Ordered boots, which arrived very quickly. Unfortunately, they didn't fit me, but Rubbersole were very helpful and I was able to send them back for a full refund, which also went through very quickly. I will definitely consider using them again as their customer service is excellent.
I requested a delivery change from home to work and received a barrage of auto replies purporting to be a real person with the most ridiculous coded reply format. My delivery still arrived at my home and ended up with a neighbour. I won't use this website ever again.
The shoes were exactly as they appeared online and arrived pretty quickly. They are unbelieveably comfortable. I will choose to buy shoes from Rubbersole again despite having been previously dubious about online clothes shopping.
Simple site, clear process and easy transaction. Delivery was quick and within the timescales stated. Very pleased with purchase experience and boots!
Ordered UGG boots, received them within 2 days free delivery, easy tracking.
When the boots arrived unfortunately they had a mark on them. Contacted Rubbersole and the same day they sent me a return authorisation and the details of a local shop to take them to.
As soon as the shop booked them in I had a new pair of boots delivered within 2 days. Fantastic quick efficient service will definitely recommend and re-use
Cannot praise Rubbersole highly enough It was easy to order, shoes were cheaper than in the shop and free delivery. The icing on the cake was fast delivery. Two days after ordering the shoes arrived. I have recommended to friends and family.
Efficient service. Good quality goods with lots of choice . Website easy to use.
I ordered some Manas boots (which are superb quality and amazingly comfortable from the moment your toes touch the sole) at a fantastic price (20% less than other stockists). 1st class service from Rubbersole. Despite being ordered after the 2pm cut-off to qualify for next day delivery, they landed on my desk mid-morning the next day. Couldn't be happier.
Ordered the product, as soon as I'd paid I received personalised emails from rubbersole staff informing me of every step of the purchase, I was even provided with a tracking link so I could see where my item was. Very impressed with the whole process, my only question....................... If rubbersole can do this, why cant others??
Wouldn't hesitate to use again!!
Great service from start to finish! My daughter and I have wanted UGG boots for years and had saved up all year to buy for Xmas, but as there was a 15% discount on, we bought them early! Easy to use web site, they did a bank check as it was a large amount, this was quick and easy which we were impressed with! Kept us informed via email all through the order, we confirmed at 10am on Tuesday and received them within 24 hours! The boots are fab! Wish we had purchased a cleaning kit though. Overall would recommend Rubbersole till the cows come home!!
I'd recommend using as easy to purchase, pay for. Quick delivery and excellent product
These UGG's are simply wonderful. Rich warm chestnut boot with a very thick soft sheepskin cuff. They look very, very expensive and add a 'dressed up feel' to skinny jeans. Have had wonderful compliments and would love a pair in black. Highly recommended.
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