I got tired looking at the rusty fittings holding up our clothes line. Found S3i on Google and was easily able to identify stainless steel versions of the items I required. The ends of the clothes line now looking much better. Delivery was very fast but a shame I had to pay £4.96 for something which would have cost less than £1 with Royal Mail.
My order went very smoothly and my query regarding delivery was handled promptly by a real person.
I made a mistake on my order and have been told to send the wrong item back with no quibbles.
A good company that clearly offers a personal service.
The web site was clear to move through and I was able to order just what I wanted. I changed my mind on one item the next day and they altered it for me when I considered it late to alter. They kept me informed of an item that was due in a couple of days and dispatched my goods before I thought they would. Having now looked on their web site at what they sell I shall definitely be using them again for further projects. Top notch service thank you.
The balcony wire balustrade system is a really good alternative to wood rails or glass panels - your have 'see through visuals' without the maintenance, especially with glass. Couldn't be easier to install. I will be using more of the system on my future projects.
Bought a stainless steel handrail. Package was damaged by driver. He dropped it on the ground so it got scratchet and sharp at the end. Had to clean and make good myself. Couldnt wait for replacement. Had to use it. Looks good now. Not perfect. Should pack it better next time
Erecting a balustrade on my deck was not something I wanted to do (I hate DIY! ) . We had decided on stainless steel cabling. S3i website beat everyone else hands down (including local businesses that I rang) with clear information plus videos. Calls to the company provided me with further helpful advice and I put an order in at 2pm. 9.30am next morning cables and kit arrived. Wow! Only complaint was this meant I had to instal the cables : ) Installation was really straightforward - exactly as I'd been advised. A stylish result with a high quality product has us very pleased indeed. Genuinely, could not be happier.
Good website, clear layout, great range of products. Put through my order and was informed that customer service would be in touch to confirm shipping charges. Never heard back, until an email asking to rate the experience!
A clear and easy to use website; messy ones put me off and have me looking elsewhere. Rang up for advice and it was friendly and helpful. Prices were better than I could find anywhere else by some margin. Quick delivery of order with courier meeting a pre-arranged time.
Not a lot I can say about the eye bolts, except they where what I needed they fitted perfectly and got to us on time. Great thanks.
I ordered angle brackets, but had forgotten to order the right fittings / screws with it.
Called them and they promised to send them without extra delivery charges. Good service.
An excellent on line ordering facility. Quoted prices competitive
Order delivery was better than expected and I particularly liked the tracking system and exact estimation of the delivery time
Very high quality products and I am delighted
I will certainly use the S3i group again when required
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