Scootercrazy reviews

Scootercrazy reviews

Good
8.2
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
12 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fantastic service

Wanted a couple of neck scarfs for my trip to World Vespa days in Belgium.
Although very short notice they managed to find two in the same colour.. just what I wanted.. and posted by return, ready for the trip...
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Friendly and helpful

I have bought a few items from Scootercrazy and the goods have arrived quickly and safely. When I needed help with my order Gemma was very friendly and all was sorted quickly
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Perfect Sales & more importantly After Sales care

Brilliant support in providing the top box we wanted and excellent support when the new Piaggio top box was defective. Provided collection and delivery of replacement in double quick time.
Definitely recommend them and will certainly go back.
Thank you,
Ian
Eastleigh, Hampshire
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Not the best communications

Ordered a Vespa hat online, didn't receive an order confirmation, had to phone three times to find out where my order was. When it did arrive it was neatly packed in a SIP bag!! But they're Yorkshire folk so I can forgive them oh and it took a week to arrive, Amazon they are not
Scootercrazy

Reply from Scootercrazy

We are sorry to hear you were not completely happy with the service you received whilst shopping with us. We aim to dispatch all orders within 5-7 business days as per our delivery times, our apologies if the delivery was outside this timeframe.
Hopefully should you choose to shop online with us again we can prove that this was not our normal level of service.

Kind regards

Gemma Greenhalgh
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service, fast delivery, great communication and great product!

Great service, fast delivery, great communication and great product!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Friendly, helpful and very accommodating.

Great service! I have purchased several items and every purchase has been dealt with swiftly. There had been some errors on pricing as they had not updated their website but they sold me the items at the lower price saving me in excess of £50. I was so impressed with the online service that I decided to let them service my Piaggio X10 scooter, not disappointed. I found every member of staff to be friendly and helpful. I would thoroughly recommend them.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service

Know what theyre talking about, good comms and service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

The service was simple and fast.

Scooter crazy had al the items I wanted and the website was easy to use. The new screen and cover arrived very quckly.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Average

I did not receive any email mentioning that my order had been delivered. Also, one product had the wrong color. I did not mind very much and dis not return but would have been good if i had received a note saying that.
I will not order again from Scootercrazy.
Scootercrazy

Reply from Scootercrazy

Dear R Teixeira

We are sorry to hear you had some issues with your order. You should have received an automated email with your tracking number, this can occasionally go into a spam or junk folder. With regards to issues with colour choice, if you would like to contact me I can take a look at your order and get this corrected for you.

Regards

Gemma Greenhalgh
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very satisfied with the whole experience

Nothing much to add to the above statement: ordering was easy and delivery was quick.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Honest traders and good customer service.

Had a few problems with purchasing a second hand bike from this dealer.

Dealer resolved issue very quickly and to my satisfaction.

Honest traders.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Rating is Zero

Extremely bad customer service

Scootercrazy Details

About this company

Huddersfield new scooters, used scooter, motorbike dealer in West Yorkshire scooters and motorbikes, moped and mopeds finance scootercrazy

Visit Scootercrazy

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.