Screwfix reviewed by

LONDON., GB

12 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

VERY POOR CUSTOMER RELATIONS .

I USE SCREWFIX A LOT.ALONG WITH TOOLSTATION. BUT WITH BOTH COMPANYS. IF THINGS GO WRONG. MAINY WHEN THEY PPOST THINGS TO YOU1 THEY TAKE NO RESPONYILTY FOR THERE POSTAL COURIERS. WHICH IS DAM WRONG. BUT. MY LATEST EXPERIENCE TAKES THE BISCUIT. I WENT TO MY LOCAL SOUTHALL STORE. 25/04/12. TO PICK UP A ITEM I HAD RESERVED ON LINE. YO QUEUE UP FOR AGAIS YET AGAIN. AS THEY NEVER HAVE ENOGH STAFF THERE TO SERVE. THEY GAVE ME THE ITEM IN A BAG. AWAY I WENT. ONLY TO OPEN IT LATER. AND FIND IT WAS A USED DAMAGED ITEM. BUT! I DIDNT THINK I HAD ANYTHING TO WORRY ABOUT. I JUST RANG CUSTOMER SERVICE. THINKING THEY WOULD SEND ME ANOTHER ONE. BY POST. ___ WRONG.___ THEY WOULDNT. THEY JUSTINSITED I WENT BACK TO STORE AGAIN. WELL I DONT KNOW ABOUT YOU! BUT I HAVENT THE TIME TO WASTE IN TAFFIC AND QUEINF UP AGAIN IN THERE STORE WHICH! IS ALWAYS SHORT STAFFED. FOR THERE ERROR IN SELLING ME A SECOND HAND ITEM IN THE FIRST PLACE. SO I WILL BE GIVING THEM A LOT LESS BUSINESS IN FUTURE AND RECOMED OTHER PEOPLE WHO USE THEM TO THINK ELSEWHERE FOR THERE SUPPLIES. AND LIKE A LOT OF REVIEWS. IVE READ. THEY ARE GETTING EXSPENVE I FIND TOOLSTATION. CHEAPER IN ABOUT 75% OF GOODS ANYWAY. DPJ777. ---
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