Seriously messed around by them. They couldn't fit a pair of gas permeable lens after 3 attempts. It was the opticians 1st time. They sent out someone else to deal with the fitting but he went on the previous opticians measurements which had been wrong the two previous times so that was useless. Customer service gave the usual spiel like they had practiced time and again. Unacceptable, but it's places like this that lose custom to spec savers. It may cost more but it's worth it in the long run.
To reply as a company, please sign up here.