrustScore 9.3 / 10
    4,320 Reviews

    Reply from Rubbersole

    Hello Danya,

    The automated e-mail that you have received from Trustpilot is independent from our Admin. If you happen to have a btinternet or hotmail e-mail address, chances are high that you have never received our automated e-mails. I do apologise for the inconvenience caused.

    If you have any questions about your order, I would invite you to contact our customer service directly and they would be more than happy to help!

    Kind Regards,
    Katie, Rubbersole Customer Service
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