Do not value long-term customers!
found useful by 3 people
I have been with Santander/Abbey National since 1986. My mortgage, savings etc are with them. They have no issues with the way I conduct my accounts. In November last year, they would not let me take out a reduced interest mortgage, despite the fact that such products were available. They would not give me an explanation and were rude, stating that there was nothing they could do. Avoid!!!!