I paid £350 to see cirque du soleil which included a 9.99 express delivery charge. 3days to the event my tickets were not delivered. I called seat wave twice and eventually they sent the tickets via email ! So what about my £9.99 charge for express delivery ??
When I checked the tickets, they were different tickets to the ones I paid for online. I got side view instead of front view !!! I called again and they tried to convince me they were better tickets than the ones I paid for!!! They were not.
I will never use seat wave again, never experienced this with ticket master !!!
To reply as a company, please log in to your business account.