No nonsense, clear advice on equipment etc. A wide selection of goods at reasonable prices and all delivered within a week. Just what this novice traveller ordered :)
I was pleased to find the neck wallet at you very attractive price and ordered it. Your delivery was very quick and on receipt I was delighted with the quality of the wallet. I will certainly find this useful on my flights and travel on holidays
I bought a mosquito net for my daughter to use on her volunteering trip to Kenya in June. The choice of products was good and the pictures and explanations on the website were very helpful. Having placed the order, the communication and updates were timley and the delivery went ahead with out a hitch.
An excellent first time purchase experience and I shall certainly be back.
Having received only part of my order, I emailed the company, and immediately without any questions or hesitation got sent the second part, with next day delivery to arrive just in time for my trip. This was excellent customer service.
I got all that I needed for my trip to Borneo. The information / advice sheets were really useful allowing purchases to be made as an informed decision.
Items arrived superfast even with Standard Delivery (free). I will certainly be coming back to kit out for future trips.
Great shoes - fit like a glove will be very good for our extended holiday in Australia and New Zealand. SafariQuip are trying to get a pair for my husband in his shoe size. Good quick fast service. Try them.
Placed my order online on Saturday and thought I had selected next-day delivery but I noticed on Monday morning when I got the the shipping confirmation email that it went through as standard shipping instead. I was leaving for my trip on the Wednesday so I knew that I wouldn't get my order in time.
Based on my past experience with other companies I didn't hold out much hope of getting anything other than "tough luck" but contacted them anyway. Christine was more than helpful - she said the post hadn't been collected yet and sent a PayPal request for the extra shipping cost and sent it out first-class. Delivered on Tuesday and on my flight on Wednesday!
Speedy delivery. Great contact from SafariQuip to confirm order and continued contact to keep me posted on tracking my package. When goods arrived they were very well packed and instructions were included. Very good experience, would definitely recommend them and use them again in the future.
This was the only Webb site I found with the size of walking boot I needed. Having placed my order the service was very quick and efficient & I received the goods within 2 days.
Ordered a sunhat which arrived the following day, item was packaged appropiately but the colour was not to my liking (no fault of the seller).
I returned the sunhat which the seller recieved the next day and the refund was also actioned on the same day, extremely happy with the service and SafariQuip is now a permanent addition to my Favourties bar.
I also spoke to a lady at the company to confirm that I was sending the item and also when it was received, cannot fault the call i any way
I found the company to be very helpful and pacient. Mt delivery was prompt and every effort was made to assist me with some other items. I am more than happy to use their service.
The goods were delivered quickly. However, I sent an email asking if there was a returns label. Disappointingly, I didn't get any reply. I returned 2 items today under my own steam.r
reliable. Happy customer. Highly recommended.
I've contacted Safariquip for advice and ordered from them. The response to the request for product advice was quick, honest and explained clearly what I needed for my trip. Ordering was easy - it's a very good website - and delivery was efficient. They stock a good range of products to with clear information on each.
I can recommend Safariquip without reservation.
I was most satisfied with the purchase from SafariQuip. For a start they actually stocked what I was looking for, whereas I had been disappointed looking elsewhere (like via Google) and they posted the goods promptly, with a clear invoice, as well as informing me by email. There was a slight hiccup regarding the postage, but apologies were instant and sincere, and extremely courteous, and everything sorted in record time.
My net got delivered to Guildford and the lady's safety kit was delivered to me. Good job they were not urgent. Follow up fine and would use SafQuip again
Having spent years grappling with vacuum bags, which don't last many trips before leaking, I saw a friend using Eagle Creek bags and how neat they looked.
I ordered a 3-pack and one double pack, which is excellent for an overnight stop.
My clothes stay neatly folded, and the bags are easy to pack.
Order failed to arrive but the service from SafariQuip was excellent. They contacted the local Post Office sorting Office with the tracking number. Having seen that the parcel was supposed to have been picked up and delivered, which it was not, they sent me a replacement. Very good customer relations and service.
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