If you are a blind consumer and thus too ignorant and stupid to read and understand terms and conditions, Ryanair is terrible.
However, if you do read the tiny letters you know exactly what you can bring on board and what not. You will also know your rights as a customer.
1. Ryanair has credit card and handling fees. Still, if you book in advance the tickets are about 200 euros cheaper sometimes. 30 euros max should see you to your location. If you're not smart enough to plan ahead or use the cheap ryanair bus service, it's your own fault.
2. GREAT leg room. I am 195 centimers and thus taller than the average traveller. If your spine is not crooked and you were taught how to properly sit in a seat, there's about 10 cm of leg room still open for use if you're my height.
3. Their modern fleet has nicer interior than most of the premium airlines. I for one will no longer be travelling with SN brussels airlines, Virgin, Thomas Cook, Transavia or Lufthansa. They all have old planes which make me fear for my own life everytime I board them. Lufthansa by the way, is nearly never on time. With ryanair, I usually arrive 10 minutes ahead.
Ryanair is a great airline, but some people are just not smart enough and complain afterwards about mistakes which are their own fault... Alass, society is full of morons.
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