Saxon Furniture Ltd reviews

Saxon Furniture Ltd reviews

Excellent
9.6
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Review by confirmed purchaser

Kevin's chair

My husband loves his new chair ,I've wanted to get him this chair for some time so I am very pleased with it. It was delivered by two charming gentlemen who were very helpful and on time.The chair is nice and high very comfortable,the leather is a lovely colour and very well made.It was a pleasure buying from Saxon Leather and I would recommend this company.
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Review by confirmed purchaser

Quality British Perfection

great sofa, timeless classic. Just like our old one and we had that for 28 years ,well we still have it but have just gone for a different colour.
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Review by confirmed purchaser

Good value product and very helpful staff.

I would thoroughly recommend this firm for it's product and service.
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Extremely pleased...

I was so surprise and glad to have received my sofa yesterday : I thought it was still in England, by the shipping partner! How did that happen, with all these flooded roads - especially in South ?
I feel, in the same time, a bit ashamed to have been so worried regarding its delivery.
My Chesterfield is gorgeous, the leather, very beautiful and the finitions, perfect. Congratulations !
Thanks to Christine, Adele, Pauline, Julie (for their kindness and their patience) and to the whole staff of craftmen who have worked to create it.
(I regret to live so far from Bolton, I would have wished to visit the store...)
J'ai été très agréablement surprise de réceptionner mon sofa hier : je pensais qu'il se trouvait encore en Angleterre, chez le transporteur ! comment cela a-t-il été possible,
avec toutes ces routes inondées - surtout dans le Sud ?
Je me sens, dans le même temps, un peu honteuse d'avoir manifesté de l’inquiétude quant à son acheminement.
Mon Chesterfield est magnifique, le cuir, de très bonne qualité et les finitions, parfaites. Bravo !
Je remercie Christine, Adele, Pauline, Julie ( pour leur gentillesse et leur patience) et tous les artisans qui ont participé à sa création.
(Je regrette d'habiter si loin de Bolton, j'aurais bien aimé visiter le magasin...)
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Review by confirmed purchaser

Fantastic

Very happy with my sofa always wanted a sofa like this.
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Review by confirmed purchaser

Beautiful quality products with easy, friendly service.

My heading says it all. For many years I had looked longingly at the low level, plain leather settee used in some of this company's magazine adverts and when finances eventually allowed I was delighted with the deal obtained for a January delivery of my 'Hampton Chesterfield' black leather 3 seater settee and two matching chairs, on bun feet. Whilst bought unseen I did send a trusty friend, who who lived up north and knew my needs and tastes plus the company's good reputation, to try out the comfort level in comparison to my more local firm choice. The order was dealt with over the phone and office and sales staff were brilliant- going to measure certain dimensions; helping me purchase additional matching leather; providing many samples of leather types and sending a sample of the actual leather to be used before construction started. Delivery day and times were accurate and the 2 men very pleasant, caring and skilled at manoeuvring furniture in via an difficult route. They even covered all the floor with clean blankets before they started. The low level, modern but classic style makes my room seem larger and has been much admired by friends and relatives.
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Review by confirmed purchaser

very good from start to finish

would deffinately recommend to friends & family good quality service & products also the after service was very good & prompt.
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Review by confirmed purchaser

Fantastic! Professional and friendly.

I ordered 3 chairs and a 3 seater sofa from Saxon and I was really pleased with how they turned out. The quality of the build, the leather and the service is fantastic. I would highly recommend Saxon. Hassle free from initial enquiry through to delivery.
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Review by confirmed purchaser

Total satisfaction.

Thanks to the, friendly but professional, staff at Saxon Furniture the whole process from selection to the delivery of my sofa was a pleasant experience. I was informed of the progress of my order and when a minor problem arose it was dealt with speedily and efficiently.
I'm so pleased with my sofa that I have, already, ordered a further piece of furniture.
I would highly recommend Saxon Furniture.
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Review by confirmed purchaser

Great stuff!

The two leasther wing chairs we bought are very comfortable and are superb quality, we did have a problem at first with the cushions but this was sorted out quickly and easily . We are very pleased with our purchase and would recommend Saxon to anyone.
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Review by confirmed purchaser

Saxon provide a good service

Good quality furniture at reasonable prices
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Review by confirmed purchaser

A pleasure to do business with and a pleasure to sit on.

We bought our suite from the catalogue and also watching the video's of the craftsman working in the factory. We were very impressed in what we saw and went ahead and ordered. At the ordering point we were treated excellently, the furniture came on time, and the delivery men were exceptional, very polite and friendly, and saw that everything was correct and where we wanted it before leaving, the furniture is so well made and finished and has brought many good comments from friends.
We can strongly recommend this company.
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Review by confirmed purchaser

Excellent service from 1st phone call to delivery

From my first enquiry. the leather samples arrived and i made my choice, all the staff i spoke to were helpful and my order was dealt with speedily as i really wanted my sofa for christmas, the delivery date was agreed and my sofa arrived on the due date by two super guys that really handled with care. I am more than satisfied with my furniture and would recommend this company without hesitation. Thank you
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Review by confirmed purchaser

Great service, excellent quality, bespoke no problem!

