Saxon Furniture Ltd reviews

Saxon Furniture Ltd reviews

Excellent
9.6
from 0 - 10
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Review by confirmed purchaser

Amazing service from beginning to end

Throughout the whole process we had amazing customer service, something that is so rare these days. Once our colour samples arrived ordering was an easy process, we were told at any time we could go to the factory to see our suite being made. Delivery was made easy, no waiting in for a full day, and the delivery men were really lovely friendly men.
On top of all this we actually saved so much money buying direct from Saxon instead of a furniture store.
Many people have commented on how nice our suite is and we take pleasure in recommending Saxon :)
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Review by confirmed purchaser

very very very satisfied.

Excellent product, excellent service can recommend to anyone.
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Review by confirmed purchaser

The Company is brilliant and very efficient the furniture I am over the moon with.

Well it is the first time that I have ever purchased furniture on line. I have enquired re samples for over a year
so have taken a while to make up my mind and I am thrilled with what I have chosen and can't stop admiring it.

The service I received right down to the delivery was excellent in every way and in the near future I will be
placing another order with you. I will recommend your Company to all my friends and family.
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Review by confirmed purchaser

out standing consumer service

to get the brochure the next day was outstanding . the effort the sales people went to wasoutstanding with the help we got to help us pick the right suit for us thank you
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Review by confirmed purchaser

Quality products with Excellent Sertvice.

This company are so easy to deal with.
Extremely helpful people on the telephone and nothing is too much trouble.
All dealings are backed up by a very efficent system of papert woprk which confirms orders , deposits, and final payments.
The delivery service is equally efficent, with helpful staff. Dates confirmed and delivery almost to the minute.
I cannot reccomend them more highly.
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Review by confirmed purchaser

Outstanding quality & service

This is my second purchase from Saxon Furniture. I was delighted with the quality of my first time purchase 13 years ago. Based on that knowledge I wanted to buy a corner unit from the same people. I am delighted with my purchase. The whole service was excellent, placing the initial order & being kept informed throughout. The delivery team were also excellent.
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Review by confirmed purchaser

Saxons for Sofas and Service!

Great service and very helpful.
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Review by confirmed purchaser

WOULD NOT HESITATE TO USE SAXON AGAIN

The whole experience of making my purchase was great form start to finish. The sales staff were very helpful, and I was kept fully informed from start to finish. On the day my suite was delivered, the delivery guys were helpful over and above what I would have expected, which was more than appreciated. I would definitely recommend saxon to anyone wishing to have a trouble free experience when purchasing quality furniture
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Review by confirmed purchaser

Top quality is worth it with 'Saxon'.

Looked for a quality leather suite for some time, then decided to look at the traditional leather suites like 'Chesterfield'. Found a site and asked for a brochure with Saxon, beautiful furniture and finally found 'the one' the wait was indeed worth it lovely suite and ordered one which was depicted in the brochure exactly the same through to detail. A very big thank you to Saxon all questions answered and communication was second to none would definitely recommend this company a leather you can trust and not a cheap thin dyed one! Not cheap but worth it in the end. My furniture is beautiful and you can see the quality. Good work Saxon and thank you again.
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Review by confirmed purchaser

Amazing!

I have been ordering from Saxon Leather for the last 12 years. Their furniture is amazing and looks as good as the day i first ordered it.
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Review by confirmed purchaser

Fabulous leather Queen Anne chair

The leather Queen Anne chair we purchased from Saxons is fabulous We had bought a three seater Chesterfield and chair from another company just about six months ago, however Saxon chairs etc are far superior and we wish we had bought those from Saxons too. Any one asking about your furniture will be told of your five star lovely furniture.
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Review by confirmed purchaser

Excellent in every way!

This is not our first purchase from Saxon and it will not be our last! The quality,service and price are first rate I cannot sing the praise's for this company highly enough! The fact that all the furniture is manufactured not only in the UK but actually in the factory where you can actually watch the furniture being made is icing on the cake! Don't miss out, visit the factory and bag yourself a quality piece of furniture at a steal!
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Review by confirmed purchaser

Outstanding service and outstanding furniture.

