Site is good but I was a bit annoyed with shipping. I placed my order on a Saturday selecting 2-day FEDEX freight. The order took almost 10 days to ship. I tried tracking it using the email and the link said the number was invalid. My order arrived almost two weeks later, UPS. No apology email, no shipping delayed email or new shipping information was ever sent. If I were a more aggressive shopper I would probably have clamored for a shipping refund. As it is, I would probably only order from here if it was a special wine I could not find anywhere else.
They had what I wanted and they shipped as agreed ! I will order from them again .
You never know what you are going to get by ordering on line. I ordered my friends favorite wines for Christmas presents, they had every wine I wanted, and sent in a timely manner. I will use them again. :-)
First time buy. Great selection with competitive pricing for those who like to shop around. Kept me abreast of the order and arrived by the date I had specified. As I said simple without any surprises.
I found on the web that Saratoga Wine Exchange stocks one of my favorite wines that is difficult to get locally. I placed an order for a case and it was delivered quickly and pacakaged very well. The price and the shipping were both reasonable considering the weight of the wine. Will definitely deal with them in the future!
i am very dissappointed i never got my package and now have to deal with fed x which will take months. never again/
The website is easy to navigate and the selections and prices are great. Shipping cost to NYC was very reasonable and came in one day. I will definitely shop here again.
It never fails that you always carry the wines that I can never find in my local wineshops. Turley wines are very hard to get. The restaurants buy it all up before it ever hits the shelves . Ordering is easy and the wines are shipped in a timely manner. Only took a few days to get my order. Thanks.
I searched the internet for a specific Bordeaux and Saratoga had it at the best price.
I ordered it on Tuesday and it was delivered on Friday. No fuss, no muss!!!!!!
I am a first time user and I will definitely go back.
It was all handled reliably and professionally.
SW has a great selection adn decent pricing-this is my first experience with them but since I do a lot of buying of wine over the net, I have a pretty good handle on the process. I am concered about shippping though-my order went in on 1. and I have had not updates or seen my product since then.
I was trying to find a legitimate source that ships to Pennsylvania and finally found one at saratogawine.com I've tried ordering wine online but a lot of the sites I ran into didn't ship to PA. But was extremely happy to find saratogawine.com and order some Fulkerson's Red Zepplin Red Wine... The stuff is extremely good!!!
FedEx's tracking was difficult. My shipment got called back due to concerns about freezing, but the FedEx website said it had been delivered. Probably Saratoga or FedEx should have let me know, but when I contacted Saratoga they were very helpful.
Saratoga Wine Exchange is a fabulous find. They have a great selection of wine at very competitive prices and wonderful customer service. If you have to call, you always speak to a person (no machines) - and everyone is helpful and courteous. Glad we found them.
While on vacation, my wife enjoyed this bottle of wine with an unforgettable dinner. I was pleased Saratoga Wines had it in stick and was able to ship it relatively quickly. The bottles came well packed and were exactly what I was looking for. I would use them again.
Every part of the purchase was handled in a friendly and professional manner. The wine was packed carefully, shipped immediately and enjoyed the same night I received it ! On top of all that, I feel, no, I KNOW I got the best price around. THANK YOU. I will soon go from a newly satisfied customer, to a REPEAT customer !
The website is great and I love the port, but when I ordered two-day express shipping to get it by Christmas, the website should have told me that meant "it'll get there when it gets there (i.e. in three weeks)." When I called to inquire, though, they were very nice and refunded my express shipping.
Saratoga is first rate. Easier shopping with them than buying locally.
Ordered wine as a Christmas gift and did not get in time for Christmas as promised. I ordered 10 days before Christmas. Upon emailing them, they stated they had upgraded my shipping to arrive on Christmas Eve. Unfortunately, they did not as it was shipped ground and did not arrive until December 27. Very disappointed as his was a Christmas gift that unfortunately did not get to be enjoyed over the holidays. Most likely will not use this website again.
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