Scubastore reviews

Scubastore reviews

Good
7.7
from 0 - 10
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Review by confirmed purchaser

Good prices, fast delivery, not so good packaging.

They have good prices and a comprehensive line of products. The website is well laid out and I would only change a few minor details.

The delivery was not the fastest in my experience, but definitely acceptable.

The packaging is where they lost that 5th star in my rating. Although bubble wrapped, the products were just kind of loose in the couriers bag. These weren't exactly fragile products so it was ok. I just wouldn't like to receive a Dive Computer or a Dive Light with the same type of packaging.

There's always room for improvement.

I will surely buy from Scubastore again. And I will also recommend their good service.
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Review by confirmed purchaser

I was very satisfied.

I was very satisfied with the services provided and the goods I got.
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Review by confirmed purchaser

super

molto efficiente
Tradeinn

Reply from Tradeinn

Gentile Cliente,

Grazie mille per il tuo commento cortese.

La tua piena soddisfazione ci rallegra e ci auguriamo di averti ancora tra i nostri clienti.

Alla prossima!!
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Review by confirmed purchaser

tres pro livraison rapide

rien a redire tout est dans le titre
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Review by confirmed purchaser

Product deliverd as promised, good quality & good price

Product deliverd as promised, good quality & good price
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Review by confirmed purchaser

Günstig und zuverlässig

Alles wird so gesendet wie es beschrieben wurde.Breites Sortiment Die Preise sind gut. Man sollte allerdings ein wenig längere Lieferzeit in Kauf nehmen, da die Ware aus Spanien versendet wird. Länger heisst ca 3 bis 5 Tage mehr. Den Versandstatus kann aber immer einsehen.
Tradeinn

Reply from Tradeinn

Hallo Andreas,

vielen Dank für Ihr Feedback!
Wir freuen uns sehr, dass Sie mit unserem Service zufrieden waren und hoffen,
Sie bald wieder bei TRADEINN begrüssen zu dürfen!

Alles Liebe
Liss
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Review by confirmed purchaser

Sehr schnelle Abwicklung

... beinahe zu schnell. Eine halbe Stunde nach Bestellung noch angerufen wegen eines Artikels, den ich nachträglich hinzufügen wollte - fast wäre dies schon nicht mehr möglich gewesen. Aber freundlicher Kontakt und Bemühungen seitens des Kundenservices - auch noch Freitag abends kurz vor Dienstschluss. Der benötigte Artikel konnte doch noch angefügt werden.
Einziger Kritikpunkt: die bestellte Suunto-Computertasche hat keine Suunto-Aufschrift wie auf dem Artikelfoto, sondern ist komplett schwarz. Stört nicht weiter in dem Fall, fände ich aber bei anderen Artikeln, die ich evtl speziell wegen ihrer Optik aussuche, störend.
Bin insgesamt zufrieden und werde sicher wieder einmal dort bestellen!
Tradeinn

Reply from Tradeinn

Hallo Stephanie,

vielen Dank für Ihr Feedback!

Ich kontaktiere Sie gleich nochmals, da ich nun alle unsere lagernden Suunto-Computertaschen durchgesehen habe, und alle das Logo tragen ;-)

Alles Liebe
Liss
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Review by confirmed purchaser

Efficiency and Speed are SCUBASTORES middle names

Fantastic service and supersonic turnaround time.
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Review by confirmed purchaser

Mooie site en goede service

Bestellen en betalen gaat makkelijk. Daarna krijg je een linkje waar je zelf je zending kan volgen. Spullen zijn goed aangekomen en zijn helemaal fantastisch.
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Review by confirmed purchaser

ESTUPENDA LA COMPRA BUEN PRECIO MEJOR CALIDAD Y SERVICIO

No es la primera vez ni será la ultima, el material es de primera calidad como las marcas con las que trabajan, no merece la pena acudir a centros menos especializados o generalistas y comprar artículos de menor calidad que la que encuentras aqui en scuba, porque ni siquiera hay que ponderar calidad -precio, es simplemente visualizar, comprobar, comprar y luego disfrutarlo.
Un saludo
Tradeinn

