Lovely mats. Good quality...vey happy
I bought this rug Royal Balotelli (large sizet) which selling £290 on high street but I got this half price from rug runner with 10% additional discuount.
Product is very good quality exactly the same as advertise. Best support from on line chat sales team and who answers promptly advise and provide me with 10% discount. Thanks guys:) I love my rug
The rug is lovely - exactly as expected. There was an issue with delivery as their computer system went down and orders were disrupted as a consequence - so I guess that was not their fault. I did have to call a few times before I got an explanation so that let them down a bit.
Thank you, Rug Runner!
Rug runners offers a great range of different styles, colours and sizes of rugs and is by far the best site I have found that sells rugs. The price of the rugs is also slightly below the average price I found at other retailers making rug runners my preferred choice when I am purchasing rugs.
I wanted to buy a dense pile rug and decided to look on the internet and found Rugrunner to be the best quality/price and the customer service is outstanding.
The site caters for rugs of all types and for all settings, which was particularly good since i needed two, one for my living room and another for the kids room. The prices are very competitive and delivery was very fast. Would highly recommend this company and will definately be using in the future!
I was very pleased with the overall customer service at rugrunner, honestly I don't think I've spoken to people who are as helpful and pleasant, they had a good laugh over the phone with me, but on the other hand genuinely helped me out when I had my questions.
So I really do appreciate it and will gladly pop back again in winter!
Fabulous rug, cheaper than ebay, definitely use again.
As an interior decorator, Its important for me to have access to a wide variety of styles. Of all the online sources for interior rugs I have ever tested, this site is by far the most extraordinary. Not only is thier commitment to quality first class, they are additionally very timely in thier deliveries. Whether you are keen on designer styles or just seeking the most inexpensive option, they provide the best value on terms of quality and service anywhere. I highly recommend them.
Found the website after looking for a new rug and being a little put off by high street prices. This site is great! I was a little wary at first as I always am with lesser known companies, but i took the dive and ordered from them. Couldn't be happier, good price and quick delivery.
We searched for a noodle rug in various shops and on line and found rugrunner to be the best option. Good price, good delivery and good quality rug.
I found the experience excellent because Rug Runner's price was best after i had visited multiple websites. In addition the 10% discount code worked for me which was a super surprise. A pleasant lady on the phone answered well when I had enquired about delivery so the customer service was also excellent.
I found Rug Runner's price was by far the best having trawled many websites. However the 10% discount code didn't work and I didn't realise until I'd pressed "pay". I didn't manage to get through on their 0845 number for a couple of days. A pleasant lady said she would enquire but didn't get back to me. The following day the rug arrived, so a good delivery service, but it was much greener than their photo (and I have to say other website's photos) so it didn't match my colour scheme. I have tried without success to contact them to say I wish to return it and to check the address. I have emailed, phoned many times and left a phone message. Tonight I found another number but that also wasn't manned either so I have written a letter to state I wish to return it. Normally websites clearly have a returns paragraph giving all the required details but not this company.
To sum up:excellent prices and delivery but customer care/communication is poor.
To reply as a company, please log in to your business account.