Vi har lige været med ryan air til Kreta og retur. Bortset fra en booking side der er en smule svær at overskue, har vi ikke noget negativt at skrive. Afgang fra Billund præcis, og ankomst på Kreta 15 minutter før planlagt. Samme historie på hjemturen. Gør det gerne igen. Sørg dog for at læse det hele på booking siden, så undgår i overraskelser.
We are Scots but live in Oz. We booked online from Edinburgh and received our tickets by email.
Ryanair know that tourists do not carry printers with them.
On arriving at checkin we were told that we should have a PRINTED ticket.
Naturally being travelers we didn't have a printed ticket.
We were told it would cost (not sure but I think it was) 20 pounds extra each to get a printed ticket.
Being a Scot I got a bit heated and said you have to be "b l o o dy kidding". I was told that if I continued to swear I would be arrested and not allowed on the flight.
I kissed the young guys feet and was allowed on the flight.
The flight from Edinburgh to Barcelona was amazing with drunken young female Weegies swearing so badly we were wondering if we had taken a wrong turn to a Billy Connolly concert.
I think the Rynair flight from Turnhouse to Girona (about 70 km from Barcelona) was probably the biggest con we have ever had in 20 years of travelling around the world.
I can't really remember but I think the original price on the internet was something like 47 pounds each in 2010 which was terrific.
They added on a percentage because we booked with a credit card (doesn't everybody?). They naturally added extra for baggage. We knew about this charge but of course Rynair have already worked out that international (sheep) travellers are allowed 25 kilos but they only allow 15 kilos before excess baggage charges kick in. Godnose how much they charge excess but you can be sure they are going to tell you it was in THE SMALL PRINT.
We were so upset about our treatment from Ryanair and the checkin experience that there is no way we would EVER use that company again.
Even if it cost three times the price going with another airline we wouldn't give Rynair the satisfaction of allowing airline authorities to legally allow Ryanair to get away with sharp practice which makes second hand car dealers and real estate agents look like monks.
... well apart from free cancellation, none really! no choice but to accept the change as hotel already booked, all arrangements at your destination already completed. no discount offered on the price of the flights as alternative airport was farther away which means additional transfer expenses, a real inconvenience. PROS: cheaper than competitors, so far on time flights CONS: stressful boarding experience as you have to muscle your way through to be able to get at least 2 seats together, it won't matter if you're in front of the queue unless you pay extra "priority boarding", charges if paying for flights using credit card, phone charges for calling customer services. this company's vision is no doubt maximising profit as all the comforts can now only be obtained by paying extra. "cheap but definitely not cheerful".
Vi er en familie på 6, 4 voksne og 2 børn på 2½ år der rejste for første gang med Ryan air til Malaga. Første bekymring var da vi skulle printe vores Bording pass ud. Der er mange faldgrupper hvis man ikke passer på. Da vi står i gaten inden vi skal op i flyveren får vi afvide af personalet, at vi skal stille os i Priority rækken, for ellers var hun bange for at vi ikke kom til at sidde sammen. Men vi havde jo reserveret pladser. Men hun turde ikke garantere at de ikke var taget når vi kom ombord. Vi kom da også til at sidde sammen med 1 dreng hver imellem os, men hvor er det bare øv at have betalt ekstra for reservering, de penge kunne jeg jo så godt have sparet. Flyveturen til Malaga var rigtig fin. Søde hjælpsomme stewardesser. Under turen blev vi gjort opmæksom på hvilke lande og områder vi fløj over. Vi ankom faktisk før tid i Malaga.. så helt perfekt. Hjemturen blev dog en dyr affære. Igen i gaten inden vi skal op i flyveren får jeg afvide at min håndbagage er for bred men oplyser at den er ikke bredere ind da vi rejste herned. De har en kuffertslisk som man kan måle om håndbagagen er for bred og den kunne ikke komme ned. Han trækker mig til side og oplyser mig at jeg skal betale 60 € hvis jeg vil have den med. Jeg spørger om jeg ikke lige kan flytte lidt om på tøjet men det siger han at der ikke er tid til, til trods for at der stadig er mange i køen. Så jeg må bøje mig og betale 60 € for at få min håndbagage igennem. Da vi så kommer op i flyveren står vi med samme problem igen, at vores reserveret pladser er taget. Fly personalet oplyser mig igen, at fordi vi har 2 børn med på over 2 år, skal vi sidde samlet og finder en ny række til os. Det er jo helt fint men igen møg ærgeligt at have betalt ekstra for reserveret pladser. Vi fløj til tiden og endnu engang blev vi mødt af søde smilende personale. Du får hvad du betaler for ved at flyve med Ryan air..at blive fragtet fra A til B på en positiv måde, men når det så er sagt så er der meget bondefangeri med i pakken. Alt i alt har jeg faktisk betalt 1400 kr for noget jeg godt kunne have sparet istedet for.
