Everyone at Rubbersole was great, but the courier they use is unreliable.
I found the shoes I wanted at a great price, but they did not arrive within the time specified. When I called Rubbersole customer services they were really helpful, but the problem is with Yodel, the courier company they used. Apparently they claim they came to my house and left a note, which is not true - and this is the second time this has happened! The first time, I was even in all day! Anyway, the shoes didn't arrive in time, I had to leave for my holiday, so I had to ask Rubbersole to refund them. They were great about it. I would love to keep using this site, but since I can't trust their delivery, I will not be using them again.
To reply as a company, please log in to your business account.