Saxen Ltd reviews

Saxen Ltd reviews

Excellent
9.4
from 0 - 10
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Review by confirmed purchaser

excellent cabinet and service

Easy to order, informed of delivery date , time etc. Telephoned us to give exact time.
Delivered, unwrapped and rubbish taken away. Very well made cabinet, exactly as described overall excellent goods and service.
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Review by confirmed purchaser

Smart and neat desk, maximises desk top space and storage

Ordering process easy. Desk arrived within 2 working days. Very pleased with item. Price best found for such a sturdy and attractive looking desk.
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Review by confirmed purchaser

Removal men to the rescue

I was impressed with the honesty of the advert. I was wary of buying a "good" computer desk on-line without a chance to see it first, but the desk is exactly as it appeared in the advert. I was also impressed with the service when I phoned up; relatively easy to speak to a real person who patiently explained that the confirmation e-mail was probably in my junk mail folder(it was) - I suspect it was not the first time she had had this problem. The only difficulty we experienced was in getting the desk up the narrow stairs- had to contact a removal firm eventually. A great piece of furniture.
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Review by confirmed purchaser

Good products and excellent communication.

Office cupboard very sturdy and easy to build with good instruction. Delivery was estimated at 10 working days but was informed by email that cupboards would be delivered 5 days early. Delivery was by manufacturer. Have no reservations about using Saxen ltd again.
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Review by confirmed purchaser

Really pleased !!

My wife and I visited the Saxen premises and as a result of our visit purchased two setee's and a traditional Chesterfield type chair.
The customer service at the time and post order placement has been extremely good, there is no reason to doubt that the furniture when it arrives will be any different.
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Review by confirmed purchaser

Excellent customer service, quick delivery and perfect product. Gold standard !!

The lady who took my order on the phone was polite, friendly and very helpful. She even called me back to discuss getting the item up all the stairs to my flat. I was so surprised to have the table before 10.30 the next morning. The delivery man was polite and professional. The table itself is absolutely lovely. It is a beautiful piece of furniture and it took me less than an hour to put it all together,

I must say this is the best service I have had in a very along time. You could teach other companies a thing or two. I have absolutely nothing to object to. I will certainly be coming back. Thank you so much.
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Review by confirmed purchaser

Excellent service, very prompt and would recommend this company to anyone.

I had no trouble with this company at all. They immediately sent me a confirmation e-mail which was then followed by a delivery date. The delivery was on time and the delivery guys assembled it for me.A great company.
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Review by confirmed purchaser

Excellent sales, dispatch and after-sales service

I knew which office chair I wanted from Saxen, but Alison helped me ensure I was buying the right one, even when one consideration was significantly cheaper than the one I was sure I wanted. I didn't feel pressured or under a time-limit to decide.

Chair arrived within 24 hours of my order and Alistair called me back with 20 minutes of me requesting a quick run through of one aspect of the setup.

Won't hesitate using Saxen again and confidently recommend as a great supplier.
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Review by confirmed purchaser

Speedy despatch, excellent product at a fair price

Web site easy to use, amazed order made online mid afternoon and table delivered the next day. Very pleased with quality of computer table
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Review by confirmed purchaser

Excellent pre-sales and customer care, wide choice of home office furniture and chairs

I visited the Saxen showroom which is only 20 minutes drive from the south side of Glasgow. The showroom is very well laid out and samples of different finishes are available. Alison @ Saxen could not have been more helpful and showed me around the showroom. There is an excellent range of home office furniture and chairs. I found that the price of the home office and chair that I ordered was unbeatable - a great deal!
The chair was in stock and arrived promptly. It was well packaged and easy to assemble. Saxen kept me well informed of the desk delivery. I was fortunate that delivery came direct from the supplier who also assembled the desk units together - saving me a couple of hours at least!
All in all, an uncommonly excellent purchasing experience. Many Thanks and well done to Saxen.
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Review by confirmed purchaser

Excellent Customer Service

Terrific company, great product , would return and recommend .
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Review by confirmed purchaser

Thank you Saxen!

Thank you Saxen! You doing a great job as always!
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Review by confirmed purchaser

Fantastic service

We ordered our desk at 2.30pm and at 3.20pm we had a phone call to say it would be delivered the next day. The lady I spoke to was very helpful and friendly. Good customer service goes a long way and we will be sure to buy from you again.
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Review by confirmed purchaser

You get just what you pay for......Quality!

I would recommend this company, and have already done so,they were very helpful. The delivery was on time, they placed the furniture in the room of my choice and my husband was more than pleased to learn it was already assembled thus saving him time. The furniture is sturdy and very we'll made. Quality at its best, very pleased.
Saxen Ltd.

Reply from Saxen Ltd.

Thank you Mrs Jackson for your kind comments. Our Grange home office furniture range is a very popular range and the quality as you mentioned is indeed first class - UK manufactured by a company which genuinely cares about its products and customers.
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Review by confirmed purchaser

Saved the day!

I'd had some problems ordering something very specific. We were trying to recreate a 50s-style corner dining booth in our kitchen, we had the seating but no table. Most companies only sell "bistro" tables to trade in large numbers but Saxon were not only happy to sell me a single table but included free delivery.
Great service and great products!
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Review by confirmed purchaser

Good trouble free service

Would have given 5 stars if delivery time was better!
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Review by confirmed purchaser

Long Long Days

With in a few hours of having made our purchase online, we recieved a telephone call to let us know our order would arrive on Friday. Stayed in all day, nothing arrived !!
nothing arrived Saturday !! Eventually arrived Monday lunch time. Please Please don't be so specific, if you can't DELIVER.
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Review by confirmed purchaser

No firm could be more helpful

My experience with my order was second to none, very helpful people, delivery of order was exactly as arranged, driver very helpful went the extra mile, packaging removed and taken away, could not ask for more. M.B. Dartford
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Review by confirmed purchaser

The desk I received was exactly as I had hoped it would be.

I had a space in my lounge where I wanted a computer desk, so it needed to be tasteful and compatible with the rest of the furniture. I was pleasantly surprised and relieved that it was exactly what I had hoped for - attractive, robust and appropriate. And the delivery man was extremely helpful too.
Thanks and regards from Brian M Breacher
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Review by confirmed purchaser

Fast and efficient!

I ordered a Maja Aspen White Laptop Computer Hideaway from Saxen, and it was delivered very promptly. Customer services were great, I called them over a very minor matter, the line was busy but they called me straight back, which is quite refreshing in these days of endless telephone queuing. The delivery people called me and told me what time they were going to deliver. I was a little disappointed with the quality of the item I ordered, there was a small mistake in the building instructions and I had to use longer screws for the desk hinges as they fell out the first time I opened it but I had searched thoroughly and Saxen price was £40 cheaper than anywhere else, including amazon, for this particular item of furniture so I can't complain.

Saxen Ltd. Details

About this company

Saxen Ltd. offer a wide range of office furniture including office chairs and office desks, glass desks, oak computer desks, computer hideaways and a large selection of office storage from bookcases to filing cabinets, all with free delivery UK mainland. We pride ourselves on our excellent customer service and our Sales staff are fully trained to offer advice on the products we sell.

Visit Saxen Ltd

info@saxen.com

Write to: info@saxen.com
Call us on: 0845 652 2347
We live here: Riverbank Mill, 2 Stoneygate Road
KA16 9BN Newmilns, Ayrshire
United Kingdom

Category

Saxen Ltd is ranked 5 out of 32 in the category

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