Reply from Schneider Electric
[REPLY]
- Reviews (3)
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- Mogens Høeg
- Ry, DK
- 22 Reviews
Dårligt Elmateriel
Vi er lige flyttet i et spritnyt hus og er i gang med at sætte lamper op prøver så at finde en passende skruetrækker, men NEJ, ingen af mine mange bits fra kassen passer ???
Ringer så til Schneider, som fortæller at jeg skal bruge PZ1.
Jamen den passer ikke siger jeg så.
Nej skruerne er ikke for gode, svarer den flinke mand fra Schneider
Danmarks dyreste installationsmateriel bruger ukurante skruer i deres udstyr. ????? Det er da noget at tænke over
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- Leif Garne
- Lunderskov Municipality, DK
- 2 Reviews
Frygtelig kundeservice
Har bygget nyt hus med blandt andet lysdæmpere fra LK, som desværre har en fabrikationsfejl og nu vil de ikke ombytte lysdæmperne:(
Og de vælger endda ikke at besvare skriftlige henvendelser:(
Derfor vælg et andet fabrikat og leverandør.
- Miss S, Lincolnshire
- 8 Reviews
Lousy customer service
I bought a DM25 multimeter from Wickes. It was packaged in tough plastic, so I had to use scissors to get it open. There was nothing on the packaging to warn the customer that the user manual was hidden inside the card label. Through no fault of my own I cut right through the instructions. I requested a copy from Wickes who advised the multimeter was supplied by GET plc, which is now part of Schneider Electric. I have requested a replacement user manual by answerphone message, and by e-mails. I never received a replacement, nor did I get any acknowledgement of my request. So this company gets a big thumbs down for bad packaging and ignorant customer service.
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