From the start to finish Ryanair seem to do their best to make you jump through hoops in order to make every extra Euro they can from you. Buying the flight took no less than four attempts to avoid the additional extras. But it was only until I got my receipt did I realise I hadn't opted out of using their own exchange rate rather than the rate offered by my bank costing me an extra £45!
The cost of luggage is insane pushing you to use smaller hand luggage which Ryanair have a weight limit on so you end up compromising your holiday so Ryanair can line their pockets further.
We were flying back from Greece with our two kids and wanted to ensure we sat together so had to buy their premium seats but this means nothing in an airport that doesn't support the different queues.
As soon as you get on the plane you realise you are a third class citizen. The seats are better on the London underground. Ryanair have removed seat pockets to speed up the turn around time, probably why our seats stank of vomit. Also makes you wonder if they spend the time to do the required number of safety checks at each airport.
Throughout the flight were asked to buy scratch cards. Seriously, come on!!
A small can of beer costs £5 and whilst that is to be expected I suppose given the cost of everything else on this so called budget flight they had run out of all drinks and hot food and could only offer hot chocolate and biscuits. This was at midnight after we had been delayed an hour so the majority of the people on the plane were really hungry and rightly were really upset.
To cap it off, upon landing in the UK at the equivalent of 3am Geek time we were all shaken by a loud siren announcing the fact that Ryanair had successfully landed another on time flight. We were late by an hour.
To put the cost of this budget flight into perspective we (two adults, two kids) flew out with another low cost airline (who I'm no great fan of but do a better job) and this cost us £440. The flight back to the UK with Ryanair was over £1100.
Ryanair made everything from buying to flying painful.
Ryanair è l'unica società che chiede ai propri clienti di tenere il trolley sotto i piedi perchè i loro scompartimenti dedicati sono insufficienti. Non facilita ne economicamente ne praticamente sul sito internet la modifica di una prenotazione quando si tratta di TOGLIERE qualche opzione ma solo per AGGIUNGERE. Credo sia anche questo illegale, il cliente ne ha diritto, entro certi termini.
Jeg fløj med RyanAir hvor jeg havde min cykel med. Den er forholdsvis dyr, så jeg tegnede en forsikring på den. Da jeg fandt ud af at den var blevet beskadet, har jeg ville henvende mig til dem, men de har ikke vendt tilbage på nogle af mine henvendelser. oveni det vil mit forsikringsselskab ikke dække skaden, hvis jeg ikke kan få en rapport fra RyanAir. Så lige nu står jeg med et hjulsæt til min cykel, til 20.000 som jeg ikke kan bruge, og ikke kan få erstatning for, selvom jeg har forsikret dem, både hvis mit forsikringsselskab og hos RyanAir, fordi jeg ikke bliver besvaret af RyanAir ..
Da vi bestilte rejse med Ryanair fra Billund til Edinburgh tilkøbte vi sms besked, reserverede sæder, web check-in, og to indskrevne kufferter. Der kom så en elektronisk kvittering hvor alle disse tilkøb var nævnt. Da vi skulle hjem fra Edinburgh viste det sig, at kufferterne kun var betalt for på udturen. Alle andre tilkøb var gældende for begge veje, og der stod ikke noget på bekræftelsen om, at denne ene ting ikke gjalt begge veje. Det kostede os så 210 pund at få de to kufferter med hjem. Det er efter min opfattelse bondefangeri, der da også bekræftes af de mange betalingsautomater ved check in til at betale de ekstra afgifter for bagagen.
Me and a friend were traveling from Ibiza to Stansted at 4pm. A week earlier I got an email stating the flight was changed to 2pm! Ok the morning of my flight I got an email saying online check in is mandadory and you need to print out your boarding pass. As I was on holiday I couldn't print it out, so tried to check in online was so difficult to I finally gave up. When we arrived at the airport we discover the flight is actually at 4pm not 2pm as the email said.! We were told it's 70 euros to check in as we didn't do it online. I went to the Ryan air office to speak to someone about it. I have never experienced a more rude response to our questions. I was just trying to tell them they never told us there was a 70 euros fine, and we just going home from holiday and are low on money. I paid the fine and was walking back to the checking counter when I mentioned to a person staying by how shocking the service was. The man behind the counter ran up to us said that we were so rude that he is not letting us on the flight! I went to check in they refused to let me on the flight!! I had bought my ticket paid this ridiculous fine and after all that theyre not letting me check in!!! Tell me how do you have the power or right to treat a paying customer like that!!! I went back to the counter begging on my hands and knees, Please please just let me on the flight! We just want to go home! How can you strand two girls like that. We paid for our tickets and check in. It got to the point where both of us were crying! Eventually they let us on the flight, with the snark remark "I hope you two behave yourself". Let me just ask, in what world are you allowed to treat customers like that? How dare you make me beg and cry just to get on the flight I paid for? Ryan Air was the worst experience of my life!!!
After flying with Ryanair for the first time, my family and I had a horrible experience. On the way to our holiday destination, our flight took off, only for the passengers to then be told that there was no refreshments on board, no drinks, no food and no water! Baring in mind you are only allowed to take one bottle of drink on board. A family member we were travelling with, has a health problem, where he has to drink water every hour to keep hydrated or can have seizures. The whole family was then put on edge for the 4 hour flight, worrying. I then complained to Ryanair about this, and 2 months on have heard nothing. They are obviously too big a company to care about the welfare of their customers. We shall never fly with Ryanair again.
