Save on Laptops reviews

Save on Laptops reviews

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Great service

Purchased a MSI GS70 Stealth notebook after much research about what and where to buy it. Firstly, SaveOnLaptops came in with the best price and seemed to have a generally good feedback compared to other retailers. The delivery options were quite varied depending on how fast you want it delivered but as it was I paid the Within 2 Working Days option and it turned up as promised . There are also a range of good extended warranty options available as well and are worth considering when buying. Would not hesitate to order from them again.
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Couldn't have been a worse buying experience

I TRIED TO ORDER AN MSI GT70 Dominator Pro Laptop from http://www.saveonlaptops.co.uk/ Placed my order on April the 12th, two days later got an email saying there was a problem with the order. Phoned up and they just required that I scan my Visa card and send them a jpeg of it for security reasons. Sent a jpg file, they couldn’t open it; I had to paste it into a word document. Had to phone again to see if everything was OK as they didn’t bother to call back.
After this was told everything was fine and the order would be sent out for Saturday the 19th, I paid £24 for the delivery. On the 17th got another email saying that the order has been cancelled because the warehouse couldn’t find my laptop. They said a refund would be issued, I haven’t received a penny back, and have to take it to my bank and solicitor. Sending this warning to anyone else considering ordering from this company.
If they had processed this faster I could of ordered elsewhere, now it's easter
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Super-fast delivery, very competitive price.

I was looking at a high-end gaming laptop on the SaveOnLaptops website. I had a couple of queries about it, and it was so nice to be able to call up and very quickly get to talk to a human being - and one who had the information at hand to help me. So that was a good start.

I ordered, and it arrived days before I even expected it to. Great service, no fuss, exceptionally competitive prices. I would definitely buy from them again. Hell, I went to them in the first place because a mate of mine had a similar experience.
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Great product, decent price, quick delivery and brilliant customer service.

Over email and phone, the staff at saveonlaptops.co.uk were all friendly, helpful and responded really quickly to any questions. Laptop was ordered Wednesday at midday, arrived the next day at about 10am. Will definitely use again. Cheers!
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Excellent value, fantastic service

I'm very pleased with saveonlaptops.co.uk. The delivery was bang on time, and a stream of emails kept me up to date with the order. Their prices are appreciably below the competition, AND they pay their taxes to HMRC without any fancy avoidance schemes, unlike a certain well-known website. All in all, a great service, which I highly recommend.
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well done

fast, efficient,good tracking-first class transaction+great bargain!
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Superb Range, Price and Delivery Service

As a retired IT professional, I am often asked by groups and individuals to recommend laptops. I have used saveonlaptops twice now and on both occasions they had a wide range of PCs at the most competitive prices. The delivery was quoted as 5 days, but on both occasions was about 3 days. The delivery to my nearest shop, about 1 mile away, works superbly. I don't have to wait in all day for delivery - just pop up there at my convenience. Overall 5* rating.
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Good Service at a fair Price.

My order arrived promptly. Everything was as it should, be nothing missing. Delivery charge was reasonable and fair. Good tracking information provided with good communication all round.
I would buy from this Company again and have no hesitation in recommending them.
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Pretty Good Experience

Found their service easy to use and pretty much as stated. The only niggles I would have are paying carriage on a mid priced ultrabook and a charge for using my credit card.
Having said that, even with those charges, they were still the cheapest supplier for the spec of Lenovo u330t which I wanted, so can't complain!
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Top Notch

The whole process from ordering to receiving my laptop was very painless and thoroughly professional.
I would recommend them to anyone
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Very fast delivery

Very prompt delivery, got the delivery within 24 hours. The product is exactly as expected. Good experience.
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Pleasant purchase

My old laptop crashed and I wanted a new one which would be affordable and would allow me some light gaming as well as good overall performance. since my budget was not huge, I was very happy to get this deal. The laptop price was lower here than either on official site or the Amazon pages. So that was nice.

it arrived within 2 days ( I did purchase the additional delivery!) through DPD, and I was able to track it online as well as receive smses throughout, which was nice as I didn't have to stalk my own front door for the delivery man.

The only reason that I give it 4 stars rather than 5 is that it took an unusually long time for my credit card details to go through. (failed a couple of times, but finally succeeded in the end.)

Overall, I am quite happy with my purchase.
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Great service

Computer arrived spot on the time I was given. Would certainly buy from them again.
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I bought a notebook and everything arrived as agreed. I recommend this website!

I bought a MSI GS70 STEALTH notebook and everything arrived as agreed. I recommend this website!
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Brilliant service and high quality products

I would definitely recommend this company, they have great deals on laptops and provide high quality service. My item was dispatched really fast and all my enquiries were dealt with promptly. The staff were very helpful and polite. I am really happy with my purchase.
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Excellent service

Very prompt processing and delivery, good value, very straightforward to deal with
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Outstanding

Ordered my Lenovo G510 laptop after 5pm, it was delivered free, the next day before 2pm. I could track the delivery all the way, and even got a email specifying the 1 hour timeslot when it would be delivered. Very happy with the purchase, did a lot of research on prices, and this was the best price. Overall very happy, would definitely use again.
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Very easy transaction

No problems. Verified my credit card and shipped the order. Arrived on time. A very straightforward purchase.
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Speedy - but not quite right

Even though I did not pay extra for speedy delivery - the laptop arrived the next working day.
Unfortunately, it was not the laptop I had ordered - the Intel i3 processor was not correct and the laptop I received had an inferior processor.I emailed the sales and returns department but the emails were returned as their inbox was not accepting emails. I also emailed the sales and returns department of Box.co.uk (the parent company) - same result - my emails were bounced back. I used their online form to contact them (both at saveonlaptops and Box) - but when I hit submit I got no message to suggest that my contact form had been accepted.

I was now much more frustrated by their attempts to avoid dealing with me than I was by the delivery of the wrong product, and was going down the small-claims and county-court route to seek redress. However, one of my online contacts must have got through as I got a response from them to raise a returns RMA.

Based on my lack of ability to contact them before, I decided against trying to return the laptop - I had no confidence that they could handle a return and I doubt that I would see it or a refund again.

The delivery is great - but their after sales service stinks. They would be a thousand times more successful if they had a reasonable after-sales service.

SaveOnLaptops Details

About this company

SaveOnLaptops.co.uk is a web site dedicated to the sale of Laptop products in the UK. The home of Laptop Bargains.

Visit Save on Laptops

Contact information

Call us on: 0121 202 0050
We live here: First Avenue, Minworth
B76 1BA Birmingham
United Kingdom

Category

Save on Laptops is ranked 35 out of 89 in the category

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