I bought a ticket for a football match at the Santiago Bernabeu in Madrid which only arrived at the last minute the day before and I have to say I got a bit panicky at the end because I wasn't able to talk to anyone on the phone and I only could see my ticket was 'waiting to be posted' when I checked its status on the website but everything went well. My experience was Amazing, the stadium is absolutely great and so is its atmosphere, I had a wonderful time and my ticket was exactly as described, I had a brilliant seat. The only thing I would suggest is to be more specific when selling football or shows tickets on where exactly the seat is located, with section and numbers, so that before buying it you can locate it on the seating plan. That's what I was able to do and I really appreciated it.
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