Reply from Rug Runner
[REPLY]
- Reviews (23)
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- Denise Rogers
- Faversham, GB
- 1 Review
offers goods for sale that are not in stock
Purchased rug and paid for. received email saying not in stock and would i like money back. still not received money back and has not answered email or returned phone call
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- Claire Barley
- 1 Review
Fabulous. Speedy service with great descriptors...would recommend!
Lovely mats. Good quality...vey happy
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- Thet Su Naing
- London, GB
- 1 Review
Good price, Good products, Good delivery service
I bought this rug Royal Balotelli (large sizet) which selling £290 on high street but I got this half price from rug runner with 10% additional discuount.
Product is very good quality exactly the same as advertise. Best support from on line chat sales team and who answers promptly advise and provide me with 10% discount. Thanks guys:) I love my rug
- Linda
- 3 Reviews
Good rug - but issue with delivery
The rug is lovely - exactly as expected. There was an issue with delivery as their computer system went down and orders were disrupted as a consequence - so I guess that was not their fault. I did have to call a few times before I got an explanation so that let them down a bit.
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- Paola Ivanova
- Manchester, GB
- 1 Review
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- Oliver Stubbings
- 1 Review
Great quality and range of rugs
Rug runners offers a great range of different styles, colours and sizes of rugs and is by far the best site I have found that sells rugs. The price of the rugs is also slightly below the average price I found at other retailers making rug runners my preferred choice when I am purchasing rugs.
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- Carole Ash
- 1 Review
Top of the line products and awesome customer support !!!
I wanted to buy a dense pile rug and decided to look on the internet and found Rugrunner to be the best quality/price and the customer service is outstanding.
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- Christian Dreyer
- Ramsgate, GB
- 1 Review
Great company and Great rugs!
Great company, lovely rugs would buy from again A++
By Christian Dreyer
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- Matt McEldderol
- Edinburgh, GB
- 1 Review
Rug Runner - Top class
The site caters for rugs of all types and for all settings, which was particularly good since i needed two, one for my living room and another for the kids room. The prices are very competitive and delivery was very fast. Would highly recommend this company and will definately be using in the future!
http://www.rugrunner.co.uk/
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- Joe Barker
- Morecambe, GB
- 1 Review
Excellent Company.
Rugrunner provided a very outstanding service for me. They provided me with all the information I needed to make my purchase. The selection of rugs was excellent, And would definitely recommend this to anyone.
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- Luke Paul
- North Hykeham, GB
- 1 Review
Outstanding Customer Service
I was very pleased with the overall customer service at rugrunner, honestly I don't think I've spoken to people who are as helpful and pleasant, they had a good laugh over the phone with me, but on the other hand genuinely helped me out when I had my questions.
So I really do appreciate it and will gladly pop back again in winter!
- Gethin Phillips
- 1 Review
top quality
Rug arrived quickly. Very good quality. Would use again and would recommend to anyone
- Christine Turner
- 1 Review
Excellent service, friendly helpful staff, fast delivery, perfect really
Fabulous rug, cheaper than ebay, definitely use again.
- LINDA CARTLEDGE
- 1 Review
brilliant customer service
so happy with my rugs and leona in customer service helped me so much when i coulnt make my mind up i to have taupe or beige rug.the rugs are really loveley thankyou linda
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- Loz Sambrook
- Brighton, GB
- 1 Review
Excellent rugs and good service
I searched for weeks for a decent Royal Treasure rug to no avail a friend told me about this website so i gave them a look and to my joy they had just what i was looking for. The rug looks great in my front room.
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- Charles M Bowen
- Miami, GB
- 1 Review
Great Quality, Swift Delivery!
As an interior decorator, Its important for me to have access to a wide variety of styles. Of all the online sources for interior rugs I have ever tested, this site is by far the most extraordinary. Not only is thier commitment to quality first class, they are additionally very timely in thier deliveries. Whether you are keen on designer styles or just seeking the most inexpensive option, they provide the best value on terms of quality and service anywhere. I highly recommend them.
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- Pete Sinclair
- Glasgow, GB
- 1 Review
Not well known but well worth it!
Found the website after looking for a new rug and being a little put off by high street prices. This site is great! I was a little wary at first as I always am with lesser known companies, but i took the dive and ordered from them. Couldn't be happier, good price and quick delivery.
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- Neil Kemp
- Glasgow, GB
- 1 Review
Excellent price and prompt delivery. Good quality rug
We searched for a noodle rug in various shops and on line and found rugrunner to be the best option. Good price, good delivery and good quality rug.
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- Jake Mccormick
- Leeds, GB
- 2 Reviews
- Mike Pope
- London, GB
- 1 Review
It just worked
Everything went smoothly - product is as I wanted / expected and delivery just worked. Good experience, would use again.
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- Aaroniero Adenianu
- London, GB
- 1 Review
Raving Rug Runner! The best I have seen yet.
I found the experience excellent because Rug Runner's price was best after i had visited multiple websites. In addition the 10% discount code worked for me which was a super surprise. A pleasant lady on the phone answered well when I had enquired about delivery so the customer service was also excellent.
- Libby Hoyle
- 1 Review
So hard to contact
I found Rug Runner's price was by far the best having trawled many websites. However the 10% discount code didn't work and I didn't realise until I'd pressed "pay". I didn't manage to get through on their 0845 number for a couple of days. A pleasant lady said she would enquire but didn't get back to me. The following day the rug arrived, so a good delivery service, but it was much greener than their photo (and I have to say other website's photos) so it didn't match my colour scheme. I have tried without success to contact them to say I wish to return it and to check the address. I have emailed, phoned many times and left a phone message. Tonight I found another number but that also wasn't manned either so I have written a letter to state I wish to return it. Normally websites clearly have a returns paragraph giving all the required details but not this company.
To sum up:excellent prices and delivery but customer care/communication is poor.
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- Chloe Mercer
- Stanford le Hope, GB
- 1 Review
Mont Blanc Rug
Product exactly as described. Brilliant Quality! Cheapest i could find online! Received within 5 days of payment! Very happy customer!
