Santander has amazing online banking, unified across all of their services, i can access both credit cards, my bank account savings etc all from one page. Brilliant.
Plus no pin sentry or other crappy devices, they just text your phone with a code on new payments.... brilliant. for people complaining, if banks didnt do something to prevent fraud (which is growing all the time) they would pass those costs onto you! so its better to have a small non offensive payment protection rather then increased banking costs.
Also at most i have to wait 5 minutes to pay in cheques etc, but i could always use to ample deposit machines in my branch in Guildford.
Also, when i have called them it has been instant through to the other side, and I opened up a business account with them after a 30 minute one on one chat.
Also there zero credit card is amazing... i go between UK and Germany a lot, and i can use that without incurring fees.
All in all nothing but positives for the company, and the people at Guildford branch are friendly. (They did refuse giving me a mortgage however, so had to go with another bank!) but meh, small fry.
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