Ryanair reviews

well

well wellwwlwlwlwlwlwllwlw

Jean-Yves Tillier and Nichlas Larsen found this review useful

Great prices

Please try and do something about baggage prices though, I find this a major problem having to weigh everthing before going on holiday.

Nichlas Larsen found this review useful

The worst airline ever!

Except from being quite regularly on time (what they do not forget to remind you after a landing with loud sounds), Ryanair is the worst airline I have ever flown with.
I stopped using them since they charged me £35 for a hand luggage that they said was 2cm too high.
They try to take money out of you everywhere. You cannot even consider trying to sleep during a 2h flight: you are interrupted all the time with merchandises (drinks/food, duty free, lottery tickets, train tickets...).
You will soon be charged for using their toilets, as their CEO suggested once.
Avoid it!

Jean-Yves Tillier and Emanuele Daloiso-Rotunno found this review useful

Poor poor & poor

I would never fly with ryanair again

Avoid Ryanair if you can!

Overcharges for everything except the basic price of the flight. Best thing I can say is that they are good timekeepers.

impossible to contact

they need an email service, phone service is to expensive and we are now in 2012!!

Just as you would expect

Get 'em on, cram 'em in, sell 'em overpriced food, get 'em off...
Just what you would expect from a budget airline... but clean plane, staff were attentive to those who required it (one let me off 10 cents for a Coke) and couldn't argue with the price.

Jean-Yves Tillier found this review useful

total skanks

made me pay 60 euros to print a new boarding pass after my one fell out of my pocket on the bus to the airport. 10 euros ok, 20 is even just about bearable, but 60 is just rape! Thieving irish scum!! They should be banned from operating in the UK!

Jean-Yves Tillier, Emanuele Daloiso-Rotunno and Rene Petersen found this review useful

better than expected

i was dreading my flight with ryan air to bremen, after reading reviews, but to be honest i was really suprised and happy with the airline, i didnt find them to be rip offs or rude, the cabin staff were friendly and the on board service was no different to any other airline ive travelled with, plus we landed 30mins earlier so thats always a bonus, i like ryan air and would travel again no probs

Nichlas Larsen found this review useful

Awful

shitey poo poo

Jean-Yves Tillier found this review useful

So bad...just rude and making money from every angle!

Customer service is not a priority at Ryanair. Making as much money as physically possible is the aim! This means customer service is at the bottom of the pile!! Easyjet are a much better alternative!

Jean-Yves Tillier and Emanuele Daloiso-Rotunno found this review useful

they just want your money

I fly with Ryanair twice a year unfortunately - have to, as no other airline flies between my destinations.
It's a dreadfull experience every time.
They charge you for everything they possibly can - the add-ons sometimes costing you more then the ticket itself. Traveling without luggage and self-checking online? They still charge you!!!!!
And you'd think it's at least cheap - well it's not.
Avoid it at all cost!

Jean-Yves Tillier found this review useful

Navneændring koster kassen!

Efter vores booking af seks personer, opdagede vi, at et af passagernes navne var forkert registreret. Vi ved ikke, om det er vores fejl eller systemets fejl, men det viste sig at man kan ændre det på hjemmesiden, så det prøvede vi selvfølgelig.

Men det koster over 900 danske kroner for at ændre et sølle navn på en passager!? Vi prøvede at ringe til kundeservice, men der fik vi en eller anden uforskammet type i røret, som var ligeglad og ikke til at tale med. Jeg spurgte, hvem jeg kunne klage til, og så fik jeg et faxnummer! I 2012 !?

Jeg gruer mig til selve rejsen. Vi vil aldrig booke hos Ryan Air igen!

great service

An outstanding service at reasonable prices and it always gets me to my destination in good time. Would highly recommend

Nichlas Larsen found this review useful

Grab yourself a life, fly by another airline.

