I have used Screwfix for many years now, mostly for my home DIY needs and some items for work. I find the staff helpful/ polite and the product range extensive in all the branches.
As they have become more wide spread and popular, I have noticed that their prices have been rising compared to other suppliers. I have also found that you can get caught out by price changes due to new catalogues, special offers, and old stock. Product codes do change, giving two or more for the same product, when at different prices cause problems, especially if you are online.
Online stock levels are an issue as they focus on branch levels in postcode areas. Travelling far and wide for work, searching for branch stock across many postcodes is a pain. This was made worst with an online orders I placed. I visited two stores in South Wales from the North Midlands that showed stock to be told there were stock taking errors. Screwfix later said that they had not placed the order with B&Q and the product had been discontinued. Screwfix did reverse the online order and give me £5.
If you have the time check the cost from other supplies. If time, availability and range of stock is the important issue, then Screwfix takes some beating. Highly Recomended.
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