Reply from Tradeinn

Buenas tardes Francisco,

muchisimas gracias por tus comentarios y por la confianza que tienes en Diveinn Scubastore! Desde luego nos animas a seguir trabajando y mejorar nuestro servicio dia a dia. Esperamos verte pronto!

un saludo
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Review by confirmed purchaser

aankoop hevel O2 - lucht

levering prijs correspondentie :
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Review by confirmed purchaser

Hate the site, hate the service or should I say lack of it.......you made it really hard to purchase

I wanted to buy a completely new diving kit, suits, reg, BCD, fins, goggles, bags, computer £1500+ and all I got was poor service, apparently I was sent an email saying that you thought that my order was fraudulent, which I never received......

Tried to order again similar problem

Had a small order going through which is now delayed due to no stock....

Your site is a joke, your call center staff are in-different, you might cheap but if you don't offer service and you have no stock - what is the point
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Review by confirmed purchaser

affidabili e veloci nella consegna

Ottimi i prezzi e le offerte
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Review by confirmed purchaser

Mauvaise communication et délais de livraison importants.

2 commandes annulées sans raisons explicites apparentes, jusqu'à ce que nous contactions un conseiller de vente par téléphone : les mails de demande d'envoi de carte d'identité n'ont jamais été reçus dans le cadre des 2 transactions ( ordinateurs et comptes mails différents ). Le savoir faire du conseiller a permis de maintenir la commande, mais le colis est resté bloqué presque 2 semaines en attente d'envoi... Il aura fallu un nouvel appel pour que la livraison soit débloquée dans les 48h qui ont suivis.
Le colis est enfin arrivé, conforme à la commande. J'étais jusqu'ici content de mes commandes chez Scubastore. Il semblerait que les délais de livraison soient devenus très élastiques dans le cadre Colissimo. Un peu dommage.
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Review by confirmed purchaser

I will not be ordering from scuba in again

I paid 33 pounds postage and packaging for next day delivery and did not receive it for another week, your call center staff were rude on each occasion that i called in. I will not be recommending you to any dive center that i am involved with here in ireland
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Review by confirmed purchaser

Délai trop long

Produits conformes à la commande mais livraison trop tardive.
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Review by confirmed purchaser

Mejor de lo que esperaba

Mi pedido llegó inmediatamente, más pronto de lo que esperaba. El producto muy bien embalado y cumplió mis expectativas de calidad, talla, color. Todo como lo pedí y como me había hecho a la idea que sería, cosa que no es muy frecuente en las compras por internet.
Tradeinn

Reply from Tradeinn

Liuber, muchisimas gracias por compartir tu experiencia con nosotros! y por la confianza que nos has demostrado. Estamos a tu disposición para ayudarte y asesorarte en lo que necesites.

un saludo
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Review by confirmed purchaser

used to love diveinn, but has become slow

last year i could order and 2 days later was on my door. this time took 2.5 weeks- start prices were better, but i used other shipment than dhl, maybe thats why but waiting and waiting for my goods to come through customs wasent too fun
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Review by confirmed purchaser

Ottimo call center

Garbati e professionali
Tradeinn

Reply from Tradeinn

Caro Enrico,

Grazie mille del tuo messaggio positivo.

Ti aspettiamo per tanti altri acquisti online insieme!!

Cordiali Saluti
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Review by confirmed purchaser

Uitstekende producten en een vlotte levering!

Hallo, ik heb een bestelling geplaats bij Scubastore en die is naar alle tevredenheid afgehandeld. Toen ik een vraag had over mn bestelling had ik binnen 15 min. antwoord. Kortom een hele fijne webshop!

Tradeinn Details

About this company

Scubastore.com is one of the Worlwide leading Dive Store. Choose from over 400 brands, over 50,000 items from our warehouse full of suits, regulators, fins, BCD-jackets and more at best prices.

Visit Scubastore

Contact information

We live here: Carretera Palamós, 181-183 (Celrà Centre)
17460 Celrà
Spain

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