I seem to have an unusual predilection of seeking to land closer to my intended destination. I also prefer to choose my seat at check in, rather than enter a 100M sprint to the aircraft steps. I sometimes wonder if the phrase '10 degrees _ positive rate of climb; gear up' is ever actually used on the flight deck ?

Jean-Yves Tillier found this review useful

You are just a number!.

This company has no time for the individual customer. You can book a flight at a time suitable for you, pay for it and then they change the time.
You can pay a premium for reserving seats, six months later you find they have sold the seats (at the premium) to someone else. Complain (and you have to to get a refund) and they will refund the premium as "a gesture of good will) never mind you didn't get the service you paid for.
Press them for an explanation and they say it's a "one off system error".
Six months later when it happens again, they say it's " a system error that extended" ?? We are not the only ones. It appears they double book and the first flier to check in gets the seat/s. You have to spend a long time on the 0844 number to complain. Or if you post a letter the response is a "no reply" email. They have it sewn up. .... You are just another number.

Get what you pay for...

My experience is that things are laid down, baggage size and weight, check in etc. This is budget flying, people who expect more should pay for the service and fly with other companies. For me, if you want cheap transportation without any frills then you won't get better...

Nichlas Larsen found this review useful

Cramped journeys and niggling hastle over luggage

The flights may be cheap and punctual but certainly not pleasant. Every little item has to be forced into a small cabin case regardless. Ground staff rude and unhelpful. Once travelled with crowd of drunken rugby fans whom staff continued to serve drinks to - we all wanted to get off!

ripoff merchants.

refused a disabled person a refund when he was taken ill and unable to travel.
No heart No consideration for anyone but themselves.

Jean-Yves Tillier found this review useful

Never again

Ryanair what a joke only travelled with them once bought newspapers at the airport in a carrier bag from newsagents stopped at doors as we had too many bags !!!! I said we have bought these here and the man said throw the bag away and carry them on board I would rather swim than travel with them again as the whole experience was dispiriting

Jean-Yves Tillier found this review useful

Rip off merchants, charged me 100 pound to change name on flight

Rip off merchants, charged me 100 pound to change name on flight

Jean-Yves Tillier found this review useful

beware all the added prices.

Ryan air seem to be stuck on the concept of low headline prices but every chance taken to rip people off on cumpulsory add ons. why not just quote competitive inclusive prices from the start

Jean-Yves Tillier found this review useful

Much improvement required

Appalling company, unclean aircraft with every hidden cost you could think of.

Never again.

Treated like cattle- or perhaps lambs to the slaughter would be closer.

This is the airline, remember, who suggested charging for the toilet, or removing seats and having passengers stand up!

Jean-Yves Tillier found this review useful

a eviter si possible !

A eviter si possible.
tres mauvaise qualite du site de booking en ligne de maniere a faire payer les clients plus que du.

Jean-Yves Tillier found this review useful

Ryanair let all expats down withdrawing sevice from Alicante

No more flights from Alicante to Gatwick just greed with this company because they would not comply with Spanish safety rules

bunch of over zealous crooks

they have miraculous aircraft that can carry the previously impossible until money is produced!!! passengers are treated like cattle. I have personal experience of this!!!!!!!!!

Never ever again ryan air

Total rip off airline. No exceptions made policy. Only in it for the money.

Easyjet is a similar 'bus' company however still have my sympathy since they treat their customers at least as human beings.

Jean-Yves Tillier found this review useful

Too much hassle

Used them regularly in the beginning (about 10 years ago now). It was a cheap way to get around and the hassle was outweight by the price.
By now the flights are usually not much cheaper than elsewhere, but the hassle gets more and more. Can't be bothered anymore, I'd rather pay a bit more and have the "luxury" of knowing my seat beforehand and not having to pay extra for luggage, booking or anything else...

You get what you pay for... not really... you pay a lot and get next to nothing.