I had no choice but to fly Ryanair to Malta as it is the only Airline flying there out of to Dublin despite promising myself NEVER AGAIN having been on the receiving end of their rudeness and money grabbing intolerance before. However I thought things might have improved but not so. One thing baffles me still...why on earth is there no baggage allowance for infants? Surely they are the people who need it most i.e bottles, wipes, nappies, toys. ...wouldn't you think they would realise by now that people need their stuff , books, glasses, purses, tissues and other odds and ends Actually it seriously slows down boarding because truth is we all open the bags and root around until we find what we need before stowing then in the overhead bins. Seems daft to me....!! Cheaper price ticket does not make up for the grief and aggrivation and woe betide you if you get anything wrong...you will be fleeced and hung out to dry.
Vi har rejst med Ryanair for første gang ,alt var vellykket.Vi gør det gerne igen. Vi fløj før tiden ,kom hjem før tiden. God ben plads,venligt personale . Enkelt, billigt ressourse besparende. Flot klaret
Jeg har endnu ikke været ude at flyve med RyanAir endnu, men hvis den oplevelse jeg foreløbig har haft med udskrivning af boarding pass kommer til at karakterisere turen, frygter jeg det værste. For det første er det noget af et mareridt at komme igennem proceduren ved udskrivning af boarding pass og man skal være mere end almindelig vågen for at undgå at komme til at betale for noget man ikke har brug for. Dernæst kan man ikke udskrive boarding pass for hjemturen, hvis hjemrejsen er senere end 15 dage fra udrejsedatoen. Her er man så nødt til at finde et sted på destinationen der vil/kan stille en computer og ikke mindst en printer til rådighed, så man kan udskrive boarding pass. Lykkes dette ikke er man ilde stedt og skal formentlig betale rigtigt meget for at få udskrevet et boarding pass i lufthavnen. Mit forslag om at bruge en elektronisk udgave er ikke en mulighed, har jeg fået at vide. Jeg synes det lugter af dårlig service og forsøg på at udnytte alle smuthuller for at trække penge ud af folk.
I had a reservation with Ryan for 5 people. When i tried to print my boarding passes the day before departure, the computer laacked a bit , but I got through all the pages, filling out names and passport numbers. After filling out all the pages, I ended up with a paper, I thought was right for check in. When i checked in the next day, I was charged 5 times 75 Euro, all togheter 375 Euros for one reservation for a family.. The boarding pass i printet in advance, wasn´t right, and I had to pay this evil amount, because of Ryan airs inappropriate computersystems. By the way, it took 1/2 a minute and 5 sheets of paper for the office to print the boarding passes.
