Safelincs reviews

Safelincs reviews

Excellent
9.5
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About

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Review by confirmed purchaser

Arrived when then said would recommend

Smoke alarms important in home this has 10yr guarantee & you can't take batteries out, just the one we wanted.
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Review by confirmed purchaser

Excellent Service

Telephoned with a query and they were very helpful. Order also arrived when they said it would. No hassle with them. Great!!
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Review by confirmed purchaser

Quality You Can Trust

We purchased some Fire Exit Signs & Photoluminescent Self Adhesive Floor Disc Markers a year ago. We have just recently repeated our order again. The quality of the products are great. A highly recommendable company!
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Review by confirmed purchaser

Excellent Service of a well made, top class safety box

Ordered for the safe keeping of personal papers. The safety box was as described, and really well made, so much so that it was a lot heavier than I had expected, but that is no way a fault. It arrived promptly by courier and was well packaged so that no damage whatsoever was caused. Ideal for our needs. I would recommend Safelincs for their service and the high standards of the "goods ".
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Review by confirmed purchaser

Proud Company wins my vote!

I am very impressed by Safelincs. I couldn't find anything about my shopping experience to be critical of. On the contrary, the speed of dispatch and delivery, the style, standard and content of documentation merit praise. As a former standards and quality assurance manager of a well-known international company, what I see is a justifiably proud Company aiming for perfection and, to the extent of its exposure visible to me as a customer they are achieving it.
I congratulate them on their performance.
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Review by confirmed purchaser

quick Delivery

Delivered quickly with no fuss, no problems encountered, would recomend.
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Review by confirmed purchaser

Great Service

Needed a part asap. Ordered, sent, received! Excellent service.
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Review by confirmed purchaser

Excellent Service

The product arrived in good condition the next day, we were pleased with the quality of the product and have since made additional purchases
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Review by confirmed purchaser

Truly safe.....

Excellent service. Fireproof box Phoenix FS0351K - free delivery arrived next day as guaranteed. Rather difficult to open at first - had to hold the key in unlocked position and really tugged the lid - but fitted the bill for all my documents.
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Review by confirmed purchaser

Excellent service and very quick delivery - thank you

Very easy to order, arrived the next day - excellent service!
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Review by confirmed purchaser

Excellent service.

Delivered promptly. Product exactly as described. Easy to fit. I especially like the LED flashing every 30-40 secs to confirm working and battery o:k.
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Review by confirmed purchaser

Fast, efficient, friendly and informative

I have used this company several times to complete satisfaction. I would not hesitate to use them in the future.
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Review by confirmed purchaser

Brilliant offer on CO2 detector

Very neat and compact CO2 meter. With the Towpath reader offer, excellent value for money and hard to resist. Added encouragement to fit what is a necessary warning on a narrow boat fitted with a wood-burning stove.
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Review by confirmed purchaser

Have used this firm for a few year's, never had a problem with them.

I have had several fire protection products from safelincs,they get a very good all around from me.
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Review by confirmed purchaser

Safe and secure

A fast, well-packaged delivery. Thanks and well done!
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Review by confirmed purchaser

Helpful staff and prompt delivery service

Following online purchase safelincs contacted me to confirmed my requirements and provided helpful support and advice
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Review by confirmed purchaser

Good

I asked a question via the e-mail link, unfortunately I didn't get a response as quickly as I needed, so I telephoned. The lady who answered was polite, efficient, and could answer the question with no problems. As a result I proceeded to complete the purchase on-line. The package was well packed and arrived the following day. The items work well. Then someone answered my question via e-mail. If I were to suggest one thing, it would be to speed up the rate at which e-mails get answered, if that had been the case I would have given you 5 stars.
Safelincs

Reply from Safelincs

Dear Mr Troughton
Thank you very much for your review. I had your case analysed by our customer care team, as your feedback naturally worried us. We pride ourselves after all for our superb customer care.
You enquired on Wednesday the 26th of March through our 'email our specialist' on the product page and unfortunately only received an answer by Monday the 31st which is of course far too late. The reason for this was an error in our routing of this type of query which occurred over a period of three days and which was fixed by the 29th. Apologies for your experience which clearly fell short of our aim of rapid replies.
We offer our customers access to our product specialists per email or phone on top of a general customer care contact. Site visitors can also instantly chat with our staff through a messaging system. Each staff has their own dedicated telephone number and email address, so any communication can be carried out in a personal way.
Thank you for your kind feedback with regards to our staff and our shipping.
Best Regards

Harry Dewick-Eisele, MD,

If you wish to contact me directly, my number is 01507 462517
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Review by confirmed purchaser

Delivered on time and good quality products.

Easy to use web site and good products.
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Review by confirmed purchaser

Excellent service

A superb web site which was easy to navigate, I found the product I needed ordered it and received it 48 hours later . The instructions were excellent and even a silver surfer turned novice diyer was able to install it with ease.
I would recommend without hesitation.
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Review by confirmed purchaser

Did what they said at a competetive price.

Competitive and prompt

Fire Safety Solutions

Exclusive Warranties

We offer 5 year warranties on all our essential fire safety products as standard.

Best Price Guarantee

We wont be beaten on price and if you find the same product cheaper on another UK website we will match it.

Certified Professionalism

We have achieved numerous professional certifications including ISO9001, BAFE, Investors In People and CHAS.

Free Replacement After Fire Guarantee

Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.

Corporate Memberships

Proud to work with leading industrial bodies such as Fire Industry Association, British Fire Consortium and the British Institute of Facilities Management.

Manufacturers Partner Of Choice

We have developed partnerships with leading fire safety manufacturers including Kidde, Ei Electronics, Geofire, Ringtail and Britannia Fire.

About Safelincs

Safelincs is the UK’s most progressive and customer focused fire safety provider offering over 3500 products and services in the UK, Ireland, Germany, France, Italy and the USA.

Visit Safelincs

Contact Us

Call us on: 0800 612 6537
We live here: Unit 1 Farlesthorpe Road
LN13 9PS Alford
United Kingdom

Category

Safelincs is ranked 4 out of 10 in the category Fire & Gas Safety

Safelincs is ranked 6 out of 24 in the category

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