Excellent value

As long as you follow all of the rules (and there are many and they are watched closely), this is an excellent airline that has extremely reasonable rates. We flew from Dublin to Glasgow and then to London and back to Dublin. All of the flights were on time and it was a huge plane, I thought it would only be a regional jet.

Nichlas Larsen found this review useful

Mis-sold travel insurance

When we needed to make a claim it was almost impossible to contact the company, or to get them to acknowledge receipt. They then twisted the small print to suit themselves.

It is like being in a market hall - every minute they are trying to sell you something

Ryanair ought to stick to flying paying passengers to their purchased destinations not trying to sell scratchcards, inferior unwanted goods etc. Be honest and upfront and don't try to hide additional charges and try their hardest to catch you. Their stastistics about on-time arrival percentages are quite frankly doctored - they either lie about or mis-state late arrival times ( even when not always their fault!) . One recent example of a flight I was meeting ( 22nd June) was that it had not even arrived at the departure airport in West Ireland before the scheduled landing time of its' onward flight to Bristol - yet the passengers got the fanfare for another on-time/early arrival.

Poor customer relation

The pleasure of purchasing cheaper ticket evaporated when I faced very poor customer relation that Ryanair showed when I had a difficult situation of missed flight [due to Ryanair;s fault of not having enough staff at checking desks during peak holiday period]. I was forced to pay very high cost of alternative flight as my holidays were booked at the other end.

Cheap but not great service and added extras

great for cheap flights when no other options available. I dont like that at every step during the booking process optional extras are always included and you have to unselect them, then they offer all others such as cara and hotels etc before you get to the final booking pages. There's always an additional booking fee so it always ends up more expensive than first thought. Plus you get the service you pay for and everything else costs.

Ingen respekt for deres kunder.

Det er ufatteligt besværligt at bestille billetter og printe sine boarding kort. Det virker idiotisk og gammeldages. Det er mangel på respekt for kunderne at man bruger timevis på noget der normalt kan gøres på minutter. Det er sidste gang jeg flyver med dem. Mine discount valg bliver easy jet og norwegian.

Great cheap flights but beware of the charges

I fly regularly and choose these cheap flights but just make sure that you don't go over the allowance otherwise you will be stung. Always good flights it's just the extras that turn these into expensive flights.

Checked my 2 sons and their bags in for their flight, but stopped them boarding as they were delayed in security. They then watched while their bags were found and removed from the plane!

Checked my 2 sons and their bags in for their flight, but stopped them boarding as they were delayed by a 15 minute search in security (which failled to find any problem) even though the flight doors were still open and staff moving on and off the plane. They then watched for 10 minutes while their bags were found in the planes luggage and removed from the plane and were still stopped from boarding! Subsequent problems ensued but Ryanair failed to respond or show any help or reply to numerous e mails and phone calls.

Different rules for diferent airports !

When travelling from EMA to Malaga I was told by a member of Ryan air that I could take a duty free bag on board. On returning from Malaga I was told that I couldn't. I was also charged 50 euros for an over sized bag.....fair dos I paid up but 25% of the luggage was much bigger than mine which I have written to Ryanair about. In the reply I was given all the rules and regulations about an oversized bag which I wasn't challenging and therefore totally unnecessary. So I still haven't had a explanation as to why the other people with oversized bags weren't stopped.I am still waiting for an explanation which I guess when it comes will be a load of 'hot air' like the first letter.
As the the duty free bags I was told that they are doing trials but advised that duty free bags should still be put in the cabin luggage. The Ryanair staff at EMA evidently haven't been tol dof this.

Flyers champions

Used Ryanair on hundreds of occassions always on time and always rock bottom pricing, 4 adults Birmingham to Dublin Saturday return, £.40p + £10 card charge how can you knock this?

Nichlas Larsen found this review useful

realy rude staff

i would always avoid ryan air as much as i can i find they have the most misserable staff i have ever met in the airport specialy stanstead i would sooner walk than go with ryan air , and other people have agreed with me