I think I've just received the best service I've experienced from any internet retailer
After hunting down and locating the last pair of Ugg slippers in the UK for that last minute Christmas present, I was first impressed by the impressive delivery time and notification of every stage of my delivery. Sadly, being a bloke, I'd ordered the wrong size, so 2 weeks later I had to arrange for them to be sent back. Simple process, easy return form to fill in, and a choice of very local locations for me to select to drop off the return. Within 18 hours an email arrived stating my return had been processed and quoted my credit note reference. My wife had decided on a more expensive pair of Ugg Boots - yes Darling. Simply signed in to their site, chose the Ugg Boots, it auto applied my credit note reference which reduced the purchase price, put in CC details and done. Chose free delivery this time as no last minute Christmas panic, and hey presto, deal done. Easy trading. If every site runs as slick as this - there will be no High Street before long. I would recommend Rubbersole to anyone if they needed any of the products they offer.
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