Scottish Clan-crests reviews

Scottish Clan-crests reviews

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Review by confirmed purchaser

Not the best quaich I've ever bought

The first quaich I received had scratches on the inside of the bowl - right above the inscription - and also a 'nick' out of the lip.

I sent this back and had another one sent out - this was carried out without too much fuss however did mean I didn't have the quaich in time to give for the wedding present it was intended for.

The 2nd one to arrive was much better although still not of a high standard, I have ordered the same quaich before, elsewhere, and it has been much better polished etc.
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Review by confirmed purchaser

Outstanding product, superb service.

I ordered a beautiful etched decanter with our family badge for my uncle for Christmas. I ordered it mid-December and needed it in the States by 21 December. I received the decanter on the 20th and it was gorgeous! Plus, I didn't have for express shipping service to ensure my item arrived in time. I will definitely be a return customer! Thank you!!
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Review by confirmed purchaser

Superb products combined with excellent service makes Scottish Clan-crests stand out!

I ordered an engraved presentation quaich for a special occasion only a week ago and received it today. Not only was the quaich carefully packed but the product itself along with the engraving is absolutely superb! So much so, I was tempted to keep it for myself rather than donate it as intend to do!! Scottish Clan-crests is a company I would certainly recommend for both their products and speed of service.
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Perfect - I couldn't be more delighted

I was looking for a quaich at short notice for a friend, and Scottish clan-crests seemed like they would deliver within the timeframe I needed. This they certainly did - and still within the price I was looking to pay, £50. My friend absolutely loves his quaich for 21st birthday present - I don't think I could have chosen anything better. Many thanks to Scottish Clan-crests for their part in making his special day very memorable.
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Review by confirmed purchaser

A Bonnie Wee Gift

Had to find an emergency wedding gift - difficult website caused delay in ordering, and "emergency delivery" no longer in operation - panic! But ordered anyway, as Wedding Quaich was ideal. Arrived in four days - beautifully engraved. Happy couple will get it when they get home next week, and I know will be delighted, and excuse the slight delay. Very many thanks.
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Review by confirmed purchaser

Still waiting on order with no way to check progress

I like the diversity of the web-site and the items for sell. The one complaint I have is that after I put in my order I have no way to track the status. I am still waiting to hear something with no way to track it other than calling them directly I guess. A web-site order tracker would be nice.
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Review by confirmed purchaser

Excellent product and service - just what I'd wanted.

I ordered an engraved quaich for an American couple who were staying at my cottage on Skye and being married during their stay. I was to be a witness, and I wanted to give them a modest gift. The quaich, beautifully engraved, arrived in just a couple of days. They received it today and were very touched. Many thanks.
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Review by confirmed purchaser

Excellent!

Easy ordering and prompt response to queries. Easy to use web site. Would definately use again and spread the word.
The item ordered was a Loving Cup and I am sure the recipients will be delighted with it.
Many thanks.
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Review by confirmed purchaser

Great fast service

Ordered quaich from Clan Crest. Order was processed very quickly and looks great!
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Review by confirmed purchaser

Scottish?

The website was really easy to navigate, and the £4 price tag for any amount of text inscribed was very good value. However the product was not made in Scotland (arrived from Sheffield), which challenges the authenticity of the company's name.
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Review by confirmed purchaser

smashing

Was more than the time stated for delivery but only just, taking all into account product was good with extra work satisfactory.
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Review by confirmed purchaser

Miss leading!

It was not made clear of the delivery price or time, until the purchase was completed. I therefore had to cancel my order and await the return of my payment
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Review by confirmed purchaser

Great Service

Was very pleased with my purchase. Exactly what was said online and great value for money
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Review by confirmed purchaser

The tankard and engraving was of poor quality and certainly not good value for the money paid.

I was generally very disapponted with this special gift for my brother's 60th birthday present. Because I was so unhappyI telephoned to complain and the "present" has today been returned.
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Review by confirmed purchaser

Excellent service will definetly use this company again

Online ordering was easy,Quaichs we ordered were great quality and very pleased with the engraving. Delivery was within 5 days.
All in all very pleased with product and service provided.
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Review by confirmed purchaser

Excellent service, fast response and friendly staff

Excellent service, fast response and friendly staff
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Review by confirmed purchaser

Quaich bowls beautiful

Today we received the two quaich bowls we ordered for our son and his wife-to-be and our daughter and her husband-to-be. The engraving of their names and dates is perfect in the script we requested, and altogether the bowls and their handles look lovely -- just right. The modern pewter is shinier and more like silver than the old pewter -- a very good improvement. We're very pleased.
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Review by confirmed purchaser

not very good

we were able to order a product from the website, to which it said in stock and provide full payment immediately to find out a few days later this item had been discontinued.
after requesting a full refund instead of being able to provide this immediatly we are still waiting for this 3 days later after requesting so.
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Reply from Scottish-clan-crests

Apologies that the item is now discontinued, we have just received the email that was sent asking for the refund and will issue it today.
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Review by confirmed purchaser

Very fast service. Goods arrived as described

Only crtiticism would be the size of the font on the engraving, as it isn't obvious until you look carefully.
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Review by confirmed purchaser

Easy to pick what you want and order

I found the website very easy to navigate and was able to place my order with ease.

However, i had to phone to find out why my order hadn't arrived after three weeks.
I was told it was because they were out of stock of the item i had requested. A quick email would have kept me informed, this is just good business practice.
If i hadn't experienced this my rating would have been higher as i was very pleased with the product and the engraving, which was as i had requested and the names were spelt correctly.

Scottish-clan-crests Details

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