Rubbersole reviewed by

1 Reviews

Review by confirmed purchaser
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trustpilot stars
trustpilot stars
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trustpilot stars
Review by confirmed purchaser

Everyone at Rubbersole was great, but the courier they use is unreliable.

I found the shoes I wanted at a great price, but they did not arrive within the time specified. When I called Rubbersole customer services they were really helpful, but the problem is with Yodel, the courier company they used. Apparently they claim they came to my house and left a note, which is not true - and this is the second time this has happened! The first time, I was even in all day! Anyway, the shoes didn't arrive in time, I had to leave for my holiday, so I had to ask Rubbersole to refund them. They were great about it. I would love to keep using this site, but since I can't trust their delivery, I will not be using them again.
    Rubbersole
    TrustScore 9.3 / 10
    4,365 Reviews

    Reply from Rubbersole

    Hello Amy,

    Thank you for taking the time to write your review, and I do apologise for all of the trouble you had with our courier.

    We will be updating our delivery services in the near future, and I do hope that you will give us another chance as we would be very happy to have you as a customer!

    Kind regards,

    Shelbe
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