Stone arrived today, thank you so much ,its brilliant. More than we could of hoped for. It was very distressing and upsetting when we lost our little dog benji. But this stone will go along way for us to come to terms with his death. And make his grave aloving and fitting memorial for him. I will recommend you too everyone i know who loses a pet , thank you .i have also put your company name on my facebook page
I would like to thank jeremy for such good customer service very professional and understandy.I had a slate stone for my cat Fidget who past away a month ago.It looks beautiful.I would recomend rustic stone to my friends and family.Thank you once again.
Jeremy was quick to respond and really helpful - he took our original idea and improved it, and could not have been more amenable. The sign arrived in good time, and was exactly what we wanted, perfectly executed. In fact, we've already had some people comment on it and ask for Rustic Stone's details.
Rustic stone went above and beyond and turned a fantastic memorial stone around in record time!! The stone was replicated perfectly to our design and will be a cherished memorial to our much loved Nan! Would definitely reccommend and use again!
I ordered a slate slab to commemorate the life of our much loved family pet. I was very impressed with the speed at which Rustic Stone responded to our order and provided proofs and we were thrilled with the final product that sits out in our garden. I would definitely recommend this firm
I was really pleased with the memorial stone we had made when we lost our beloved dog. The quality of the slate and engraving was excellent. I really liked the fact we could design the stone and so have exactly what we wanted to say.
We received it packed perfectly with no chance of it being damaged in transit.
It now sits in our garden and is exactly what we wanted.
Found the basic on-line design concept really useful for designing the layout of our free-standing house sign and followed this with the friendly chat line and e-mails to firm up on exactly what I wanted. Was informed that there was nothing in stock that quite matched but that a suitable slate slab would probably result from a pending visit to the quarry. Indeed it did and the end result arrived well packed and now stands proudly at the entrance to our house.
We are very pleased with our memorial stone. The quality is superb and the team at Rustic Stone were so helpful, making everything so easy to design and personalise our Stone.
We would be very happy to recommend them
I ordered a memorial plaque for my daughter - the team were quick to reply to my emails regarding design, and the service was excellent. I was very happy with the design, and the plaque arrived in the timescale they gave. The quality and finish was amazing - I couldn't be more pleased. Highly recommended.
I've bought three pet memorials from Rustic Stone over the past few years, and have been very happy each time. The stones have always been exactly what I've asked for and been delivered well within the time frame given by the company. The stones have weathered well in the garden and look lovely surrounded by flowers in the spring and summer. I thoroughly recommend this company!
Good all-round service and very happy with the product.
I ordered an engraved Welsh Slate stone to take back to New Zealand with me after my mother's funeral in Wales. Jeremy went the extra mile to have the stone ready before our departure, and kept in regular contact with us to ensure delivery to our London hotel. Exceptional service and highly recommended.
The web site was easy to navigate and prepare a memorial plaque. The telephone advice was helpful. The plaque itself was well made and arrived safely and in good time.
Outstanding service and item. Customer service was amazing and the staff really understood my request for perfection! Thank you so much, I will truly treasure this special memorial forever and it is something to make my little boys resting place special.
Thank you x
Rusticstone could not have done enough to help with our order, and was a pleasure to to buy from them at a very difficult time for us. Deliverd head stone before the date we required it, which we could not be more grateful Thanks Again Andrew & Eileen
Having ordered a slate plague from " RUSTIC STONE "
It was delivered promptly ,the workmanship and quality can only be described
as 100% '
Best work I have ever seen on quality piece of slate,
Well done Rustic Stone.
From first contact through to receiving our engraved slate memorial everything was handled promptly and professionally and the end result was exactly what we wanted. Would have no hesitation in recommending this business to anyone requiring a slate engraving.
Although I contacted a number of craftsmen to design and make a memorial for my parents, Rusticstone stood out from the first. Their website was easy to use to plan the details and subsequent telephone discussion was friendly, informative and helpful. The memorial stone was completed ahead of expectation and delivered promptly. The shape and quality of the slate and the design and execution of the wording were exactly what I wanted: Rusticstone's thoughtful and expert advice to modify my original ideas gave a far better result than I had anticipated. I am absolutely delighted with every aspect of this experience and would recommend Rusticstone unreservedly.
Good company to deal with. easy to follow web site. quick to respond to any queries. Very pleased with finished item.
Jeremy, at Rusticstone was great to work with. I first called from the U.S. and spoke with him to give him an idea of the gift we wanted for friends there in the U.K. He took our ideas and designed the perfect present for our friends 50th wedding anniversary. We could not have been more pleased!
Our son's memorial stone is exactly what we wanted. Beautifully inscribed, it arrived promptly with helpful instructions to help us set it in our garden.
As above, the stone arrived and it was exactly as it was created online, in fact better, I am more than please, it was for a very special occasion, for a very special person.
I used Rustic Stone's template on their website to prepare the plaque and received an exellent quote. I spoke to Rustic Stone directly to request an urgent delivery and then changed the delivery address which was no problem to them at all. When the plaque arrived we were all very impressed and are thinking of changing a memorial plaque previously bought for our father which is not of the same professional standard. Delivery was to my timing, notificationa received that it had been despatched and delivered so I would not hesitate to recommend this company.
Having been scammed by another website, when I ordered and paid for a slate house sign that never arrived, I was very dubious about ordering again. Especially as many of the websites I looked at were obviously other trade names of the scam website I had already used. I was unable to find what I was looking for locally and so eventually found rustic stone. Jeremy was able to put my mind at ease about ordering online from him and was he very helpful. I received my order promptly and exactly as described. I would thoroughly recommend Rustic Stone.
The service I received was faultless as I made several changes and I was made to feel this was no bother. The quality of the stone received was outstanding. Excellent value for money. I would highly recommend Rustic Stone!
To reply as a company, please log in to your business account.