Da vi skulle fra Palma til Paris. Prøvet vi flere gange dagen før uden held at tjekke ind på deres side, og få bordingpas. Men af en eller anden grund kunne jeg det ikke, kunne ikke komme i kontakt med dem, bliver der efter nød til at tage ud i lufthavn sammen med min kærste og bliver opgravet 140 euro for en billet jeg havde købt, bag efter finde de ud af at jeg har 500 gram for meget, selv om min kæreste har 1000 gram for lidt, så er vi nød til at flytte rundt på ting. Det er første og sidste gang jeg rejser med dem. Ud over dette så var flytte mere end 2 timer forsinket og vi fik først besked om dette 5 min efter flyet skulle været afgået. Personalet virker meget stresset og i meget dårligt humør. sikker pga dårlig arbejdes forhold.
Trying to change the name on two flights costs £110 each way (and that's to do it yourself online). It's pure profiteering and immoral. Then their website wouldn't allow us to do it due to a fault (I presume) so had to ring up their premium rate number and got hung up on multiple times by people in Hungary after being in a queue more than 10 minutes each time. Then they wanted £160 each way to do it over the phone because their WEBSITE DIDN'T WORK. Emails to their CEO and head of customer service have been ignored for more than a month! Terrible doesn't start to cover it. I will never ever use Ryanair again if I have anything to do with future holiday plans, no matter how cheap they are. It's false economy.
Awful! Never ever will I fly with Ryanair again. Let me tell you the story.. me and my family were flying to spain last month; me, my sister, my brother, mother, and 2 little sisters. So on our way there, they didn't pick on anyone else but my sister. She was wearing a scarf. They made her put her bag in the measuring scale, which we wouldn't mind; being a rule and all however the thing that got us was why her and only her? why not anyone else? the rest of our family? My mum was let through, as well as everyone else, but she went back to help out my sister who was confused about what to do. They wouldn't let my mum help her. why? We finally got to the aeroplane after being made to throw the little ones' baby food and nappies. They were about to fly. They weren't going to wait. We got into the flight. After hours looking for a seat, we finally sat. 0/10 is what I would rate ryanair based on comfortability. The good thing was though that we reached our destination really fast however my objection is on the fact that while landing, the pilot turned off the engine a few times. That, we all thought, was a very dangerous way to land. Then on the way back from Spain we went through the worst experience ever! We were in the line waiting to step into the aeroplane. In front of us we saw an Asian being kicked out and sent back to the entrance to pay for a bag that although was tiny, didn't fit in the measuring scale. Meanwhile, everyone else was being sent through joyfully. Next was a mixed race woman who had a backpack as a bag, she was sent to the side without even having her bag measured! We were all so confused. Then another Asian was stopped. and another, and another - no-one white, whatsoever. Our turn came. My sisters bag was measured first, it wouldn't fit. we were all shoved to the side. we fixed my sisters bag having to throw away someones gift. We were trying to get the rest of our bags weighed in order to go aboard however they wouldn't listen to us, they were ignoring us. they wouldn't let us weigh the other bags until everyone was long gone into the flight. Finally, they allowed us to weigh them. Thankfully all our bags fit in the box. we rushed to the aeroplane to see that they were about to fly. We were seconds away from missing our flight, again.
Jeg rejser ofte og for mig er det nemt og hurtigt at købe en billig billet hos Ryan air. Jeg ved hvad jeg køber og betaler for, og synes det er nemt at snuppe en hurtig tur til f.eks Stansted, Budapest, Barcelona eller en af de andre steder Ryan air flyver til. Der er intet luksus over Ryan air, men til prisen er jeg ganske udemærket tilfreds.
Hej trustpilot jeg har rejst med ryanair ca. 20 gange. Flyet har maks været 10 minutter forsinket, så det er ikke meget bedre. Man får hvad man betaler for, så hvis man ikke har behov for, at have en kuffert med betaler man ikke for det. Flyene er ikke perfekte(små sæder og lidt plads), men det kan man godt leve med når rejserne altid er billige.
Jeg håber snart, at Ryan air får billige rejser til USA, det ville være rart.
Hi, I would like to share with you my most recent experience with Ryanair. It was poor to say the least.
We were a party of 9 made of up of small children and adults flying out to Tenerife. For the outbound journey we encountered 2 critical problems.
