Samuel Windsor reviews

Samuel Windsor reviews

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5.6
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I will not be going back

I bought 2 pairs of shoes in 2013. They arrived in a timely manner and I was initially pleased wityh my purchases. However, within the space of about 6 months and coming into the winter months, I noticed that both pairs were developing a white colour - almost like scuff marks, across the insteps and outsides. Shoe polish would not correct this as within a short period of time, the marking was back again. I eventually concluded that water was seeping into the leather and causing this. Indeed, one sole had actually developed a hole and cracking. I did send an e-mail to Samuel Windsor but received no response. I could forgive them if things had simply gone wrong in the manufacturing process such as a leather defect or something, but to not respond to an e-mail is something else.
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Great Prices!

I recently went for a pair of classic brogues as they weren't too flashy like so many brogues. I wear shoes all day and am on my feet for a large amount of time considering my profession (musician) so it is important that my feet are comfortable. They were, and I would highly recommend these to other people.

Looking forward to new catalogues from the company in the future
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Disappointing and unreliable

Half the things I ordered were not sent and advised as discontinued albeit still on the website. Same postage was charged and customer service were rude and unhelpful. Never again.
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Consistently good

Excellent online offers on quality shoes and clothes. Easy to deal with, very responsive and quick delivery.
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Shoes and Shirts

This company has provided excellent products and excellent service including a swift returns and replacement service. Real value for money.

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Samuel Windsor Details

About this company

Handmade genuine leather shoes, men's trousers, suits, shirts, ties and accessories from Samuel Windsor. Huge savings with outstanding customer service.

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