The first quaich I received had scratches on the inside of the bowl - right above the inscription - and also a 'nick' out of the lip.
I sent this back and had another one sent out - this was carried out without too much fuss however did mean I didn't have the quaich in time to give for the wedding present it was intended for.
The 2nd one to arrive was much better although still not of a high standard, I have ordered the same quaich before, elsewhere, and it has been much better polished etc.
I ordered a beautiful etched decanter with our family badge for my uncle for Christmas. I ordered it mid-December and needed it in the States by 21 December. I received the decanter on the 20th and it was gorgeous! Plus, I didn't have for express shipping service to ensure my item arrived in time. I will definitely be a return customer! Thank you!!
I ordered an engraved presentation quaich for a special occasion only a week ago and received it today. Not only was the quaich carefully packed but the product itself along with the engraving is absolutely superb! So much so, I was tempted to keep it for myself rather than donate it as intend to do!! Scottish Clan-crests is a company I would certainly recommend for both their products and speed of service.
I was looking for a quaich at short notice for a friend, and Scottish clan-crests seemed like they would deliver within the timeframe I needed. This they certainly did - and still within the price I was looking to pay, £50. My friend absolutely loves his quaich for 21st birthday present - I don't think I could have chosen anything better. Many thanks to Scottish Clan-crests for their part in making his special day very memorable.
Had to find an emergency wedding gift - difficult website caused delay in ordering, and "emergency delivery" no longer in operation - panic! But ordered anyway, as Wedding Quaich was ideal. Arrived in four days - beautifully engraved. Happy couple will get it when they get home next week, and I know will be delighted, and excuse the slight delay. Very many thanks.
I like the diversity of the web-site and the items for sell. The one complaint I have is that after I put in my order I have no way to track the status. I am still waiting to hear something with no way to track it other than calling them directly I guess. A web-site order tracker would be nice.
I ordered an engraved quaich for an American couple who were staying at my cottage on Skye and being married during their stay. I was to be a witness, and I wanted to give them a modest gift. The quaich, beautifully engraved, arrived in just a couple of days. They received it today and were very touched. Many thanks.
Easy ordering and prompt response to queries. Easy to use web site. Would definately use again and spread the word.
The item ordered was a Loving Cup and I am sure the recipients will be delighted with it.
The website was really easy to navigate, and the £4 price tag for any amount of text inscribed was very good value. However the product was not made in Scotland (arrived from Sheffield), which challenges the authenticity of the company's name.
I was generally very disapponted with this special gift for my brother's 60th birthday present. Because I was so unhappyI telephoned to complain and the "present" has today been returned.
Online ordering was easy,Quaichs we ordered were great quality and very pleased with the engraving. Delivery was within 5 days.
All in all very pleased with product and service provided.
Excellent service, fast response and friendly staff
Today we received the two quaich bowls we ordered for our son and his wife-to-be and our daughter and her husband-to-be. The engraving of their names and dates is perfect in the script we requested, and altogether the bowls and their handles look lovely -- just right. The modern pewter is shinier and more like silver than the old pewter -- a very good improvement. We're very pleased.
we were able to order a product from the website, to which it said in stock and provide full payment immediately to find out a few days later this item had been discontinued.
after requesting a full refund instead of being able to provide this immediatly we are still waiting for this 3 days later after requesting so.
I found the website very easy to navigate and was able to place my order with ease.
However, i had to phone to find out why my order hadn't arrived after three weeks.
I was told it was because they were out of stock of the item i had requested. A quick email would have kept me informed, this is just good business practice.
If i hadn't experienced this my rating would have been higher as i was very pleased with the product and the engraving, which was as i had requested and the names were spelt correctly.
I expected problems with the international shipment especially so close to Christmas. Then I didn't know what to expect when informed that the manufacturer didn't make the product (with the ordered crests) anymore.
You can imagine my surprise and pleasure that the product arrived in time for Christmas and it was exactly as I had ordered originally.
Beautiful and perfect!
This crystal decanter and glasses with our family crest will be a treasured heirloom in our family for a long time.
The Quaich was beautifully boxed and we could not have wanted to give a better present. It was so quick to be sent and the inscribing was really well done. Our friends loved their gift and said that it was truly very special.
I made this purchace to celebrate the birth of twin grandchildren.
They live in Malaysia with their Thai Mother and Scottish Father.
They came to Burghead to be Baptised in our family Kirk.They have both Thai and British Christian names but answer to Joyce (my late Kiwi wifes name an Malcolm (my middle name)I am sure that they will treasure my gift in years to come.
I purchased a marriage quaich which I also ordered to be engraved. I was impressed with the price, the item arrived promptly and I was very pleased with it. It has now been sent to Australia and my friend was in tears when she received it - she is totally delighted with it. I would recommend this site to anyone.
We bought an engraved quaich as a wedding gift for close friends and they were absolutely thrilled with it. The quaich and the engraving were stunning and it came in a lovely box, which made it look much more expensive than it was! Only downside was cost of postage for a 7 day delivery, but product was great value for money and would definitely buy again.
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