Rubbersole reviews

Rubbersole reviews

Excellent
9.3
from 0 - 10
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About

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Review by confirmed purchaser

Excellent. Kept me informed of my order. Delivered as promised

Definately recommended, excellent service. Internet shopping made easy. Website very straightforward.
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Review by confirmed purchaser

5* service, stock, delivery and customer assistance .

The sandals arrived on time, looked and felt great. Made me smile :)))
I had a slight problem with an overpayment and thus was quickly and satisfactorily resolved. Have used before and would definitely recommend this company.
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Review by confirmed purchaser

Trust user

Awful service. I would not recommend the company. I ordered a pair of shoes that were faulty and sent them back. I was only offered a credit note and I ordered the same pair. I was sent a confirmation email and a few days later received an email stating the shoes were unsuitable to be sent out. I'm still quoting for a pair of shoes but the process had been exhausting.
Rubbersole

Reply from Rubbersole

Hello Sabrina,

Thank you for taking the time to write your review and I do apologise for the inconvenience caused. I see that your first return was over the 30 days (four months after purchase), so we did offer a return for a credit note. Because we were having stock issues with the item you wished to purchase, your order was cancelled and to apologise for the inconvenience caused, we issued a gift voucher for 30% off of a new order.

You did use this voucher on a new order which had then been returned to us for a full refund as the size did not suit.

Kind Regards,
Katie, Rubbersole Customer Service
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Review by confirmed purchaser

Fantastic fast service.

Very quick and true to what was ordered.
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Review by confirmed purchaser

Really impressed and will be coming back!

My order came really quickly with no p&p, I am very happy with the service and the product and will definitely be ordering more lovely things soon.
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Review by confirmed purchaser

On time, to the correct address, in perfect condition

Use these guys. You shouldn't be disappointed
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Review by confirmed purchaser

Smooth and easy transaction

Have used rubber sole before and would again. Good service and good variety would highly recommend
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Review by confirmed purchaser

Customer Service & Delivery couldn't be faulted.

I wanted to order a pair of suede bronx severn boots, but was unsure of what sizing to order. Rang customer service who were really helpful & my boots arrived within 24 hours. Luckily they fitted with no problems & they are just what I was looking for.
Thankyou for an excellent service & I will be happy to continue to use your company again in the future.
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Review by confirmed purchaser

Great service

Good price, good shoes and quick free postage.
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Review by confirmed purchaser

Great prices and super fast free delivery!

Got princess crocs for my daughter, these arrived the next day after ordering for free delivery.
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Review by confirmed purchaser

So much choice, so many colours!

I needed a new pair of birkenstocks after leaving a pair behind on a holiday in the safe hands of my best friend who had an uncomfortable new pair of toe posts. I really liked the range, the prices and the colours.
When they arrived I was not disappointed, they were exactly as described, the colour perfect and the fit was excellent, I would buy again from this online store, in fact I will be purchasing for my hubby in the next few weeks.
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Review by confirmed purchaser

Great service

Fact efficient and reliable service. Great company, I'd definitely consider buying from you again
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Review by confirmed purchaser

Absolutely delighted with my purchase.

Not one for trying the unknown but this sure did not disappoint.
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Review by confirmed purchaser

Excellent service

Desperately tried to find this product Thank goodness for Rubbersole Have recommended to all my friends
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Review by confirmed purchaser

lovely crocs

I was very happy to receive my goods so quickly but I felt the package wasn't up to standard. just placed in the box with no extra cushioning or bubble wrap.
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Review by confirmed purchaser

Best Blooming Birkenstock Belters!

Always loved these flatties with power to make your feet feel fab! Back in vogue this season and all the best styles available from Rubbersole! Got mine ready for the hot summer we are predicted. Next day delivery and a fiver off as problem with web site. Bargain to boot.!
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Review by confirmed purchaser

Disappointed what was ordered wasn't in the box!

The order and delivery note matched the pair of shoes I wanted sadly that's not what I received in the box - and as i was ordering the last pair in stock they can't be replaced - just refunded. It was my first and most likely last experience with Rubbersole. I know mistakes happen but it's just hassle for nothing.
Rubbersole

Reply from Rubbersole

Hello Vivienne,

Thank you for taking the time to write your review and I do apologise for the inconvenience caused. Normally this should not have happened. To further apologise for the inconvenience caused, and if there is another pair on our website that you would like to try, I have issued you a gift voucher for 20% off of a new order. You can find your voucher code in an e-mail that has been sent to you as well as in your customer account under the section called "My Advantages."

Kind Regards,
Katie, Rubbersole Customer Service
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Review by confirmed purchaser

Prompt efficient service with great selection of products

New trainers bought. Very good selection on website with prompt and efficient service.
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Review by confirmed purchaser

Excellent service, buy with confidence!

Bought shoes cheaper than anywhere else - only place they were discounted was this site - and the service was excellent. Free postage & returns (something I consider as standard for shoe shopping but am constantly disappointed at the number of online shoe retailers that disagree!). Delivery was really quick. Couldn't be happier.

Don't dither - use this company!
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Review by confirmed purchaser

excellent service

deliver was so quick I immediately thought it would be incorrect.
I had to eat my own thoughts.....Well done

Rubbersole Details

About this company

Rubber Sole, the UK's biggest online-only shoe shop. Specialising in Crocs sandals, Converse trainers, Dr Martens boots, Fit Flop flip flops, Snowjoggers footwear and Birkenstock summer clogs. We are the best at sourcing up-to-date fashions for your feet!

Visit Rubbersole

Contact information

Call us on: 020 3026 9854
We live here: United Kingdom

Category

Rubbersole is ranked 21 out of 107 in the category

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