Santrex internet Services reviewed by

Norfolk, US

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Stay away from Santrex

This is one of the worst hosting provider you will ever find. They start out looking okay, but it doesn't take long before you begin to regret every moment with them. Many times I was not even able to access my products because either the servers they were on were so overloaded that they could not handle anymore, or they were under DDOS attacks constantly. My products seemed to be down more than up. Working with support became a chore, as they would fix the issue and usually within a short period the same thing happens again. I finally just gave up with them. It may seem like a great deal saving a few bucks, but the headaches you will have far outweigh their good. I've tried quite a few of their products to truly give them a chance (3 VPS in separate countries and Webhosting) and none were good.

I spent over a year with them trying to give them the benefit of the doubt. I chalked things up to the VPS's or hosting being in another country, but then I was seeing that other hosting providers weren't having the same issues. I also thought once they moved to a new data center in the UK (Where they are located) that that service should be top notch, so I bought it. How wrong I was. It started out really good, but it wasn't long before they had over sold the server my VPS was on and it crawled. It would take 5 minutes to ssh into it and when you did get on it, there was little you could do. The VPS wasn't even running anything, 1 Static Web Page. After working with support they finally offered to move me to another node. This just wasn't an option, as once they oversell that I'll be moving everything again.

Also they have a strict no refund policy, so when you do find out you can't handle them, they aren't going to refund unused money back. They will give you a credit to use on another poor service they offer. Spend the extra money and find a good hosting provider.
    Comment (?)