I ship with many stores. My understanding was that the shipment would go though UPS. My shipment address was a UPS facility, Hold on delivery. You shipped Fedex. If I would have know this, I would have shipped to a Fedex/Kinkos. I am surprised no on on your end realized the mistake. It created a big hassle for me.
Was looking for some interesting sparkling wines. Saratoga has a very good selection. I ended up with a mixed case of sparkling Riesling Sekt from Lingenfelder and Clairette de Die from the northern Rhone. Prices were good. Good notes on each wine. I asked for a specific shipping schedule and Saratoga delivered as requested.