Purchased a MSI GS70 Stealth notebook after much research about what and where to buy it. Firstly, SaveOnLaptops came in with the best price and seemed to have a generally good feedback compared to other retailers. The delivery options were quite varied depending on how fast you want it delivered but as it was I paid the Within 2 Working Days option and it turned up as promised . There are also a range of good extended warranty options available as well and are worth considering when buying. Would not hesitate to order from them again.
I TRIED TO ORDER AN MSI GT70 Dominator Pro Laptop from http://www.saveonlaptops.co.uk/ Placed my order on April the 12th, two days later got an email saying there was a problem with the order. Phoned up and they just required that I scan my Visa card and send them a jpeg of it for security reasons. Sent a jpg file, they couldn’t open it; I had to paste it into a word document. Had to phone again to see if everything was OK as they didn’t bother to call back. After this was told everything was fine and the order would be sent out for Saturday the 19th, I paid £24 for the delivery. On the 17th got another email saying that the order has been cancelled because the warehouse couldn’t find my laptop. They said a refund would be issued, I haven’t received a penny back, and have to take it to my bank and solicitor. Sending this warning to anyone else considering ordering from this company. If they had processed this faster I could of ordered elsewhere, now it's easter
I was looking at a high-end gaming laptop on the SaveOnLaptops website. I had a couple of queries about it, and it was so nice to be able to call up and very quickly get to talk to a human being - and one who had the information at hand to help me. So that was a good start.
I ordered, and it arrived days before I even expected it to. Great service, no fuss, exceptionally competitive prices. I would definitely buy from them again. Hell, I went to them in the first place because a mate of mine had a similar experience.
Over email and phone, the staff at saveonlaptops.co.uk were all friendly, helpful and responded really quickly to any questions. Laptop was ordered Wednesday at midday, arrived the next day at about 10am. Will definitely use again. Cheers!
I'm very pleased with saveonlaptops.co.uk. The delivery was bang on time, and a stream of emails kept me up to date with the order. Their prices are appreciably below the competition, AND they pay their taxes to HMRC without any fancy avoidance schemes, unlike a certain well-known website. All in all, a great service, which I highly recommend.
As a retired IT professional, I am often asked by groups and individuals to recommend laptops. I have used saveonlaptops twice now and on both occasions they had a wide range of PCs at the most competitive prices. The delivery was quoted as 5 days, but on both occasions was about 3 days. The delivery to my nearest shop, about 1 mile away, works superbly. I don't have to wait in all day for delivery - just pop up there at my convenience. Overall 5* rating.
My order arrived promptly. Everything was as it should, be nothing missing. Delivery charge was reasonable and fair. Good tracking information provided with good communication all round. I would buy from this Company again and have no hesitation in recommending them.
Found their service easy to use and pretty much as stated. The only niggles I would have are paying carriage on a mid priced ultrabook and a charge for using my credit card. Having said that, even with those charges, they were still the cheapest supplier for the spec of Lenovo u330t which I wanted, so can't complain!
My old laptop crashed and I wanted a new one which would be affordable and would allow me some light gaming as well as good overall performance. since my budget was not huge, I was very happy to get this deal. The laptop price was lower here than either on official site or the Amazon pages. So that was nice.
it arrived within 2 days ( I did purchase the additional delivery!) through DPD, and I was able to track it online as well as receive smses throughout, which was nice as I didn't have to stalk my own front door for the delivery man.
The only reason that I give it 4 stars rather than 5 is that it took an unusually long time for my credit card details to go through. (failed a couple of times, but finally succeeded in the end.)
I would definitely recommend this company, they have great deals on laptops and provide high quality service. My item was dispatched really fast and all my enquiries were dealt with promptly. The staff were very helpful and polite. I am really happy with my purchase.
Ordered my Lenovo G510 laptop after 5pm, it was delivered free, the next day before 2pm. I could track the delivery all the way, and even got a email specifying the 1 hour timeslot when it would be delivered. Very happy with the purchase, did a lot of research on prices, and this was the best price. Overall very happy, would definitely use again.
Even though I did not pay extra for speedy delivery - the laptop arrived the next working day. Unfortunately, it was not the laptop I had ordered - the Intel i3 processor was not correct and the laptop I received had an inferior processor.I emailed the sales and returns department but the emails were returned as their inbox was not accepting emails. I also emailed the sales and returns department of Box.co.uk (the parent company) - same result - my emails were bounced back. I used their online form to contact them (both at saveonlaptops and Box) - but when I hit submit I got no message to suggest that my contact form had been accepted.
I was now much more frustrated by their attempts to avoid dealing with me than I was by the delivery of the wrong product, and was going down the small-claims and county-court route to seek redress. However, one of my online contacts must have got through as I got a response from them to raise a returns RMA.
Based on my lack of ability to contact them before, I decided against trying to return the laptop - I had no confidence that they could handle a return and I doubt that I would see it or a refund again.
The delivery is great - but their after sales service stinks. They would be a thousand times more successful if they had a reasonable after-sales service.