Have used SDS now for 2 years,and have always found them to be reliable ,great stock
easy to use site.Most friends in the trade already use sds ,great one stop shop...
Our builder recommended SDS. Couldn't find exactly what I wanted online so rang them. They couldn't give me the answer without speaking to the supplier so suggested I email with my query and they'd get back to me. Well that didn't happen! Had to phone them after no response for 5 days and finally gut the info I wanted. Poor show.
I was able to locate the items easily on your site and was pleased with ,Quality, delivery,and cost
Have been looking everywhere for the right door furniture, and had this company recommended to me. Really easy to navigate and find the right products and was very pleased when the items arrived within just a couple of days, all well packaged. Products feel good quality, and look just as good.
Surprised that a large business like yourself have not got the relevant stock to fulfill my order. I was flexible and was prepared to receive this particular door stop in a different finish but it was still out of stock.
I tried ordering two spring hinge brackets from another website. They were £9 cheaper, however after waiting 2 weeks and not having any replies to phone calls and emails I had to appeal to Paypal to get my money back. Paypal did the business. I placed the order with SDS, within a week the hinges had been delivered and fitted. Sometimes you have to try the rest to find the best
Having installed oak dividing doors I was struggling to find some stylish flush fit handles until I found the SDS website. I had a couple of questions about the handles I was looking at, so rang and spoke to a very helpful young lady. Satisfied that I had found what I was looking for I placed an order at around 10.30 am. Later the same day I got a text message from a courier telling me that my handles would be delivered the following day! The handles arrived, well packaged, at about 10.45 as promised. Many thanks for a fantastic service from start to finish and unlikely to be the last time I use SDS.
The item originally ordered on line was found to be out of stock. I was contacted by telephone. A suitable alternative was identified and ordered over the phone. The goods arrived the next morning.Could not ask for better service.
I ordered some floating shelf brackets from this company. They were very competitively priced and of a good quality. Items were received very quickly from date of ordering, will definitely use this company again soon.
Placed order for item on website. I was informed the next working day that I would need to wait for a few days for it to come into stock (one star is awarded for this proactive action of customer care), then up to a further five working days for delivery to me. In fact 8 further working days passed and there was still no sign of my order, so I had to make my own enquiry and was informed there would be a further wait of another 2 1/2 months before any chance of the order being fulfilled, My dissatisfaction with this is almost total.
I visited SDS London a few weeks ago whilst sourcing electrical things and handles for a kitchen project. Back home in Bristol I made my choices and ordered online. Unfortunately some of the things were out of stock. However SDS were excellent and kept me informed and the order was very soon on its way and the kitchen project is progressing.
Item exactly as described with very fast delivery. Excellent service.
Needed Sash window locks - best choice and selection of finishes I found anywhere. After ordering on Internet (very easy) needed to ring help line to confirm delivery date. Service I received on the phone was first class, and the window locks arrived exactly as promised. Highly recommend this company.
It took me a long time to find a web site that sold the particular type of kitchen hinge I was looking for. I placed my order over the weekend, was rung up on Monday morning by a very courteous and efficient customer rep. to inquire that I only wanted part of the hinge delivering as I had requested. My order arrived 2 days later.
I had never heard of this company before buying from them, but being unable to buy what I was looking for locally, I took a chance on ordering from them and both the product and the service exceeded my expectations.
I haven't mentioned the price yet, but it was extremely reasonable, I might even say, cheap, for the quality item I received.
Goods were intended to be ordered from the website. Had some problem with payment via the site but telephoned the order and payment through and the items arrived within a day or two, well within the desired timescale.
Will definitely search their site for other items as and when necessary.
Ordered on line following recommendation from friend and SDS service was fab and the products (wardrobe fittings and cabinet knobs) available for collection promptly and easy to install
The item I ordered arrived promptly, as described on their web site, and was well packed.
Although my order was very low cost and value the service was as good as if I had spent hundreds of pounds .
Delivered on time a lovely lady telephoned me back pronto and answered every querie that I had re my shelf brackets thank you
We live in the North and made a special journey to the shop while in London, so that we could choose some chrome fittings for a new front door. The person who served us in the shop was friendly and knowledgable. He made useful suggestions and wrote down all the part numbers so we could order online later.
After we ordered, the accounts sales person (Rhona) dealt with the order efficiently and kept us informed of delivery dates.
We would definitely recommend SDS and would use again.
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At SDS we want you to be happy with your order. Our no quibble guarantee means that if for any reason you are unhappy with the items you have purchased just return them to us in their original condition and original packaging within 30 days and we will replace them or issue a full refund less any initial carriage charge.