El avión llegó a su destino, pero aún desconozco como. Muy económico pero luego te engañan incluyendo tasas que inicialmente no te cuentan. Incluso por 1 cm. que te pases en el equipaje de mano te facturan los 40 euros. Las azafatas por lo general suelen ser amables, pero hay alguna a la que recomendaría desayunar All-Bran de Kellogg's.
Det var første gang vi fløj med Ryanair vi fløj fra Billund til Budapest. Deres hjemmeside der man skal printe og check ind er totalt bruger forvirrende. Jeg tror ikke, at ældre folk med mindre erfaring med computer kan check ind . Og når man lægger total prisen sammen er det slet ikke billigt. Det svarer til, at man handler ind i Netto til billige priser men skal betale 300kr for, at låne indkøbsvognen. Men det værste var når vi skulle hjem vi havde købt en metal figur som var 80cm høj, men kun 10 cm i diameter vægt 1,7 kg, den var for stor til vores baggage vi viste, at skulle betale ekstra. PRISEN BLEV 34000HUF DET ER CA 1000 DANSKE KR FOR 1,7KG DET SYNES JEG ER TYVERI . Det var første og sidste gang jeg fløj med Ryanair. Håkan Nilsson København
I was expecting some bad things from RyanAir but our flight left early and arrived early in both Spain and returning to England. The flight was comfortable and it as I mentioned it was fast. The prices for the Drinks ect are a little steep but I do not blame them since the flights themselves are so cheap. I will definitely fly with RyanAir again as they are cheap and get you there fast with least hassle!
At købe billetter og se prisen stige hver gang man tilføje den mindste ting - såsom bagage, booking af sæde mm. - er virkelig en prøvelse for tålmodigheden (og pengepungen). Informationsniveauet på hjemmesiden og brugervenligheden er tæt på at være det dårligste, jeg har oplevet, og man fristes til at tro, at det er bevidst for at skjule alle de ekstra omkostninger, der langsomt tilføjes ens rejsebooking. Derfor er det også med bange anelser, at vi mødte op i Sturup lufthavnen i Malmö. Men når først billeterne var købt og betalt gik resten som en leg. Jeg har sjældent oplevet så elegant en intjekning; der gik ikke mange minutter fra onboardingen startede til alle sad på deres pladser og flyet var i luften - imponerende. Samme oplevelse var det at lande i Pisa; flyet havde knap nok sat hjulene på landingsbanen før vi var taxi'et hen til en gate og blev lukket ud. Knap ti minutter efter stod vi med al vores bagage og kunne gå i gang med at opleve Italien. Hjemturen var lige så smooth. Når hjemmeside og prisstruktur bliver lige så elegant som selve rejsen, er der topkarakterer til RyanAir.
I booked with Ryan air to go from East Midlands to gerona Spain. I was wary about using them from heading horror stories about extra payments. I read the conditions. Weighed my baggage and off we went. Granted check in was rough but after a while they opened more desks. We travelled with 2 children aged 2 and 7. We paid for priority boarding (a must in my eyes if you are with small children) when called to the gate we only waited 10 mins then straight on the plane. They loaded up quickly, non of this messing about I've had with other companies. The words I would use is that they're slick. We landed 25 mins early and not even 5 mins to wait for our bags. In a nut shell. Read read read their terms. Expect what it is, its a budget air line. If you book with out imagining first class travel when its very cheap and you can't go wrong.
...mit ordentlcih gepäck sind manch andere von denen man es auf den ersten blick gar nicht denkt (z.b. Lufthansa) oftmals konkurrenzfähig und im service um längen voraus! aber man weiß ja im vorfeld vorauf man sich einlässt ;)
Not that cheap, when you need to pay all extras! Besides this there is no service, noone will help you with anything!!! So think about this, when something goes wrong. Rather pay 100 Dollars more, than choose ryanair!!
Excess baggage charges seem to be the priority! Although my bag was well within the weight limit, i was asked to reorganis the bag so it would fit the Ryanair handbag cage. ...But even more was revealed in the employment tribunal as the staff member stated that Ryanair set a target of £1000 per month for each passenger handling member of staff to collect from excess baggage. She had even collected £7000 over an 8 day Christmas period, which just goes to show the amount of pressure the ground staff are under – not only making sure people get to the plane on time but also extracting money from them for any luggage which goes in the hold. http://www.itfglobal.org/campaigns/conditions.cfm
Fløj fra Billund til Stansted og retur. Hurtigt og effektivt og mere skulle jeg ikke bruge. De fløj rettidigt, og både Check In og boarding fungerede perfekt. Ingen problemer med baggage eller andre ting.
Men nej det er ikke ret spændende. Komforten er ikke den bedste, medmindre man reserverer pladser på forhånd, og personalet snakkede konstant for at sælge alt deres skrammel.
Skal man fra A til B hurtigt og effektivt, så er Ryanair fint til prisen. er man nybegynder og gerne vil have noget specielt ud af en flyvetur så skal man nok ikke vælge dem.