We visited the factory shop and we were spoilt for choice. The sales staff were helpful and attentive without being pushy. We took the factory tour and we were impressed with the raw materials and craftsmanship that goes into the end product. The delivery was on time and the delivery men handled the furniture and our newly decorated house with great care. Needless to say, we are extremely happy with our purchase. We will definately be back in the future and we will thoroughly recommend Saxon's to our friends, family and anyone else who cares to listen.
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Review by confirmed purchaser

Superb.

Very pleased with the look of the furniture. The colour and the feel of the leather is more than we had hoped for.
We would recommend Saxon furniture as a company that provides excellent customer service and excellent quality furniture.
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Review by confirmed purchaser

Small company, big success

I would recommend this small family run business without hesitation, they stand out as a beacon of excellent, caring and genuine customer service. You know the saying "it does what it says on the tin" that's Saxon. My order, (actually ordered items several times of a period of many years) was dealt with personally, I received written confirmation and every time scale given, was adhered to. All staff were polite and professional, and went the extra mile to ensure I was completely happy, they answer the phone personally, no pre-recorded automated telephone system, brilliant.
The products are well made and good quality, worth every penny. The whole experience is so much better than a big national company, the service is totally impersonal and the products made cheaply abroad.

I cannot fault Saxon.
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Review by confirmed purchaser

We couldn't fault them from start to finish

From our initial visit to the showroom we were allowed to browse without hassel until we'd made our minds up. Then the sales process, scheduling delivery and actual delivery went without a hitch. Even the 5-year insurance was sound value for money. So overall we couldn't have been happier.
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Review by confirmed purchaser

A Bolton wonder

We visited the show room and found the sales staff to be very professional, helpful and nothing too much trouble.
This followed through with a visit from the delivery team prior to our order being made to check and make sure it would be able to come into our property without and problems.
I had several conversations both via e-mail and on the phone with the transport manager, who is like everyone at Saxon, a credit to this fantastic company .
We are very happy with our new 2 and 3 seater settees and if you are thinking of buying a new piece of furniture then this is a fantastic company to deal with.

Kind regards to all

Jim and Lyn
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Review by confirmed purchaser

nice people,good product

Solid hard wearing furniture will last many lifetimes
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Review by confirmed purchaser

great service

Waited a while ,but overall very satisfied.My wife is happy with everything ,so no more to be said
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Review by confirmed purchaser

You get what you pay for

We are very pleased with our Saxon furniture - it was well worth the wait. The delivery men were very courteous even though it was pouring with rain and they managed to get the furniture in the lounge without getting it wet - they even took the trouble to arrange it in the room for us. There are many leather suites on the market at a much cheaper price but Saxon is appealing and hard wearing.

Saxonleather Details

Hand-crafted in our own UK Workshop

We only make our own furniture

We are Leather & Fabric Sofa/Chair Experts

We've been manufacturing & retailing for over 30 years

Satisfaction Guaranteed

28 day money back guarantee & 10 year Frame guarantee

Finance Available

From 15% deposit deposit required. Interest Free Credit 0% APR Representative

About Saxon Furniture Ltd

Saxon Furniture Ltd, a family run, British company who have been expertly hand-crafting Chesterfield leather and fabric furniture for over 30 years.

The success of the company can be attributed to the dedication and ethos of producing the finest Chesterfields and leather/fabric furniture in the country without exception. Unlike these companies, we hand-craft all our own designs in our workshop in Lancashire by our very own time-served upholsterers, seamstresses and cutters, many of whom have grown up with the business.

As a company, we believe in being completely open about how our products are crafted and what materials we use. So much so that we invite you to come along personally to watch the expert skills and eye for detail of our master craftsmen first hand via our unique viewing gallery in our showroom.

It's an honesty that has served us well for over 30 years and is evident not only in the workshop but across the company from, the showroom staff to customer services to the delivery team to our support staff. We are adamant that you will not encounter a more professional but friendly and genuine sofa buying experience in the UK.

Visit Saxon Furniture Ltd

Contact us

Call us on: 01204 365377
We live here: Manchester Road
BL3 2NZ Bolton
United Kingdom

Category

Saxon Furniture Ltd is ranked 10 out of 154 in the category

Saxon Furniture Ltd is ranked 8 out of 53 in the category Living Room

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