Applied online for a business bank account with these jerks, did not need an overdraft or anything, just a simple account. Had 10k in cash ready to deposit so we could purchase the stock to start up. They state they will get back to you within 5 days with a decision. So after 10 days with no reply I phoned them to see where they were, -"you have to email as it was an online application and they will get back to you", Hmmm... so 2 days later I got the usual automated "thanks for your enquirey, we will get back to you within 48 hours" WTF! Anyway they never did reply, so after waiting around an hour on the phone, finally spoke to a human who assured me the application was aproved and should be open with a week. To cut short 3 weeks later and after much chasing them, they declined the application with no reason. Not even an apology. So almost 5 weeks to get to this decision and completley screwed my business before I even started. AVOID!!!!!!!