What a joke - they won't give us our money!!!
Santander have been a rubbish bank for as long as I can remember. We have moved country and closed our bank account on 30th Jan 2012. They are completely incompetent and sent a cheque for the final amount to our old address in the UK, even though we gave them all our new details. It is now Mar12, 2012 and they still have not repaid our money. We have a phone bill of over $600. We have complained to the ombudsman, who has contacted Santander - still no joy. If they were an ordinary person, we could accuse them of theft! I have given them 1 star, only because this won't let me give them no stars.