Sent me wrong bike with no packaging. I sent it back how I received it and it got damaged so it was my fault and fifty pound was taking off me. Said I should have packaged it properly even though they didn't. Would not recommend or use again
After many hours considering brands, components and budget I stumbled across a cracking Diamondback MTB on the Rutland website. Bought with a great Summer voucher code and delivered in perfect condition within 72 hours.
Absolutely delighted with everything. Definitely my biking shop going forward. Looking forward to visiting the Grafham store in the near future.
A friend forwarded me a copy of their special deals newsletter whilst I was on holiday. I ordered a bike stand asking for it not to be delivered until after I returned from holiday. It was delivered as I needed, fantastic product and I'm happy to now be a customer and will use them for all my biking needed :o)
Excellent service,ordered Fri arrived Tues.Bike was at least £80 cheaper than other websites,price-wise good solid bike had to part assemble but even a no hoper like me managed it,also good to know there just an email or phone call away,pity can only rate 5 stars.
Nice bike for the price what I paid. very reliable and nearly whole cycle was assembled the only thing was not adjusted was gear which I have paid Halfords to get the gear adjusted which I didn't expected other then that it's good bike and I would recommend to any one.
I'd like to thank the Rutland Cycling team for helping with the purchase of my Rockhopper and accessories. I thought it worthwhile to request all accessories be fitted before delivery - I would have had a great time fitting the trip computer and child seat myself! Thanks again, worth speaking to them for any of your cycling purchases.
I have not had a bicycle since 1981 and was not entirely sure what I wanted. The staff were incredibly helpful and knowledgeable and I felt very confident in my purchase. They tracked the item for me after purchase and gave me an exact delivery day and provided excellent after care service. I thoroughly recommend!
I have ordered a few things from Rutland Cycling over the years. Not regular but spread apart enough to be confident about the consistent service and value for money. As everyone does, I typically shop around the usual suspects and sometimes Rutland are not always the cheapest. However, I have felt dupped a couple of times when ordering some stuff from others which does not include what I was expected i.e. "marketed / sold slightly differently to be slightly cheaper. Never had any trouble with Rutland Cycling. Fast turnaround, everything arrives as expected and always of good quality. Would recommend to anyone.
Some Club members mentioned on our Yahoo, site about the maintenance stands that they were using. Some where too expensive, for just single bike work. But this one listed as a Raleigh one. Was looking good value. When it arrived so soon, I thought that I'd been sent a Manfrotto Tripod, it was so good and solid. To enable me to work on my Moulton bikes, I have made an adaptor, the threads through the frame at around the centre of balance, so making the bike very easy to work on.
Bought a bike online. They took the money and then a few says later said that they didn't have any of in stock. Easy mistake to make I suppose....... Anyway, I chose another bike while on the phone to them (of the same price) which they then charged me again for. I've now been calling for just under a week to try and get a refund but no one ever picks up. To add insult to injury they left out a couple of bits of the bike when sending it so I'm going to have to buy them too.