No issues at all, staff helpful and friendly, from reception and sales through to delivery guys and upholsterer. We have used Saxon twice now and will again for an office chair in the near future.
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Review by confirmed purchaser

Great quality sofas and excellent service

The process of ordering the sofas was clear and easy. The staff were extremely helpful. It was great to receive a large leather sample of the actual hide my sofas would be made from in advance of production.

Sofas arrived on time and were delivered by friendly, helpful people. We were delighted with the quality of the products. A small issue I had was dealt with quickly and without fuss.

All in all an excellent experience. Would recommend highly.
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Review by confirmed purchaser

Traditional service browse at leisure buy quality furniture

On entering the showroom, we were greeted with warm hello's from the staff who then left us alone to wonder, look and decide which we would like to buy, we were able to see the furniture being made in the factory through a window from the showroom, when we wanted help we got it and also very good advice on what may suit us best and even how to care for the furniture. It was ordered, we had follow up paperwork to ensure our order was correct, then we had telephone booked appointment to deliver our furniture, with date and time. Once the day for arrival came, we had a further call to tell us the exact time of arrival, how good that was, the lads arrived deposited the furniture exactly where required, no mess, no fuss, just excellent service from start to finish. We will certainly go back again, but hopefully if the furniture last as long as they say with careful care it will be 15 years before i will need to.
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Review by confirmed purchaser

Very good consultation, good quality, professional

We had visit the Showroom (2013) in Bolton and it was a warm and professional consultation, shipping to Germany without problems. Thank you very much Saxon Furniture Ltd.
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Review by confirmed purchaser

Pleasent,reliable,well made and furniture Company

Bought my first Leather suite 15 years ago through a add in the Daily Mirror, Was/is VERY pleased with the quality of my suite, This year i had to replace my armchair (after 15yrs) As it finally wore out, But my 3 seater setee is STILL going strong.
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Review by confirmed purchaser

Fabulous furniture, excellent value for money and first rate service

We wanted some specific items of furniture - a leather Chesterfield and reclining chairs that would look right with it. We did a great deal of research and we found that Saxon was the only company that produced exactly what we wanted; happily, it was also one of the least expensive. We travelled (from Bristol) to Bolton to visit Saxon's showroom - we found that the furniture was as good as the company claimed and that the staff were helpful and relaxed - no sign of a 'hard sell' here. Since receiving our furniture (on time) we have been absolutely 'over the moon' with it - it is comfortable, well-made and looks fabulous. Our only, tiny, criticism is nothing to do with the quality of the furniture or the service - we would have preferred it if the labels showing that the furniture is fire resistant had been sewn in - when, many years hence, we decide to replace the furniture (probably with more from Saxon) we won't even be able to give our current furniture to charity because charities will not accept furniture without this labelling.

Overall, we are truly delighted customers. Saxon is a company we will use again and recommend to our friends.
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Review by confirmed purchaser

Great Product! Great Service

Saxon were very easy to deal with, Couches are great, Delivery was overseas to Ireland but that service excellent too. Very happy

Saxonleather Details

Hand-crafted in our own UK Workshop

We only make our own furniture

We are Leather & Fabric Sofa/Chair Experts

We've been manufacturing & retailing for over 30 years

Satisfaction Guaranteed

28 day money back guarantee & 10 year Frame guarantee

Finance Available

From 15% deposit deposit required. Interest Free Credit 0% APR Representative

About Saxon Furniture Ltd

Saxon Furniture Ltd, a family run, British company who have been expertly hand-crafting Chesterfield leather and fabric furniture for over 30 years.

The success of the company can be attributed to the dedication and ethos of producing the finest Chesterfields and leather/fabric furniture in the country without exception. Unlike these companies, we hand-craft all our own designs in our workshop in Lancashire by our very own time-served upholsterers, seamstresses and cutters, many of whom have grown up with the business.

As a company, we believe in being completely open about how our products are crafted and what materials we use. So much so that we invite you to come along personally to watch the expert skills and eye for detail of our master craftsmen first hand via our unique viewing gallery in our showroom.

It's an honesty that has served us well for over 30 years and is evident not only in the workshop but across the company from, the showroom staff to customer services to the delivery team to our support staff. We are adamant that you will not encounter a more professional but friendly and genuine sofa buying experience in the UK.

Visit Saxon Furniture Ltd

Contact us

Call us on: 01204 365377
We live here: Manchester Road
BL3 2NZ Bolton
United Kingdom

Category

Saxon Furniture Ltd is ranked 10 out of 154 in the category

Saxon Furniture Ltd is ranked 8 out of 53 in the category Living Room

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