I know that some reviews have not been the best, but, I think seatwave is great! I have had no problems with any of my purchases. I appreciate that sometimes tickets are quite expensive, but Seatwave don't set the prices, the sellers do. So if they are too expensive just don't buy them! I'm never around at the right time to buy tickets direct, so if it wasn't for Seatwave I would have missed Bruno Mars and OMG the show was fantastic, second only to Justin Timberlake!!! So thanks Seatwave and I''m looking forward to the same great service for JT in April 2014.