Scent Mall reviews

Scent Mall reviews

Very low
1.5
from 0 - 10
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FAKE LIARS AND SCAMMERS

We orded some perfume from scent mall and when it arrived it was the wrong perfume and i couldnt contact them, the when i seen people writing this, i opend the perfume and it was Fake and smelt like cleaning product. Im really upset about this and need to know how to report them.
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FAKE!!!!

FAKE DO NOT ORDER FROM THEM. I will be contacting police in Sofia also all the authorities there and in UK, plus Chanel maybe they can do something about these fraudsters. They sent FAKE Coco Mademoiselle Chanel, I did order Givenchy 111, but then again I should have known better it was too good a deal to be true! Unfortunately I did'nt know about this site .
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Wrong product. Fake Product.

Fraudulent.
DO NOT DEAL WITH THESE SCAMMERS !!!!
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be aware of fraud

Stay away from this company. I received the wrong product, badly packed and damaged. I was told that if I sent it back to address in Bulgaria, the refund will be organised automatically. Never happened! Be aware and do not by anything from them!
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please beware

My first order took two weeks to arrive. When it came it was not the item i ordered. So i have returned this item but have not received the item i originally ordered. So not only i am out of pocket for the perfume. i have also had to pay to return the item they incorrectly sent. The emails are coming back undelivered and the english phone number rings three times and then cuts off. This is not an english company so please beware.
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Big Time Con's!!!

rip off do not purchase any perfumes all fake!!!!
you also loose out on your refund and they intend to ignore your emails like they dont know who you are!

i suggest you contacting your bank, watchdog & The UK European Consumer Centre
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NO Stars whatsoever

A fraudulent company trading on the internet, on no account should you part with any money on trust to Scentmail.co.uk. They are ripoff merchants and I find it shocking that Google are still lending their site to such a blatant scam.
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DODGY COMPANY - FRAUDSTERS

I wish I had read this review site before I spent over £40!! Perfume arrived but is clearly a fake. Dodgy box, poor quality bottle and spray lid had clearly been removed and superglued back on once filled with horrible smelling imitation. STEER CLEAR and save your money.
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THIEVES!!!

WHY THE HELL IS THIS *** WEBSITE STILL ON? THEY JUST RIPPED ME OFF AND I ONLY REALIZED WHAT A BUNCH OF THIEVES THEY ARE WHEN I LOOKED THEM UP AND FOUND REVIEW SITES LIKE THIS... Honestly, as I can see it here, they've been stealing money from people for quite a long time, why the hell aren't they behind bars??? In some countries their hands would be cut off already for this...
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RIP OFF!

DO NOT BUY FROM THIS COMPANY!
They say their perfumes are 100% genuine - total lie, they are 100% FAKE.
I ordered Chanel 19 and waited over 4 weeks and wrote 3 emails only to receive a very bad copy of Chanel Allure.
I have just received an email from them asking me to return the Allure but after reading all the reports, I shall keep it and pass it on to Chanel.
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Big Con.

Bought some Dior for my girlfriends Birthday, arrived 2 weeks later, sneakly wrapped in selophane, but a total fake. smells like hairspray, bottle is damaged and looks like a market bottle rather than the legitimate spray. DO NOT BUY FROM HERE UNDER ANY CIRCUMSTANCES!

Totally embarrased giving this to my girlfriend. went in the bin and has ended up costing me an extra £60.00
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Complete SCAM

Scentmall also operates under scentmall.net & scentmall.bg. They either send out counterfeit fragrances or don't bother sending anything.
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Don't just complain! Report them!!!

I placed an order for Paul Smith London 3.3 oz only to find out that the product was discontinued 18 months ago so when I checked the confirmation e-mail, I saw the company used a Bulgarian address. My concern brought me to this website so the first thing I did was complain to Moneybookers.com (08703830232 select Option "0") and asked them why they didn't check that one of their clients is a fraudulent operation. All it took me was a 2 minute search on Google to come across these reviews to confirm this.

I also wrote to the Police in Bulgaria [External reference] to notify them that there is a fraudulent operation based in Sofia and I would request you all do the same. I only just sent this message so I haven't had a response yet.

