SalonSkincare reviews

SalonSkincare reviews

Good
8.1
from 0 - 10
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Dont admit their items are faulty

I showed pictures of the item and explained the faults..they said I must of got mixed up by buying from ssomewhere else and their items can't be faulty. .they are not very nice to deal with..I put a post on Facebook and they removed it..we should all put out complaints on facebook so they know how many of us are not happy!
If your items are not faulty then everything will be ok.
also after you reply to their email they then ignore you so you have no choice to resolve the problem and have to keep faulty item and lose your money!
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Review by confirmed purchaser

item lost and little support

I had ordered several items for Christmas for my son's girlfriend who was only with us until 27th December. The courier lost the items but nobody informed us. I spent time and effort chasing this up, and had to keep contacting both the couriers and salonskincare. In the ned the gift did not arrive and my email was not responded too. I have not yet received a refund and am totally disgusted with the service. I will not be using this site again and I suggest you dont use it either.
Linda found this review useful
SalonSkincare

Reply from SalonSkincare

We are really sorry your order was lost by the courier. You where fully and promptly refunded the moment the office re-opened after the holidays. Your order was dispatched on the 16th, had you let us know before Christmas Eve that the order had not turned up then we could have arranged for re-delivery.
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Review by confirmed purchaser

Well Priced and Delivered quick

Recently purchased some perfume for Christmas and had a great experience using SalonSkincare, the prices was the cheapest and delivery was fast, I will certainly recommend you to interested parties.
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Review by confirmed purchaser

Easy website, good tracking info, delivered on time.

Really pleased with my two purchases although we haven't tried them yet as they are Christmas presents. The first package arrived on time, and the second came early which was great for xmas, really pleased with contents which came in lovely make up bags and packaged really well, would definitely use again.
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Review by confirmed purchaser

Excellent promt service, already recommended

Order arrived promptly. Only criticism if you can call it that is the packaging was rather large and uneccesary. A jiffy envelope would have been more sufficed. Otherwise, very happy and recommend you already.
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Review by confirmed purchaser

excellent

My products arrived fast. i am happy with the service.
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Review by confirmed purchaser

Very poor rude customer service at all levels

Good products, fair prices, very poor rude customer service at all levels
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Review by confirmed purchaser

brilliant

excellent service and products
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Review by confirmed purchaser

Fantastic heated rollers!

I've had many heated rollers over the years. My hairdresser uses these and I'm really pleased with them. Plenty of large ones and the big plastic clips hold them in place firmly. The box is rather large to take on holiday but I'll do my best to fit them in my luggage!
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Review by confirmed purchaser

Slow Delivery

Unimpressed, Ironically asked to post a review and still waiting for the order to be delivered despite paying for priority delivery and the order being despatched on 27/11/13.
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Review by confirmed purchaser

Excellent service - goods delivered quickly - very happy

Very happy with the service from start to finish. Very pleased.
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Review by confirmed purchaser

Great deals on top products

Use this company if you buy beauty products online
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Review by confirmed purchaser

great timely service, will use again

received earlier than expaect in good order
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Review by confirmed purchaser

Does not deliver on commitments, doesn't value customers.

You don't deliver on time even when priority service has been paid for, and no apology or acknowledgement. I would only ever consider using this traumatic service as a last resort in the future
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Review by confirmed purchaser

Excellent service and product

I will definately use Salon Skincare again the service I have recieved has been excellent, admin were superb and really quick to inform me of an issue with my order and really quick answers to my emails, the delivery was super quick, 4 days in total from order to delivery, and this included a one day hold up because of my error with the order, the order was packed very well also
All in all an excellent service and the product was great too, would definately use and reccomend your company again
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Review by confirmed purchaser

Not a whiff of discontent here!

Found what I was looking for, good price. Ordered one day, received the next. Who can complain about that sort of service?
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Terrible experience even worse customer service. Do not order from them!!

I ordered a double wax pot just before setting off to Aus for 3 weeks I came home to find it had not been delivered. So I contacted the website, I literally couldn't have been nicer about it saying that I wasn't in a hurry as it was a Christmas gift. Then I received a patronizing horrible message back saying that according to their records it had been delivered and there's nothing they can do.
So I mailed back saying it definitely hadn't been delivered and that I didn't appreciate the reply. Then I got a poor attempt at an apology along with a copy of someone's signatures saying it was delivered (probably the postmans) and another blunt message saying there's basically nothing they can do as I took so long to message them. Absolute JOKE of a company. Con artists do not waste your money,
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Review by confirmed purchaser

reliable service with great product choice

Salon Skincare is one of the few places to stock MDFormulations which is a range of skin care products that really work for me. I rely on Salon Skincare to send out my products to me and they always do this with speed and reliability.
Brilliant
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Review by confirmed purchaser

First rate!

Excellent service, courteous delivery who made more than one attempt to reach me.
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Review by confirmed purchaser

Very prompt delivery and great price

Great products at a very good price and very prompt delivery

About SalonSkincare

About SalonSkincare

Your convenient store for salon-quality skincare, haircare & nail products from all the top famous beauty-salon brands. Great deals on cleansers, toners, moisturisers, exfoliators, masks, suncare, tanning lotions, make-up and other cosmetics for women and men.

Visit SalonSkincare

Contact information

We live here: Unit A3, 17 Heron Road
BT3 9LE Belfast
United Kingdom

Category

SalonSkincare is ranked 45 out of 68 in the category Beauty and Wellness

SalonSkincare is ranked 34 out of 63 in the category

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