Savapoint reviews

Savapoint reviews

Low
4.8
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
8 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brilliant Service, fast delivery and cheaper than competitors.

I've never used savapoint before, but I am now glad I did. Not only did my product code arrived via email quickly and fast, the price is also outstanding.

I will highly recommend savapoint.

Will definitely buy from them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Probably my very worst online shopping experience!!

Saverpoint took my money for a product they obviously knew was not available and are now rattling on about a refund that may take 14 working days. Totally unacceptable. Horrible attitude. They seem to think they have a right to borrow my money!!
Disgraceful. Have reported to Trading Standards. Mis-selling - advertising products that do not exist.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Terrible service, non-receipt of goods and non-refund of money

I ordered something on the internet at the beginning of December 2012 only to find out (after calling them and finally getting through) that they did not have it in stock. I had paid by credit card on the website.
They cancelled my order and confirmed that I would be refunded.
Over a month after the initial transaction, I STILL have not received my refund.
My credit card company are now raising a dispute notice. I will also be going to trading standards.
The customer service is absolutely terrible, they are very indifferent and do not tell you what is going on. You have to get it out of them but that is hard as you only get a standard automated response and no reply to your case. The phone lines are always engaged too.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Cowboys

Took my money. Took so long to deliver the product I tried to cancel the order. They still delivered it. I sent it back but they claim never to have received the retuen so won't give me my money back.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

NO PRODUCT SENT/ NO REFUND GIVEN

ordered 1xdiscrete cd/dvd storage case from these people on the 1/4/11 order id 12717/010411/88

never received it just told to call
emailed and emailed to no avail just ignored
took my money, no refund, were only talking a of few quid but
this is day light robbery. how dare savapoint just ignore me
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Do not use!! Time wasters

I ordered Norton Antivirus (3 PC version) on 10/01/12 with a 3-5 day delivery time. After two weeks of no reply to emails i called and was rudely informed that it it had just come in and would be dispatched the following day. I asked to cancel the order and the man said 'so you want me to get out of my chair and walk to the warehouse just to cancel your order’ the order finally arrived on 28/01/12 and they have sent a version for a single PC.
Save yourself time and money by not using this unprofessional and unorganised website. I will never use them again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Items Not In Stock When Ordered But Payment Taken & Difficult To Obtain Refund

After several attempts at telephoning, eventually contact was made.
I was told the item was out of stock apparently at the time the order was made and they claimed that an e mail was sent to me even though I have received several e mails since that time and have never in several years had a problem receiving e mails from that account.

They stated they were unable to make a refund because of a problem with Paypal and I would have to raise a dispute with Paypal before a refund could be made. When I said I would arrange a chargeback on my credit card they did not want me to do this. Magically, I contacted Visa and received a Paypal refund.

Moral – (1) Just because software is listed available on Savapoint’s website this does not mean it is available but payment will be taken anayway & (2) if you have a problem with a refund on your credit/debit card simply contact your credit/debit card company and raise a dispute.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Not very good.

Awful, their free gifts are tacky and in many circumstances don't work.

Is Savapoint your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Savapoint Details

About this company

Software, PC Hardware and Accessories, Home Electronics at Low, Discount Prices!

Visit Savapoint

Category

Savapoint is ranked 61 out of 66 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.