When you write to the Bulgarian Police, make sure you quote the address where scentmall.co.uk is located;

Dragalevska 30A Str
Sofia 1000

I only just sent my message so I'll post another when I hear back from them.
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Absolutely con indeed!

I bought 2 bottles of Christian Dior Jadore perfume over 4 months ago and when they arrived I was disgusted with how they tried to pass off such bad fakes as the real thing. I complained and they told me to return the items so that they could process the refund - which I did, only to have them tell me that they are still checking with their warehouse to locate my returns and until then they would not be able to refund my money! After a while, this one agent Alexander Ivanova stopped replying and a Katy Adam appeared seemingly to be based in the UK with a UK number. But soon she stopped replying, and when I tried to call her with the number she gave, the calls just got cut off (yes they did ring a few times before being cut dead). Lesley, if you are reading this, glad to know that you have engaged the UK European Consumer Centre on your case and I would like to do the same - please advise. I am just not going to take this lying down! Thanks.
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Fraudulent website

I wish I had done a little research before I purchased from here. They had a discontinued perfume that I was looking for so I made the purchase. It was for a KENZO perfume. The next day I received an email asking for ANOTHER credit card payment. When I looked for the website again it was gone! I immediately disputed the charge with my bank and I am currently waiting for the money back to my account.

UPDATE:3 weeks later I received the package in the mail today from Perfumes Ltd. 692 Str. no 10, 1618 Sofia, Bulgaria. Inside a flimsy jiffy pak envelope was a FAKE bottle of Chanel Mademoiselle NOT the Kenzo perfume that I had ordered. However this is what I expected based on all the reviews that I read unfortunately AFTER I had already made the purchase. I took a picture next to a real bottle of Chanel Madeoiselle that I already own. Since I already disputed the charge and got my money back, I am tossing this fake piece of garbage. How do we get these losers off the internet??
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o stars

SCUM!! Will be reporting them to all the necessary authorities even watchdog!Would love to meet up with them!!!
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THIS COMPANY ARE THEIVES

I PAID OVER£200 FOR 2 BOTTLES OF CREED ON 10 JULY 2010.DESPITE CONTINOUS EMAILS I HAVE NOT RECEIVED MY PURCHASE.HOW CAN WE STOP THIS COMPANY TRADING.
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DO NOT TOUCH THIS WEBSITE

I ordered some of my Chanel Allure 100ml EDP when it arrived it was a complete fake, the bottle was not genuine , it smelt odd and the colour was too dark. I managed to ring them and expressed my disappointment and requested a refund, they said if I returned it they would give a full refund. Well, guess what . . . no refund, no reply to my e-mails, what an absolute con . . these people should be struck off the website for fraud. So leave well alone !!
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Save your money!

I ordered 100ml D&G Light Blue at a cost of £40, a bargain or so I thought! It is 100% fake and despite emailing the company I have had no reply. I wish that I had read reviews first! Do not waste your money!
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100% Fake

As most of genuine buyers here, I was sent the wrong fragrance first, then offered to keep it and get a 15gbp voucher and was shocked and embarrassed when the person for whom I have purchased the item opened the package. It is 100% fake and anyone who tells otherwise is either their employee trying to bring their rating up or is too blind to tell the difference between a fake and genuine fragrance (no offence). My advice, spend few extra punds/euros and send the fake item you have received to the manufacturer (gucci, escada, kenzo or other). Give them the transaction details and the website where you have purchased the item. Once they get good few samples, someone will take care of those fraudsters, trust me. If you paid with Credit Card and did not receive the item, call your bank and request a chargeback. I have attached a photo of so called genuine top of range fragrance (straight from the box).

Perfumes Ltd. Details

About this company

Scent Mall is the number one source for buying discount perfumes, colognes, and fragrances for men & women, skin and hair care products, bath & body products from top brands like Dolce Gabbana, Calvin Klein, Gucci, Burberry, Angel, Christian Dior & more.

Visit Scent Mall

Contact information

Call us on: +44 20 8133 0908
We live here: 692 Str. No. 10
1618 Sofia
United Kingdom

Category

Scent Mall is ranked 27 out of 28 in the category

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