First, one of the elderly passengers (my mother-in-law) was too ill to travel on the day. I had informed Ryanair of this several days in advance and they reassured me that this was fine. However, during the check in process we had to pay an extra £120 to check in 4 pieces of luggage. Apparently, 1 of the baggage allowance was in my mother-in-law's name and cannot be transferred. Solving this issue added an extra hour to the check-in process.
As a result we were late getting to the gate and had missed the priority boarding deadline. We boarded the aircraft only to find that some of our seats were taken. These has been reserved already, but flight attendants proceeded to seat us in empty seats - there weren't many. As a family we had intended to sit together, but due to the confusion onboard the aircraft this was not possible. I could not believe that the cabin crew was so rude. They were annoyed that we weren't seated before take-off. They didn't care that our seats were taken by other passengers. They wanted everyone sat down!
I can only thank my lucky stars that the inbound journey was with another airline. That experience was far more pleasant.
Post my holiday, I wrote into Ryanair to obtain a refund for the £120 baggage allowance. Unsurprisingly, they were unwilling to go through with this. They were very unreasonable. As for me and my family, I will never be using Ryanair ever again. Once was enough.
From the start to finish Ryanair seem to do their best to make you jump through hoops in order to make every extra Euro they can from you. Buying the flight took no less than four attempts to avoid the additional extras. But it was only until I got my receipt did I realise I hadn't opted out of using their own exchange rate rather than the rate offered by my bank costing me an extra £45!
The cost of luggage is insane pushing you to use smaller hand luggage which Ryanair have a weight limit on so you end up compromising your holiday so Ryanair can line their pockets further.
We were flying back from Greece with our two kids and wanted to ensure we sat together so had to buy their premium seats but this means nothing in an airport that doesn't support the different queues.
As soon as you get on the plane you realise you are a third class citizen. The seats are better on the London underground. Ryanair have removed seat pockets to speed up the turn around time, probably why our seats stank of vomit. Also makes you wonder if they spend the time to do the required number of safety checks at each airport.
Throughout the flight were asked to buy scratch cards. Seriously, come on!!
A small can of beer costs £5 and whilst that is to be expected I suppose given the cost of everything else on this so called budget flight they had run out of all drinks and hot food and could only offer hot chocolate and biscuits. This was at midnight after we had been delayed an hour so the majority of the people on the plane were really hungry and rightly were really upset.
To cap it off, upon landing in the UK at the equivalent of 3am Geek time we were all shaken by a loud siren announcing the fact that Ryanair had successfully landed another on time flight. We were late by an hour.
To put the cost of this budget flight into perspective we (two adults, two kids) flew out with another low cost airline (who I'm no great fan of but do a better job) and this cost us £440. The flight back to the UK with Ryanair was over £1100.
Ryanair made everything from buying to flying painful.
Ryanair è l'unica società che chiede ai propri clienti di tenere il trolley sotto i piedi perchè i loro scompartimenti dedicati sono insufficienti. Non facilita ne economicamente ne praticamente sul sito internet la modifica di una prenotazione quando si tratta di TOGLIERE qualche opzione ma solo per AGGIUNGERE. Credo sia anche questo illegale, il cliente ne ha diritto, entro certi termini.
Jeg fløj med RyanAir hvor jeg havde min cykel med. Den er forholdsvis dyr, så jeg tegnede en forsikring på den. Da jeg fandt ud af at den var blevet beskadet, har jeg ville henvende mig til dem, men de har ikke vendt tilbage på nogle af mine henvendelser. oveni det vil mit forsikringsselskab ikke dække skaden, hvis jeg ikke kan få en rapport fra RyanAir. Så lige nu står jeg med et hjulsæt til min cykel, til 20.000 som jeg ikke kan bruge, og ikke kan få erstatning for, selvom jeg har forsikret dem, både hvis mit forsikringsselskab og hos RyanAir, fordi jeg ikke bliver besvaret af RyanAir ..